Bewertung
2,0
Mangelhaft · von 5 Sternen
Alamo Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.258
565 in den letzten 12 Monaten
Mietwagenanbieter
20%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.258)
565 in 12 MonatenIhre Stimme
Erfahrung zu Alamo schreiben
Serge Pequegnot
Verifizierte Bewertung
Bonne expérience concernant l'aéroport…
Bonne expérience concernant l'aéroport de Cracovie formalités claires personnel pro et accueillant voiture conforme à mes attentes manquait juste l'antenne radio rien de redibitoire mais pas d'explications à ce sujet bon rapport qualité prix caution raisonnable Je recommande à Cracovie pour ma part
0
Familie Metwalli
Verifizierte Bewertung
Bad service
We rented a car from your company for one month, but after only two weeks we were informed that the car’s registration/license had expired. This was entirely the company’s responsibility, yet we were unable to properly use the car for almost a week while waiting for the documents to be replaced. We were repeatedly told that someone was coming, which forced us to stay home and wait. Eventually, I had to borrow a car from a family member. We were also stopped by the police twice and had to explain why the rental car had expired documents. After this, we no longer felt comfortable driving the car. When we returned the car, I honestly informed the staff about a very small amount of damage. Despite this, I was charged $40, while several garages told me after seeing the photos that the repair should cost approximately $10. The return process also made me uncomfortable, as I felt that additional damage was being blamed on me. Fortunately, I had recorded the condition of the car when I received it and had video evidence. When I explained the situation to Hassanein and pointed out that we had lost almost a week of the rental due to the company’s mistake, I was simply offered a $10 discount if I left a good review. This felt extremely unprofessional and made me question the honesty of the service. Overall, this was a very stressful and disappointing experience. We paid for a full month but were unable to properly use the car for several days because of your mistake, were stopped by the police twice, and were then charged an unreasonable amount for minor damage. This is not how customers should be treated.
0
Elliott Coe
Verifizierte Bewertung
Paid for Zero-Excess peace of mind, got hit with automated claims for pre-existing damage anyway
Rented from Geneva Airport and paid extra at the desk for full Zero-Excess cover specifically to ensure a stress-free return. The car was returned without any incident, yet within days I received automated emails demanding damage reports for minor scratches. The worst part? The scratches their check-in agent flagged were pre-existing marks that were already on the vehicle and marked up at collection. There is a complete disconnect between collection, return inspections, and back-office claims. Paying for top-tier zero-excess cover is supposed to buy peace of mind, but instead, you are left dealing with lazy administrative bureaucracy and baseless claims. Defeats the entire point of paying for full cover. Will be looking elsewhere next time.
0
Ma
Verifizierte Bewertung
AVOID ALAMO MULHOUSE AND KLEVIS DURAJ …
AVOID ALAMO MULHOUSE AND KLEVIS DURAJ - DISCRIMINATORY AND HUMILIATING ❌❌❌❌ Stay far away from Alamo Mulhouse! Agent Klevis DURAJ racially profiled us and refused to release our reserved car, claiming I looked "suspicious." Despite having a valid reservation, all required documents, and being completely polite, we were treated with open hostility and denied service. This ruined our trip to the Black Forest and left us stranded. Do not risk your money or dignity at this branch. Unprofessional, discriminatory, and completely unreliable!
0
Natalia
Verifizierte Bewertung
We gave them all our flight information and they still left.
we provided information about our flight that was delayed and they didnt wait for us even they said that they will, I called them multiple times never again
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Alamo
Mietwagenanbieter-Ranking →Häufige Fragen zu Alamo
Ist Alamo seriös?
Alamo erreicht aktuell 2,0 von 5 Sternen aus 1.258 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Alamo?
Kundinnen und Kunden bewerten Alamo im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 1.258 Bewertungen. 565 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Alamo gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Alamo beansprucht?
Nein. Das Profil von Alamo ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Alamo hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Alamo auf Bewertungen?
Alamo: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Alamo negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.