Bewertung
1,4
Schlecht · von 5 Sternen
Avis Southern Africa Erfahrungen
1,4von 5 · Schlecht
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
100
41 in den letzten 12 Monaten
Mietwagenanbieter
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
41 in 12 MonatenIhre Stimme
Erfahrung zu Avis Southern Africa schreiben
Christa North
Verifizierte Bewertung
Lack of transparency
I usually book through Europcar but decided to try Avis Namibia, as their offering appeared competitive on paper. Unfortunately, the experience was extremely disappointing. Despite having pre-booked and prepaid, waiting time to collect the vehicle was unreasonably long (>30 minutes) even though there were only 2 customers (me being one of them) at the counter and 3 staff members. When I later contacted Avis with a query, communication was poor, and resolving the matter required repeated email follow-ups from my side. By the way, if you prepay for a vehicle online and ultimately use it for a shorter period than originally booked, Avis does not refund the unused portion. Refunds are apparently only available if payment is made at the branch by credit card or cash. An important distinction to be aware of! Based on this experience, I would not use Avis again out of my own accord.
0
Emma Gilpin
Verifizierte Bewertung
Where’s my money
I choose to rent a car from Avis because they are a supposedly reputable company, my experience with them does not really reflect this. Definitely more towards the cowboy outfit end of the spectrum. My main gripe is about them hanging on to my deposit. They have now had it for over 2 months, today when I actually went to the cape town branch and caused a fuss they said it should be back in my account within 72 hours. We shall see!! I actually cannot be bothered to complain about their other faults but taking over twice the amount of time stated on their contract for them to return my money is unacceptable. It feels like if I had not gone into the office, nothing would be being done about this. Suffice to say, as things stand I will not be using Avis again anytime soon.
0
FJ Basson
Verifizierte Bewertung
They charge you hidden costs after…
They charge you hidden costs after youve dropped the car. The check in lady approves and says there are no charges and then they send you the bill. They double charged me for a baby seat and its impossible to get through to customer service. @OR Tambo - Terrible terrible company
0
Colleen Arbee
Verifizierte Bewertung
I had the pleasure of being serviced by…
I had the pleasure of being serviced by Avis - George on my trip to Oudtshoorn. My first encounter was with Shaleen- her smile and chatty nature left me feeling like an old friend being honest with the utmost attention. Then Emmanuel was as kind and as attentive - leaving me wondering if I was still in the same South Africa. Every staff member had a genuine smile. Extra care and willingness. I thought it was all a facade until I returned on Friday to be met with the same genuine enthusiasm and care. Avis made my stay memorable,comfortable and restored my confidence in service in SA!
0
Calum Mcgregor
Verifizierte Bewertung
DO NOT USE AVIS, they will defraud your credit card and then ignore your complaints
Avis over charged my credit card, adding the previous drivers milage to my account, and then charging me for it. After 20+ emails, copying in everyone from ZA to Global Customer Services, plus Global and ZA CEOs, Avis just reply month after month that reviewing and will get back, when in fact they are not, and just waiting for me to give up. Avis stole from me, and then refuse to respond beyond automated responses. DO NOT USE THEM, THEY WILL DEFRAUD YOU AND THEY WILL JUST IGNORE YOU
0
Die Akte
Alternativen zu Avis Southern Africa
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Ist Avis Southern Africa seriös?
Avis Southern Africa erreicht aktuell 1,4 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Johannesburg, ZA) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Avis Southern Africa?
Kundinnen und Kunden bewerten Avis Southern Africa im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 41 davon stammen aus den letzten 12 Monaten.
Wo hat Avis Southern Africa seinen Sitz?
Avis Southern Africa hat seinen Sitz in Johannesburg, ZA. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Avis Southern Africa gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Avis Southern Africa beansprucht?
Nein. Das Profil von Avis Southern Africa ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Avis Southern Africa hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Avis Southern Africa auf Bewertungen?
Avis Southern Africa lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Avis Southern Africa negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.