Bewertung
4,3
Gut · von 5 Sternen
CarMax Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.004
984 in den letzten 12 Monaten
Mietwagenanbieter
75%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.004)
984 in 12 MonatenIhre Stimme
Erfahrung zu CarMax schreiben
Deja Marvin
Verifizierte Bewertung
My friend gabby really took time with…
My friend gabby really took time with me and made sure I drove off the lot with my new car so happy 😁
0
Peter Kut
Verifizierte Bewertung
Great Service and Attention
This is the first time I've purchased a car at this CarMax location. I've purchased at least four or five, from various locations, in Houston Texas over the years and have always been satisfied. This experience was no different! Chip Gallup, who was our salesperson, was extremely helpful and very patient and professional. I told him I did not want to run a test drive as I was getting the car looked at the following Monday and he was perfectly fine with that and had everything else taken care of for me. We were there quite a few hours, which seems to be the norm no matter how you're paying for the vehicle, but overall it was an enjoyable experience. I was able to pay cash with very little hassle or issues. I'm very satisfied with my car and I'm very satisfied with the service we received.
0
David
Verifizierte Bewertung
My experience with CarMax is ongoing
My experience with CarMax was on ordeal, to say the least. Multiple ongoing issues with communication via text, AI chat, a ‘dummer than a rock’ live agent who wasted 30 minutes of my time. That was seemingly unable to process anything I was trying to tell her. By misinterpreting completely much of what I tried to communicate. Primarily, the reason for having to put the car on hold again & rescheduling the final sale & purchase. Simply the tax assessor’s office issuing me the wrong form to secure a lost title, A transfer of title application VTR34 instead of form 130-U. Resulting in another delay in closing the trade in & purchase of a vehicle that I had paid $400 to gave shipped to CarMax in Houston. Text messages go unanswered and or ‘not delivered. The AI chat is utterly worthless, & trying to respond to the agent assigned to you notices. Contacting him is virtually impossible & with other agents answering who NEVER relaying important information to him. In order to keep the lines of communication open & basically functional. Calling & being put on hold for 30 minutes or more, but NEVER calling back. If I had known this outfit was this outrageously dysfunctional I would’ve avoided them like a serious contagious disease. Unfortunately, since I’ve already paid $400 to have the vehicle shipped to CarMax in Houston. Plus the extreme frustration of receiving incorrect & conflicting information from virtually every entity involved in the process. I would ‘bail out’ in a heartbeat. Furthermore, I just learned that CarMax has settled a multi-million dollar law suit for unethical business practices. Beware!
0
Richard Causby
Verifizierte Bewertung
Everything and everyone
Everything and everyone
0
Rao L
Verifizierte Bewertung
An Exceptional Car-Buying Experience With Jay
Jay is truly one of the most peaceful, patient, and joyful salespeople we have ever had the pleasure of working with at CarMax. He made our entire car-buying experience comfortable, smooth, and stress-free. He patiently clarified all of our questions and went above and beyond to help us in every way he could. I especially appreciate his guidance and his proactive approach in arranging the car we liked from another CarMax location. He took ownership of the process and made things happen instead of simply telling us what could or could not be done. Jay is also an excellent decision-maker. He was proactive, effective, and quick to find solutions whenever something came up. His positive attitude, professionalism, and genuine willingness to help made a big difference in our experience. I truly believe Jay is a great asset to CarMax. Employees like him are what make customers feel valued and confident throughout such an important purchase. Thank you very much for giving us Jay to guide us through our car-buying journey. He made what could have been a stressful experience feel easy, comfortable, and enjoyable. We genuinely appreciate everything he did for us and wish him continued success. Thank you to Jay and the entire CarMax team!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu CarMax
Mietwagenanbieter-Ranking →Häufige Fragen zu CarMax
Ist CarMax seriös?
CarMax erreicht aktuell 4,3 von 5 Sternen aus 1.004 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden CarMax?
Kundinnen und Kunden bewerten CarMax im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 1.004 Bewertungen. 984 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu CarMax gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von CarMax beansprucht?
Nein. Das Profil von CarMax ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann CarMax hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet CarMax auf Bewertungen?
CarMax: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann CarMax negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.