Bewertung
2,3
Mangelhaft · von 5 Sternen
Moomin Erfahrungen
2,3von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
16
2 in den letzten 12 Monaten
Buchhandlung
19%
Anteil 5-Sterne-Bewertungen
Bewertungen (16)
2 in 12 MonatenIhre Stimme
Erfahrung zu Moomin schreiben
Swantje
Verifizierte Bewertung
Shop sieht seriös aus, Ware kommt trotzdem nicht an
Shop sieht seriös aus. Ware ist auch nach 21 Tagen nicht von Norwegen zu mir nach Hause geliefert worden. DHL kennt die Trackingnummer nicht, Nachfrage unter hello@ moo…… ergab trotz mitgesendeter Trackingnummer, dass sie mir die gleiche Nummer nochmal senden….. Eingabe der Trackingnummer auf der Moomin- Seite ergab, dass die Trackingnummer nicht existiert.
0
S L
Verifizierte Bewertung
Tove Jansson would be appalled by the
Tove Jansson would be appalled by the customer service at Moomin and it really puts these sincere and cute creatures in a different light. Purchased a torch for our daughter that is advertised to project moomin images onto a wall, not a chance it was a complete fail and decided to return. We had to pay for the useless toy (that cost us more in postage) and when the refund came I was given a partial amount as the packaging was opened (we had no choice to take away the plastic from the cardboard). Endless emails to these people or maybe AI bots that are basically ignoring me. After many years of collecting these Finnish characters with fond memories of the original cartoon from the early 80s, I feel massively let down that would make Snufkin sad. Out of principle I want the situation escalating to senior managers for a resolution, constructive criticism to improve their e-commerce / after sales service and keep the spirit for the fans of the cartoon alive so everyone is happy in the valley or it’s goodbye @ moomin . com
0
Deniz Tuncalı
Verifizierte Bewertung
Good service
Good service, customer support usually replies fast enough, listens to you, gives good advice and is willing to do what they can to help. Of course, they sell very nice items too.
0
Baard Hansen
Verifizierte Bewertung
Delivery: Needs Improvement
Product Quality: Excellent Delivery: Needs Improvement I recently purchased some items from the Moomin Shop and wanted to share my experience. The product itself was of very high quality and met all my expectations. The craftsmanship and attention to detail truly reflect the charm and whimsy of the Moomin brand. Product Highlights: The products arrived in perfect condition and demonstrated excellent quality throughout. The materials used were of high standard, and it was clear that great care had been taken in its production. The items perfectly captures the magical world of the Moomins, making it a delightful addition to any collection. Delivery Experience: While the product quality was outstanding, I must note that the delivery process was longer than expected. The extended shipping time was somewhat disappointing, as it exceeded the standard delivery window I'm accustomed to for similar purchases. This is an area where the Moomin Shop could improve their service. Conclusion: Despite the delivery delays, the superior quality of the product makes this purchase worthwhile. The Moomin Shop clearly prioritizes product quality, which is commendable. However, they would benefit from optimizing their shipping process to better serve their customers. Recommendation: I would recommend the Moomin Shop to other buyers, particularly those who value quality and authenticity in their Moomin merchandise. Just be sure to factor in potentially longer delivery times when placing your order.
0
Jessica F.
Verifizierte Bewertung
I paid for a moomin for my nephew for…
I paid for a moomin for my nephew for Christmas. It was weeks past Christmas and it still had not arrived, so I reached out to moomin customer service who said they would follow up and “get back asap.” Two more weeks passed with no contact and no product. I contacted them again stating if they did not get in touch with an update I would contact the better business bureau, and they wrote back there had been a warehouse mix up and they thought it had gone out, but it hadn’t. They asked that I be “kind” “because mistakes happen.” They never reached out to me for weeks and essentially had taken my money and never sent out the product. So, I canceled my order. I won’t be ordering from them again.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Moomin
Buchhandlung-Ranking →Häufige Fragen zu Moomin
Ist Moomin seriös?
Für Moomin liegen bisher 16 öffentliche Bewertungen vor (2,3 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Moomin gibt es?
Die bestbewerteten Anbieter in der Branche Buchhandlung sind ThriftBooks (4,6 von 5), World of Books (4,6 von 5), Saxo (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Moomin beansprucht?
Nein. Das Profil von Moomin ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Moomin hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Moomin auf Bewertungen?
Moomin: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Moomin negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.