Bewertung
1,5
Mangelhaft · von 5 Sternen
1,5von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
24 in den letzten 12 Monaten
Unternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
DAVID JEFFERIES
I bought Sennheiser MOMENTUM 4 noise cancelling headphones from Argos and have regretted it ever since. At £199 they were the most expensive I have bought to date, but by far the worst in terms of performance. From the start listening to music or watching videos was ruined by intermittant disruption of the sound quality. The right earpiece has also developed a static noise background that renders use of the earphones almost impossible.
levi
my refurbished IE 200s died about 4 months into me using them, i sent an email to customer support about it and no joke, it took almost 2 months for a response. But eventually they responded after a fairly firm follow up email and I sent them off for a replacement, they sent me a completely new unit. Incredible RMA experience but terrible customer service.
Anm Ahloz
Purchased a Sennheiser Momentum 4 - keeps getting stuck - light flashing in the middle of the 5 dots. Have to wait to drain it to fix it. Happens so often. It's a piece of garage considering the cost of it. Never again. We won't be repurchasing anything Sennheiser ever again.
Mickey Moo
They employ UPS to deliver. Product did not arrive. No explanation, communication is so poor. Not worth the hassle.
Average Joe
Sennheiser customer service is without doubt the worst company I have had the misfortune to encounter. I purchased HDB 630 headphones in December. The headphones were less than seven months old when the faults developed and were reported. There are many faults. These include: • A persistent "washing" noise in one earcup; • Transparency mode failing to function correctly; • Active Noise Cancellation issues; and • Operational issues that occur across multiple devices and connection methods. I have fully cooperated with Sennheiser's support process. I have updated the firmware, reset the headphones, tested them on multiple devices, answered every technical question posed to me and carried out every troubleshooting step suggested by your support team. Despite this, my experience has been appalling. My emails have gone unanswered for lengthy periods, my support tickets have been merged and closed without explanation, and I have repeatedly had to chase simply to obtain the courtesy of an acknowledgement, which has not been forthcoming. My honest recommendation, avoid this company and their products at all costs. In case anyone from this miserable company reads this, which I seriously doubt, my order number is UK26033. I am not going away, sort this or off to the small claims court. Simply appalling.
Typische Antwortzeit unter 24 Stunden.
Sennheiser erreicht aktuell 1,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: Deutschland. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Sennheiser im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 24 davon stammen aus den letzten 12 Monaten.
Nein. Das Profil von Sennheiser ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Sennheiser hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Sennheiser: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Sennheiser liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.