Bewertung
1,5
Mangelhaft · von 5 Sternen
Novalight Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
79
14 in den letzten 12 Monaten
Unternehmen
5%
Anteil 5-Sterne-Bewertungen
Bewertungen (79)
14 in 12 MonatenIhre Stimme
Erfahrung zu Novalight schreiben
Bhav Jayal
Verifizierte Bewertung
Scammers
I ordered the lights as am selling my house I waited a whole month before contacting them They NEVER ARRIVED I asked for refund and was told they have placed my order. Why would you take an order when you don’t have the product to ship!!! I asked for refund n was told we can send your partial order!!!! Absolutely appalling service I had to buy new lights as my timeline was so important .
0
Francoise Mitterrand
Verifizierte Bewertung
Even one star is too much
Even one star is too much. I bought a led regenmask and it did not function any more one year later. They don t answer the phone and they don t even answer you on the indicated e mail. You ll see that to this notice they will answer me " contact us on × email" ..well I did it and just no answer to my repetitive e mails. Tel also impossible Their mask is cheap material due to work only a few months Here is what they use to answer to your critics: "To assist you further, we kindly ask that you reach out to us directly with your order details at "info novalight-shop.com" . This will allow us to locate your purchase in our system and provide the appropriate support" THIS IS A LIE.
0
Shannon Little
Verifizierte Bewertung
Terrible!!!!
Update: After formally requesting my full $39.00 refund for a membership I never authorized or agreed to, I was issued only a $19.00 partial refund. This is completely unacceptable. I did not sign up for any membership, nor was I properly informed that I would be charged $39.00. I expect the remaining $20.00 to be refunded immediately. This matter needs to be corrected in full. Terrible!!!!! Never use this company! Scam...scam! Not sure how they are still doing Hello, I recently posted a review regarding your “membership” policy because I never agreed to enroll in any membership when ordering your product. Despite this, I was charged an additional $49 without any clear notification or authorization. I contacted customer service and was offered a 30% refund, then 50%, but I did not agree to a partial refund because I did not authorize this charge in the first place. I am formally requesting a full refund of the $49 back to my original form of payment immediately. I was never clearly informed that I would be enrolled in a membership or that a recurring $49 fee would be charged. Charging customers without explicit consent is unacceptable and highly unethical. Please confirm in writing when the full $49 has been credited back to my bank card. I look forward to your prompt resolution of this issue.
0
Julie
Verifizierte Bewertung
No product but keep charging me
They continue to charge my credit card and I haven’t received any product. Total scam.
0
Stefanie V.
Verifizierte Bewertung
Misleading promises, not working
Misleading promises, no support, no refund Before purchasing, I was explicitly assured that the product could be returned. Once I attempted to return it, this promise was not honored. The mask showed no effect whatsoever. Despite this, there was no refund — not even a partial one. Customer support is non-existent. Multiple attempts to contact the company were ignored, with no response or resolution. This experience feels misleading and unprofessional. Commitments made before the sale were not respected afterward. I regret this purchase and cannot recommend this company or product.
0
Die Akte
US
Häufige Fragen zu Novalight
Ist Novalight seriös?
Novalight erreicht aktuell 1,5 von 5 Sternen aus 79 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Novalight?
Kundinnen und Kunden bewerten Novalight im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 79 Bewertungen. 14 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Novalight beansprucht?
Nein. Das Profil von Novalight ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Novalight hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Novalight auf Bewertungen?
Novalight lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Novalight negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.