Bewertung
1,7
Mangelhaft · von 5 Sternen
1,7von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
14 in den letzten 12 Monaten
Reisebüro
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Gabriella Slavcheva
Extremely disappointed with the customer service and organization at this airport. Due to a broken baggage drop system, lines were backed up, which is understandable, but the way staff handled the situation was not. Employees were openly rude, unpleasant, and used completely unprofessional language when addressing frustrated passengers. Fix your logistics, but more importantly, train your staff on basic professionalism.
Anonymous user.
Corrupt security trying to abuse authority to arrest you because they feel like it. Apart from that this airport is terrible. Staff treats you like a second class human being, terminal 1 is incredibly crowded, old and security machines are failing.
gaspare de luca
2 out of 3 shops maliciously overcharged us at the checkout Boulangerie and 1 minute should be banned from international public places like an airport Very bad business card for the country.
Val
My general experience at the airport was ok. The only reason I give it 3/5 is that the free drinking water outliets next to the toilets in the B gates area (the only ones I checked) barely functioned -- the watter was dripping rather than flowing, so it took a few minutes to fill 500ml water bottle. Because of that, long queues were formed but the aipport staff did not seem to care. This is the only airport where I have experienced that problem and that attitude. PS So, this review is also a test if anyone from the airport management is taking note of these reviews.
Chelsea Gilbert
I was going through the last part of the security part and the woman their was really nasty to me I suffer from bad anxiety and she was saying something to me which I don’t understand what she was saying then she kept saying to me I want to ask you a question I didn’t answer who people I suffer from selective mutism it was horrible the way she spoke to me and then she said I will rip your passport up then she would not let me scam my finger print and she never did the Face ID picture when I seen other had done and she was not going to give me my passport back for a start then my mum came from her security check and she was still being awkward we thought she was not going to let me pass. It was horrible I will not be coming back to that airport again because that woman was so rude and horrible to me. And in that part you get food we ordered food and we did not see the receipt come out so my mum and I went up to the counter to tell the woman their she was saying no receipt no food then she was getting her boss he found the the receipt it had fell on the floor if the receipt never came out we would of not got any food when he had paid for it and it was expensive in the airport it’s just horrible stuff their.
Typische Antwortzeit unter 24 Stunden.
Sofia Airport erreicht aktuell 1,7 von 5 Sternen aus 69 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: BG. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Sofia Airport im Schnitt mit 1,7 von 5 Sternen („Mangelhaft“) auf Basis von 69 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Sollymar Reisen (2,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Sofia Airport ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Sofia Airport hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Sofia Airport: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.