Bewertung
2,2
Mangelhaft · von 5 Sternen
Premier Inn Erfahrungen
2,2von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Hotel
18%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Premier Inn schreiben
Simon Duffy
Verifizierte Bewertung
No guarantee of a good night guarantee..
We stayed in the Hurricane Premier inn in Stafford North, on the 13th Aug. This was the hottest day of the year 37.5 degs. The room was 33.5 degs. There is no air conditioning in this hotel, we only had a fan. This, we should have checked. The staff were great, very helpful, especially the wonderful lady in the restaurant. But calling the head office to discuss our Good night guarantee, they said there was nothing they can do and we don't qualify for the refund. I did point out at 2.30am I went to sleep in the car (24 degs) room was 31 degs. So I would advise, the GOOD NIGHT GAURENTEE is just a gimmick and I would hate to think what they do consider a bad night.
0
Ms. karen friend
Verifizierte Bewertung
I arrived late and very tiried I had…
I arrived late and very tiried I had emergency with my mum to deal with who lives nearby Boston Premier inn so I had a long day before arrived . We were greeted by a nice young lady called lizzie . We took our room key and went to our room . When we opened the door couldn’t believe it was filthy!! Dust not hoovered hairs in the toilet bathroom yuk! And the bed liner dirty smelly and urine stained pillows I went and complained . Lizzie apologised and offered to clean the room I just felt so put off I said no I want a different room . So off we went to another room which was also dirty and bed linen stained was truly awful the corridors hadn’t been hoovered filthy carpets disgraceful . Third room upstairs older type room cleaner felt cleaner apart from the sofa bed needed a good hoover which Lizzie cleaned and checked round and the rest was acceptable. I was so exhausted by this point I thought to myself dare I take the sheet covers off and check under but I didn’t as what I had found in the other rooms would have traumitised me as I like clean!!! . Then as they had flood no breakfast but offered toast cereal very little at breakfast stale tasting bread left it just had bowl Rice Krispies at least the milk was fresh!!! . The restaurant was very dirty in places needs a complete deep clean . No marmalade!! All in all apart from the nice lady at reception Lizzie who realy went out of her way to try sort the rooms and the issues . It was the worst stay ever and I don’t feel I will ever want to go back with those horrific standards I feel enviromental health needs to go in!!! So much for advertising a good nights sleep!! Clean room what a joke Hygiene zero!!! In the other two rooms not acceptable .
0
David Johnson
Verifizierte Bewertung
Hinckley - Strategic Location and great Team
A Big THANK YOU to the team at Premier Inn Hinckley for making our stay so enjoyable for the third successive year. The Hotel is strategically located off the A5 / M69 with both the M1 and M6 within easy reach. Town centre and local takeaways were also close by. Also a canal running alongside the (Brewers Fayre) restaurant. We had a well kept and comfortable room. Breakfasts were good The staff team looked after us throughout, and they were happy and cheerful - a pleasure to see them again. So our thanks go to Claire, Karen, Ian, Kiera, Amelia, Elliott (Manager), Charlotte and Julie - you've all been great and all your efforts are appreciated. Looking forward to seeing you again. Thanks everyone. DJ
0
ACE
Verifizierte Bewertung
I stayed at Premier Inn…no hot water no help from customer service
I stayed at Premier Inn Wrotham/Maidstone the night of 4 August. I have contacted them 14 times with no reply except to fill in the contact form yet again. I now have a collection of unique customers reference. Having trade some of the reviews in I now understand that their customer service leaves a lot to be desired
0
Hanne Kirkegaard
Verifizierte Bewertung
Staff service in general low
Staff service in general low. Slow at in check, no cleaning for 3 days - I kindly asked for cleaning at reception and at the cleaning staff, was rejected negatively. The rooms air con bad, you cant breath at the bathing room. Only one shining star staff: Manuel Mujiuz, thanks to you for being a positive and serviceminded receptionist.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Premier Inn
Hotel-Ranking →Häufige Fragen zu Premier Inn
Ist Premier Inn seriös?
Premier Inn erreicht aktuell 2,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Oberstraße 2, 47051 Duisburg, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Premier Inn?
Kundinnen und Kunden bewerten Premier Inn im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat Premier Inn seinen Sitz?
Premier Inn hat seinen Sitz in Oberstraße 2, 47051 Duisburg, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Premier Inn gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Premier Inn beansprucht?
Nein. Das Profil von Premier Inn ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Premier Inn hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Premier Inn auf Bewertungen?
Premier Inn: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Premier Inn negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.