Bewertung
2,6
Durchschnittlich · von 5 Sternen
Pomadent Erfahrungen
2,6von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
9
0 in den letzten 12 Monaten
Kosmetikindustrie
22%
Anteil 5-Sterne-Bewertungen
Bewertungen (9)
0 in 12 MonatenIhre Stimme
Erfahrung zu Pomadent schreiben
Hakan Ozkan
Verifizierte Bewertung
Pure abzocke!!
Pure abzocke!! Stay away just scam!! Im waiting now like 2 Years of my pakage and no one answers. Lost 150€ -.-
0
Villads Andersen
Verifizierte Bewertung
Supported them through crowd funding
Supported them through crowd funding. Had a working Pomabrush for about 1 year, then it stopped charging. The charging was unrealiable in the start, but usable. When the charging stopped, I reached out to them in november 2022, and they said they would get a new one sent to me straight away. They stopped answering the support email, and when you ask them to contact you on their forms, nothing happens. I'm still waiting on an update after the past 2 years.
0
Eve D
Verifizierte Bewertung
Excellent service with new owners and replacement of faulty Pomabrush
I had many issues with the previous company that was European-based, but in February 2024, I was contacted by the new owners, Pomadent Australia, based in Melbourne, who have replaced my faulty Pomabrush, with a personal delivery of the replacement brush! The review below is from my previous review, 9 months ago, out of frustration and giving up. Here is the update with the new owners, who are gradually working their way through the customer list and reaching out to those customers previously affected by faulty brushes, and offering replacements after verifying the faulty brush. The new owners reached out to me in February 2024 after seeing my review on this website, and the frustrations that I had experienced with my previous faulty Pomabrush. They had organized for Australia Post to pick up my faulty brush, but when there were issues with Austraila Post, I had a personal visit from the new owner on a Saturday morning, who had driven 1 hour to my home to deliver a brand new Pomabrush and pick up the faulty one for testing! What an incredible turn around! Francois has changed my whole perception of the company, with the company now based in Melbourne, and will be designing their own future iterations of their product range, so there will be better control of quality and rectifying any previous faults. My suggestion to everyone is, if you have previously been affected and had a negative experience, reach out to the new owners, Pomadent Australia, so that they rectify the issues and provide the quality customer service that we expect for a premium product. For any new potential customers, this is a premium product with excellent customer service, based in Victoria, Australia, so if you have any issues, just reach out to them and they will help you with it. I am not being paid anything for this updated product review. I am just wanting to update everyone on the new owners and the excellent service that they now provide, and being responsive to any concerns raised. The product is a great product, easy to use, convenient for travelling, a premium product for a great lifestyle change. Below is what I wrote last year, so you can see where I was at before the improved customer service from the new owners and new company. ----------------------------------------- The product is great when it works. Mine suddenly stopped working last year, and I contacted customer service in early September 2022. I have sent so many emails to them (including videos as they requested), and they finally sent an email back to me in February 2023, saying that they'll replace it, but no other emails have been received since then, even after I have sent emails to them asking for a response. Non-existent customer service and a lot of wasted money and time. Not happy.
0
Marika
Verifizierte Bewertung
Not worth the risk
I have purchased their product when it was still subject to crowd funding. Received a very attractive toothbrush, that held the charge, brushed brilliantly and was a perfect travel companion. My toothbrush died recently after more than 2 years worth of use. And this would be a positive review if not problems with my next order... Since I enjoyed the toothbrush, I wanted to share the love and got one for my partner as a Christmas gift. It got here within expected time but unfortunately only half of the order arrived. No holder, no brush heads. In the last 3 month I sent about 10 emails. Received one apologising and promising to sort it out. That was two months ago. Nothing since. The things is, now my old toothbrush simply stopped working, I would just get another one if the company was competent. I do feel I got my money's worth and with my spare brush heads, I hope my partner will manage to use it for a decent period of time too.
0
Joseph Mar
Verifizierte Bewertung
Dreadful Service
This company overpromises and under-delivers. I bought a brush in 2021, It stopped working after 3 months. Despite many promises to replace it, I am still waiting. They are the pits. I received an e-mail from them today offering me a great deal.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Pomadent
Kosmetikindustrie-Ranking →Häufige Fragen zu Pomadent
Ist Pomadent seriös?
Für Pomadent liegen bisher 9 öffentliche Bewertungen vor (2,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Welche Alternativen zu Pomadent gibt es?
Die bestbewerteten Anbieter in der Branche Kosmetikindustrie sind BEAUTY BAY (3,0 von 5), Wild (4,6 von 5), Comme Avant (4,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Pomadent beansprucht?
Nein. Das Profil von Pomadent ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Pomadent hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Pomadent auf Bewertungen?
Pomadent: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Pomadent negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.