Bewertung
1,9
Mangelhaft · von 5 Sternen
Fluggesellschaftloganair.co.uk
Loganair Erfahrungen
1,9von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
533
128 in den letzten 12 Monaten
Fluggesellschaft
11%
Anteil 5-Sterne-Bewertungen
Bewertungen (533)
128 in 12 MonatenIhre Stimme
Erfahrung zu Loganair schreiben
Tania
Verifizierte Bewertung
1/5 – First and last time flying with Loganair
⭐ 1/5 – First and last time flying with Loganair Really poor experience from start to finish. Significant delays with very little communication or useful information for passengers, followed by an aircraft that felt tired, tatty and uncomfortable. The cleanliness was absolutely appalling. The toilet floor was covered in urine and the stench was disgusting. To make matters worse, there was no soap to wash our hands afterwards. There was also rubbish left in the seat pockets, which pretty much summed up the general standard of cleanliness onboard. For what Loganair charge for these flights, the whole experience felt like a complete rip-off. Delays are sometimes unavoidable, but poor communication and an aircraft in this condition certainly aren’t. Dirty, uncomfortable, poorly communicated and ridiculously expensive for the standard provided. First and last time flying with Loganair.
0
Liam Murphy
Verifizierte Bewertung
Cancelled Aberdeen flight at last…
Cancelled Aberdeen flight at last minute due to weather, yet moved onto Inverness flight! First and last time will fly LoganAir and judging by other reviews, you are a bottom feeding lowlife airline who rightfully deserves to go bust
0
Richard
Verifizierte Bewertung
Absolutely incompetent.
Absolutely incompetent. Cancelled flight due to bad weather can't be helped. What makes it worse is how the staff of Loganair act. Initial warning came and the only explanation was "due to weather". Nothing more than that. Then when the flight is cancelled the only reason I knew is from the actions of passengers closer to the staff. There was no big announcement or anything. It's not as though I was sat at another gate at the time. Then no help from their staff, no guide on what to do next, barely even an acknowledgement that there was something wrong. I'm not suggesting they somehow orchestrated this, but their reaction was almost joy that they didn't have to do their job. Essentially it was just "flight's cancelled, good luck". Won't be going near this lot again.
0
Catriona Kennedy
Verifizierte Bewertung
Cancelled flight and very poor customer service
My flight from Glasgow to Tiree on 7 July was cancelled on the morning it was due to leave. The earliest next available flight was not until a week later. I had to make alternative travel arrangements which cost me over a £150 and meant I arrived at my destination a day later than planned. I will say that all the staff involved with Loganair flight operations (Tiree Airport, flight crew etc.) were excellent. But the airline's customer service provision is not good. I lodged a refund/compensation application on 7 July and have been trying to make contact with the customer services team but their phone lines are always busy. I emailed their refunds teams but was told they could not update me on the claim. I note from a previous review that Loganair indicates that they may take as long as 35 days to respond to refund/compensation claims. It has now been 41 days and I have heard nothing from Loganair. I appreciate that the routes Loganair operate are particularly sensitive to weather-related disruption, but, I don't think that should be an excuse for such poor, communication and opaque customer service systems.
0
Alfredo
Verifizierte Bewertung
Beware of excess luggage
We were made to pay an extra £30 for excess luggage when we were checking in all of our suitcases. We weren’t given the chance to take our trolleys into the cabin which would have solved the issue. It really makes you feel like an idiot when you’ve just been ripped off and they offer complimentary tea or coffee and biscuits and caramel wafers if they’re fares are extortionate to begin with and they squeeze you like that on top of it. With the same bags checked in we had no problem to continue our trip back home to Europe. Who cares about friendly staff if they treat you like this. Obviously they have no competition to cover the routes to Orkney and Shetland so they do as they please.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 72 % der negativen Bewertungen.
Alternativen zu Loganair
Fluggesellschaft-Ranking →Häufige Fragen zu Loganair
Ist Loganair seriös?
Loganair erreicht aktuell 1,9 von 5 Sternen aus 533 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Lightyear Building, 9 Marchburn Drive, Glasgow Airport, PA3 2SJ Paisley, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Loganair?
Kundinnen und Kunden bewerten Loganair im Schnitt mit 1,9 von 5 Sternen („Mangelhaft“) auf Basis von 533 Bewertungen. 128 davon stammen aus den letzten 12 Monaten.
Wo hat Loganair seinen Sitz?
Loganair hat seinen Sitz in Lightyear Building, 9 Marchburn Drive, Glasgow Airport, PA3 2SJ Paisley, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Loganair gibt es?
Die bestbewerteten Anbieter in der Branche Fluggesellschaft sind TUI (4,3 von 5), JET2 (3,7 von 5), easyJet (3,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Loganair beansprucht?
Nein. Das Profil von Loganair ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Loganair hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Loganair auf Bewertungen?
Loganair: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Loganair negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.