Bewertung
2,5
Mangelhaft · von 5 Sternen
Seafancy Erfahrungen
2,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.327
24 in den letzten 12 Monaten
Bademodengeschäft
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.327)
24 in 12 MonatenIhre Stimme
Erfahrung zu Seafancy schreiben
Phoebe
Verifizierte Bewertung
DO NOT BUY FROM THIS COMPANY
DO NOT BUY FROM THIS COMPANY unless you are sure you are ordering the right size and design - returning things is the most painful process. Would give no stars if it was an option. I bought a selection of swimwear after looking briefly at their returns policy and being satisfied it would be straightforward to return what i didnt want. What they don't tell you is returns will have to be sent to China. So I returned them at great expense (the sizing is pretty off so I had to return all the swimwear I ordered). Having followed their returns guidance to the letter, the package has been sitting in Chinese customs for 2 weeks with Seafancy telling me I need to contact Chinese customs to sort it out.
0
Alexa Collins
Verifizierte Bewertung
AVOID
AVOID – still waiting for a £97 refund over 2 months later I ordered £97 worth of swimwear from SeaFancy on 3rd June and paid extra for express shipping to the UK. By 11th June, nothing had arrived, so I contacted them. Only then was I told that 2 items were out of stock and my order hadn’t even been shipped. At no point had SeaFancy contacted me to tell me this. After I complained, they agreed to issue a refund on 16th June and told me to contact them if I hadn’t received it within 15 days. I’m still waiting! I chased again on 6th July and was told their finance team had been notified and the refund would be issued that day. Nothing arrived. I chased again on 20th July and was once again assured the refund would now be processed. It is now 14th August. No refund. No update. No contact. This has been going on for over two months. Taking £97 from a customer then failing to notify them that their order hasn’t shipped and repeatedly promising a refund that never arrives is completely unacceptable. I would strongly advise UK customers to think very carefully before ordering from SeaFancy. Based on my experience getting your money back when something goes wrong is extremely difficult.
0
Patricia
Verifizierte Bewertung
China based warehouse and NO FREE returns
The company's warehouse is based in China even though the website is co.uk. Since there's no FREE returns, the cost of the return is upon the customer which is around £12-13 which impacts the refund SIGNIFICANTLY. The company takes about 24h to answer to refund request email, each time trying to defer the customers from returning offering gift cards, partial returns - full return only of item is returned to Chinese warehouse meaning your 'full' return is minus the china shipping with tracking cost making it ridiculous. Further emails are apologetic but as useful as chocolate teapot offering various poor solutions just so you don't actually return the item. I would have never ordered from them if I knew of the hassle and time spent with them emailing back and forth.
0
Carol Nutting
Verifizierte Bewertung
Wouldn't even give them one star if I…
Wouldn't even give them one star if I had the option! Awful company, countless emails trying to get a refund.
0
Katharine M
Verifizierte Bewertung
Do not buy
I wish I had read the reviews before purchasing. To make an endless saga somewhat short: - I emailed 10 days after placing my order (for two suits), since it had not been fulfilled and their website says orders are processed within 48 hours. They responded 2 days later and told me one suit was out of stock. They offered a few replacements, or said I could pick another one. They also offered a $5 credit toward next purchase. - I asked them to send the first suit immediately and sent them a replacement choice for the second. - the first suit and replacement suit arrived 10-ish days later. - I requested a refund for the replacement suit as I did not like the color at all. - they emailed 2 days later asking why I didn’t like it and offered me a 30% refund to keep the suit instead of refunding. - I responded and asked for a full refund and a return address. - they emailed 2 days later and offered a 50% refund. - I responded AGAIN and asked for the full refund and a return address. - they sent me the return address and offered a 65% refund. The return address is in China. My estimate for the cheapest shipping came out to $30 USD. For a $45.99 suit. I am FED UP by this point. I took the 65% refund and am out $16ish. I imagine this is how they make their money. What an absolute nightmare of back and forth. I have never experienced anything like this nonsense. It’s a shame because the first suit is actually very flattering and fits well. But overall, simply not worth the hassle.
0
Die Akte
BademodengeschäftBekleidungsgeschäftGeschäft für StrandbekleidungDamenmodengeschäftFachgeschäft für DamenmodeAktivbekleidungsgeschäft
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 39 % der negativen Bewertungen.
US
Alternativen zu Seafancy
Bademodengeschäft-Ranking →Häufige Fragen zu Seafancy
Ist Seafancy seriös?
Seafancy erreicht aktuell 2,5 von 5 Sternen aus 1.327 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Seafancy?
Kundinnen und Kunden bewerten Seafancy im Schnitt mit 2,5 von 5 Sternen („Mangelhaft“) auf Basis von 1.327 Bewertungen. 24 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Seafancy gibt es?
Die bestbewerteten Anbieter in der Branche Bademodengeschäft sind I SAW IT FIRST (2,6 von 5), ASOS (1,2 von 5), Snag Tights (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Seafancy beansprucht?
Nein. Das Profil von Seafancy ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Seafancy hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Seafancy auf Bewertungen?
Seafancy: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Seafancy negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.