Bewertung
3,2
Durchschnittlich · von 5 Sternen
Mietwagenanbieterautoeurope.com
Auto Europe US Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
396
41 in den letzten 12 Monaten
Mietwagenanbieter
37%
Anteil 5-Sterne-Bewertungen
Bewertungen (396)
41 in 12 MonatenIhre Stimme
Erfahrung zu Auto Europe US schreiben
Dave Flaat
Verifizierte Bewertung
No Live human beings to fix a problem in the USA
I wanted to add insurance coverage on my rental. There is NO LIVE HUMAN BEING to talk to in August 2026. My only option is to cancel my reservation a $79 cost and rebook at a higher rate. I sent an email and it took over a week for someone from portugal to respond. I've used them twice in the past with good results. Awful not to have a live agent that can talk to you or answer an email or chat to simply add insurance.
0
Roos Dros
Verifizierte Bewertung
Absoluut waardeloze service - krijg geen contact - geld kwijt!
Absoluut waardeloze service. Ik heb via Auto Europe een auto gehuurd voor een vakantie in Rome. De reservering was vooraf volledig betaald (€339), maar bij aankomst op Rome Airport bleek de geboekte auto helemaal niet beschikbaar te zijn. De lokale verhuurder gaf aan dat alleen nog een handgeschakelde auto beschikbaar was. Dit was voor ons geen bruikbaar alternatief. We reisden met vermoeide kinderen en hadden geen andere keuze dan een gedeelde zevenzitter te accepteren waarvoor we ook nog eens €540 extra moesten betalen. Wat de situatie nog erger maakte, was dat Auto Europe op geen enkele manier bereikbaar was. Telefoonnummers werkten niet, contactformulieren leverden niets op en er was niemand beschikbaar om te helpen op het moment dat we met het probleem werden geconfronteerd. Je boekt via Auto Europe omdat je verwacht dat zij hun klanten ondersteunen wanneer er iets misgaat. In ons geval gebeurde precies het tegenovergestelde. In totaal hebben we hierdoor ongeveer €879 betaald voor een huurauto die volgens de oorspronkelijke boeking gewoon geleverd had moeten worden. Auto Europe verschuilt zich als tussenpersoon achter de lokale verhuurder, maar voor de klant is Auto Europe wel degelijk de partij waarmee de overeenkomst wordt gesloten en betaald wordt. Het meest frustrerende is dat Auto Europe inmiddels al een maand lang nergens meer op reageert. Op e-mails komt geen antwoord, contactverzoeken worden genegeerd en telefonisch zijn ze onbereikbaar. Het lijkt alsof je als klant volledig aan je lot wordt overgelaten zodra er een probleem ontstaat. Mijn ervaring is dat Auto Europe prima is zolang alles goed gaat. Maar wanneer er iets misgaat, blijkt hoe slecht de klantenservice werkelijk is. Ik zou hier nooit meer boeken en raad anderen aan om zeer voorzichtig te zijn. Pluspunten: geen. Minpunten: auto niet geleverd, extra kosten van €540, onbereikbaar bij problemen, al een maand geen reactie op klachten of terugbetalingsverzoek. Niet aanbevolen.
0
Jann
Verifizierte Bewertung
Car was great but car trouble was a nightmare
While using our leased car from Auto Europe we had car problems that were covered by the insurance that is included with the lease. However, Eurodrive and Auto Europe who told us they would cover the expenses we incurred because of their policies of only using a rental car company which was not near us, will not respond to our repeated attempts. We incurred over $1800 in expenses.
0
Albert
Verifizierte Bewertung
AutoEurope & Europcar
AutoEurope & Europcar — Venice Airport This review recounts my poor experience with AutoEurope and Europcar involving a 34-day vehicle rental from Venice Airport beginning May 12, 2026. Between the two vendors, I ultimately paid €5,558 for a standard vehicle rental—nearly double the market rate. On February 20, I booked a Citroën C3 through AutoEurope for 34 days, paying $1,472.92 (€1,254.40) with Full Coverage, including excess-damage protection. Upon arrival in Venice, I discovered that I had inadvertently reserved an EV. Since this was not suitable for my needs, Europcar offered a manual Jeep Avenger as the only available gasoline alternative. I was charged an additional €2,202, including excess-damage insurance, with the verbal assurance that my original €1,252 payment would be credited. This brought the total base rental cost to €3,454. I later found that an identical 34-day Europcar rental for the Jeep Avenger was quoted at €2,560.85—approximately €893 less than I was charged. It appeared that my original payment had not been credited as I had been told. On June 11, my credit card company alerted me to an unexpected Europcar charge of €687.56. After returning the vehicle, while I was still at the airport, I received another alert for approximately €1,414 and declined authorization. Despite contesting the additional charges with the vendors and my credit card company, I ultimately paid €5,558. Finally, Europcar automatically converted my €2,202 upgrade charge to $2,745.60 at what I consider a predatory exchange rate of 1.2469 $/€. I was not given the choice to pay in euros and allow my credit card company to make the conversion at its substantially better rate. This failure to offer a currency choice violates Visa/Mastercard requirements for Dynamic Currency Conversion. Based on my experience, I cannot recommend these vendors without significant caution. Before signing, insist that every charge and credit be explained and shown in writing. Verify that any prepaid amount is actually credited. Before purchasing additional excess-damage insurance, check your credit card benefits—you may already have coverage for the deductible. Finally, specifically request that all charges be processed in the local currency so your credit card company can perform the conversion at its more favorable rate.
0
Malene Jørgensen
Verifizierte Bewertung
Advarsel
Advarsel - benyt IKKE k10mobility.com & autoeurope.com k10mobility.com & autoeurope.com - Bestilt bil online via autoeurope hos k10mobility. Biludlejnings firma ligger uden for Mallorca lufthavn og du afhentes i shuttlebus. Ankom til tiden - ingen kø MEN gik derfra “uafklaret” og UDEN bil, da de var fuldstændige urimelige - har betalt lejen via nettet som IKKE refunderes…. = 1.650 kr. og er endvidere fuldt forsikret hjemmefra 1 ) Plastik kørekort blev afvist som “ugyldigt” grundet er mangler hjørne MEN alt på kørerkort er læsbart og intakt og har som i ALDRIG før haft nogle problemer med denne “mangel” i udlandet før K10 henviser til deres strenge love i Spanien, MEN kan undtagelsesvis tilbyde udlevering af bil imod et engangsbeløb pålydende 546 euro ( 4095 kr ) grundet denne “kørekorts defekt”??? Fejler kørekort så åbenbart ikke noget hvis bare man betale denne ekstra forsikring på 546 Euro - er kørekort så lige pludselig blevet gyldigt??? K10 ville og kunne ikke betjene os anderledes og bad os kontakte dem som vi havde lejet bil hos - således gjort og Autoeurope ville og kunne ikke gøre noget og henviste tilbage til k10 OBS ikke nemt at finde brugbart tlf nummer Til autoeurope var 4 tlf. igennem - fik dog fat i Tyskland afdelingen til sidst Sikke da en service - den skal Man IKKE lede langt tid efter - bedøm selv! Jeg kommer ALDRIG til at bruge dem igen og råber gerne højt om “mangen til opførsel” der er hvad det bliver til …. Har nu lejet bil i andet selskab her på Mallorca i Spanien UDEN nogle former for “bøvl” eller nogle kommentarer mht. kørekortet ******* WARNING – DO NOT USE k10mobility.com & AutoEurope.com k10mobility.com & AutoEurope.com I booked a rental car online through Auto Europe with K10 Mobility. The car rental company is located outside Mallorca Airport, and you are picked up by shuttle bus. We arrived on time – there was no queue. However, we left without a car and without any resolution, because they were completely unreasonable. I had already paid for the rental online, which is non-refundable – €220 (approx. DKK 1,650), and I also had full insurance coverage arranged from home. 1) My plastic driving licence was rejected as “invalid” because it was missing a corner. Everything on the licence is completely readable and intact, and I have never had any problems abroad before because of this minor defect. K10 referred to their strict laws in Spain, but they could exceptionally offer to release the car if we paid a one-time fee of €546 (approx. DKK 4,095) because of this “driving licence defect”. So apparently there is nothing wrong with the driving licence if you simply pay an additional €546 in insurance? Does the driving licence suddenly become valid then? K10 said they could not and would not help us in any other way and told us to contact the company we had rented the car through. We did exactly that, but Auto Europe could neither help nor do anything about the situation. Instead, they referred us straight back to K10. NOTE: It was not exactly easy to find a useful telephone number for Auto Europe. We had to go through four different phone numbers before finally reaching their German department. What a service! This is certainly not the kind of service you have to search very hard to find – judge for yourself! I will NEVER use either of these companies again, and I will certainly make sure to speak up about this kind of treatment. We have now rented a car from another company here in Mallorca, Spain, without any problems whatsoever and without a single comment regarding the driving licence.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Auto Europe US
Mietwagenanbieter-Ranking →Häufige Fragen zu Auto Europe US
Ist Auto Europe US seriös?
Auto Europe US erreicht aktuell 3,2 von 5 Sternen aus 396 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (43 Northport Drive, 04103 Portland, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Auto Europe US?
Kundinnen und Kunden bewerten Auto Europe US im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 396 Bewertungen. 41 davon stammen aus den letzten 12 Monaten.
Wo hat Auto Europe US seinen Sitz?
Auto Europe US hat seinen Sitz in 43 Northport Drive, 04103 Portland, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Auto Europe US gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Auto Europe US beansprucht?
Nein. Das Profil von Auto Europe US ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Auto Europe US hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Auto Europe US auf Bewertungen?
Auto Europe US: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Auto Europe US negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.