Bewertung
1,2
Schlecht · von 5 Sternen
Goldcar Portugal Erfahrungen
1,2von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Mietwagenanbieter
1%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Goldcar Portugal schreiben
Michael
Verifizierte Bewertung
Don't book with this company! It's a rip-off!
I was given a car that broke down during my trip due to engine failure. I was asked to park the car immediately and not to drive any further. They towed the car away and made me go back to the nearest car rental place to pick up a new one. This took half a day of my holiday. I received no courtesy whatsoever for losing part of my holiday due to a mistake that could have been avoided with proper car maintenance. Four months later, I was charged more than 100 euros without any explanation. When I asked about it, they informed me that this was due to them having to refuel the damaged car themselves (which I would obviously have done myself if I had been able to). The tank was approximately half empty (so about 20-25l). I don't know which gasoline company is charging more than 100 euros for around 25l of gas (that's 4 euros per liter...). When I contacted customer support, they stuck to their rule book.
0
Josh
Verifizierte Bewertung
Absolute chancers when it comes to damage
We’ve used Goldcar a few times and every time you return the car there’s some issue they claim you’ve caused. This one was the final straw. Damage to the underside of the front bumper - damage I spotted and raised to the man when collecting the car. He apparently didn’t note it on the document and now we’re being charged DOUBLE the rental price (on top of the rental price) to fix after returning. We used the car twice (to and from airport only) and are adamant we didn’t cause the damage… but because I didn’t get down on my hands and knees to take images UNDER THE CAR when collecting and because the man didn’t record the damage on both parts of the document (it was in the notes but not on the diagram) apparently we are liable and the cause. Disgusted by this. Not to mention all the hidden costs and faff when collecting the car initially to. Do not use. Yes it’s cheap, but they make their money afterwards.
0
eliisabete vicente
Verifizierte Bewertung
Avoid rip-off, no consideration for their customers at all
arrived at 9pm to pick up my car with my 2-year-old child, exhausted after travelling. They REFUSED to give me the car simply because my bank card shows my last names - exactly the same names that appear on my driving licence and booking - but NOT my first name. This is ridiculous! In Portugal and across Europe, cards often show family names first — this is completely normal. I had no other cards, no way to pay, and they just turned us away. Stranded at night with a small child is UNACCEPTABLE. Their policy is rigid, unfair, and shows zero common sense or compassion. I lost my money, my booking, and spent hours stressed with a tired toddler. Avoid at all costs — especially if you're ~ family!
0
kdamen
Verifizierte Bewertung
Bad service! They lie to your face
The person who rented the car to me lied to my face about the length of time the deposit would take. She directly told me it should take around two days for the deposit to return and then I get told after I give it back that it takes 10 business days!! I wouldn’t have rented the car if I was told that as I needed that money for the rest of my holiday and now it has ruined the last part of my holiday!! I will definitely never use this company again.
0
Jordan Gleadell-Burt
Verifizierte Bewertung
Con artists
Con artists. I experienced most of the things everyone else is writing in their review below. Avoid at all costs. Advice: Pay a little more for a reputable rental company.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
PT
Alternativen zu Goldcar Portugal
Mietwagenanbieter-Ranking →Häufige Fragen zu Goldcar Portugal
Ist Goldcar Portugal seriös?
Goldcar Portugal erreicht aktuell 1,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: PT, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Goldcar Portugal?
Kundinnen und Kunden bewerten Goldcar Portugal im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Goldcar Portugal gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Goldcar Portugal beansprucht?
Nein. Das Profil von Goldcar Portugal ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Goldcar Portugal hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Goldcar Portugal auf Bewertungen?
Goldcar Portugal: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Goldcar Portugal negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.