Bewertung
2,1
Mangelhaft · von 5 Sternen
Avis Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
1.352
307 in den letzten 12 Monaten
Mietwagenanbieter
9%
Anteil 5-Sterne-Bewertungen
Bewertungen (1.352)
307 in 12 MonatenIhre Stimme
Erfahrung zu Avis schreiben
Charles Harcus
Verifizierte Bewertung
I hired a car from Avis in Tivat…
I hired a car from Avis in Tivat airport, Montenegro. It was a firm called RentalDoo operating under the Avis brand. Upon return of the car, in the airport terminal building they presented me with a picture of a damaged car and charged me EUR 466. I was running late for my flight so didn’t have time to return to the car to prove it was the wrong car in the photo. Now back in the uk I have supplied all video and photo evidence of the car I hired to prove it wasn’t me that caused the damage - but all I get from Avis is “we are looking into it and awaiting information from the local office”. It has been 6 weeks and several phone calls and about 10 emails. I imagine I will never get my money back. These damage charges are just revenue for these companies. Outrageous.
0
Kathryn Dulini
Verifizierte Bewertung
Don’t trust the check in staff
Be careful when signing the rental agreement! Don’t trust the staff. We have had to pay €368 and we 100% believe we were deliberately mislead when the agents took us through our contract. Details: We recently hired a car from the Nice Airport branch. We spoke to them in advance saying we didn’t want to take any optional extras as we’d purchased 3rd party insurance. We said exactly the same at check in. The agent confirmed this was no problem and proceeded to direct our attention on the iPad to see the area on the contract that confirmed 0.00. After the agent had circled that, and circled some other key points of note, he scrolled to the signature box and asked my husband to sign. Now I know he should have stood and read it all, but after a long flight, he trusted the agents word, and was happy he’d been shown confirmation of the key points of the contract, so he signed it. Now we are home, we’ve been sent the invoice and we have been charged €368 for the items that had been circled as €0.00 on the contract. As he signed the contract we are being told we have no recourse. So please take heed from our experience and DON’T TRUST THE STAFF. They may be saying the right things, but we feel that we were deliberately deceived, and we are sure we won’t be the only ones.
0
Alan Tolley
Verifizierte Bewertung
Not worth 1 star absolute shambles
Not worth 1 star absolute shambles, there appears to be a common theme to all the reviews, Avis take money from your CC once you are back from your trip and it’s near impossible to get to talk to someone and when you do they do not sort anything, emails are not answered. I returned from Atlanta to find a $436.34 charge to my credit card, after weeks of attempting to sort it out which along the way Avis downright lied and kept changing their story as to why there was a charge. The charge was totally incorrect but once they have your money they do everything in their power to keep it, by lying, making it impossible to talk to anyone, keep asking for further information hoping you will tire and give up. Disgusting behaviour.
0
Phil Kilgour
Verifizierte Bewertung
Sadly I was conned out of £550 by Avis
Sadly I was conned out of £550 by Avis. Booked a car hire through British airways and paid £300 for the hire through BA. After returning to the UK I was charged £550 on card information Avis received from British Airways (I never gave them my card details as I wasnt expecting to pay anything more), turns out they’ve charged me for insurances and a full fuel tank that I never wanted or agreed to. They are refusing to refund as I signed the document for the car. I’m still trying to obtain my refund through avis and BA, as I’m not sure they should be sharing my bank details. But overall I feel conned. £850 for a weeks car hire…
0
Susan
Verifizierte Bewertung
The team at Newcastle international airport ….
The team at Newcastle international airport Avis/Budget are fantastic. Graeme, Dan, Shirley and Cyle have always gone above and beyond to assist in anyway they can. I am a repeat customer when I visit a couple of times a year from Australia and wouldn’t go anywhere else to hire a car. The cars have always been reliable and if any issues they are quick to sort and rectify the issue. What a great team and great service.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
GB
Alternativen zu Avis
Mietwagenanbieter-Ranking →Häufige Fragen zu Avis
Ist Avis seriös?
Avis erreicht aktuell 2,1 von 5 Sternen aus 1.352 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Avis?
Kundinnen und Kunden bewerten Avis im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 1.352 Bewertungen. 307 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Avis gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Avis beansprucht?
Nein. Das Profil von Avis ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Avis hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Avis auf Bewertungen?
Avis: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Avis negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.