Bewertung
1,3
Schlecht · von 5 Sternen
Aktivbekleidungsgeschäftnike.uk
1,3von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Aktivbekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
JULIE mills
Shocking Lack of Responsibility From Nike Absolutely appalling response from Nike. My 15-year-old son spent £150 of his own birthday money on a pair of Nike Vomero Plus trainers. After approximately one month of normal wear, they deteriorated horrendously around the front and sides. I contacted Nike, provided the circumstances and explained that I had photographs showing the shocking condition of THEIR product. Their response? Because the trainers were purchased from JD Sports rather than directly from Nike, they would not help and would not even review the photographs. I fully understand that JD Sports is legally responsible as the retailer. What I find completely unacceptable is that Nike appears to have no interest whatsoever in investigating the quality of a product carrying its own name simply because another retailer sold it. These are NIKE trainers. Nike designed/manufactured or supplied the product under its brand, Nike's name is on them, and Nike's reputation is one of the reasons a 15-year-old was prepared to spend £150 on them. I wasn't even asking Nike to refund JD Sports' sale. I asked them to look at the photographs and consider whether this extraordinary deterioration after around one month was acceptable for a premium Nike trainer. They still refused to assist and simply referred me back to the retailer. Apparently Nike is happy to put its name on a £150 pair of trainers, but when a customer raises a serious concern about their durability, the fact they were bought from an authorised retailer is enough for Nike to wash its hands of the matter. Absolutely disgraceful customer care and an incredibly disappointing attitude towards the quality of products carrying the Nike name. After this experience, I would think very carefully before spending £150 on another pair of Nike trainers.
Andrew Curley
Disgusting bunch of scammers, please avoid. Ordered 3 items, only received 2. Contacted them immediately. Few hours later got an email to say they’d reviewed the case and wouldn’t be refunding me. Appealed the decision and they investigated further but still the same outcome.
TOPCATFLAP .
Do not purchase from Nike direct, they took money for a pair of football boots, they confirmed delivery day, my son had been saving for these for some time, i then receive message saying they had sold out even though confirming the order in writing and providing delivery day. I spoke to their chat line and complained and requested contact info with UK head office, I also requested the transcript of dialogue, nothing received. They sought to get me to cancel, i stated I do not want to cancel but to receive goods paid for as promised and I’m the contact. Low and behold next email I received stated we have no stock and are refunding even though I said don’t, utter utter disgrace that a corporate company of this stature cannot provide what they said they would let alone upset a young lad, utter disgusting avoid Nike at all costs, they have no complaint email and no way to contact, trading standards need to investigate their actions, it appears I am not alone in what they are doing.
Beverley Nelson
Excellent customer service by Elizabeth who recommended right size products and out of her way to provide exceptional customer experience. She waited outside my changing room and offered constructive advice. She was very engaging. Good representation for Nike @ Nike store bull ring & grand central today 15/8/26
Dharmendar Lal
I placed order on 28 July 2026, due for delivery 30 July 2026. It has still not arrived. I contacted customer service twice — first call on 02/08/2026, then again on 04/08/2026 at 12:46 with agent Faris. Both times I was assured someone would contact me and the issue would be resolved. Nothing happened. No call, no update, no delivery. Call again 10/8/26 still investigating and I Nike will, not refund me. This was a 12th birthday gift I promised my son. Extremely disappointed and upset. Nike has taken payment but provides zero communication or resolution. I need a replacement immediately, not endless delays. Very good customer service Nike.
Typische Antwortzeit unter 24 Stunden.
Nike erreicht aktuell 1,3 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Nike im Schnitt mit 1,3 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Aktivbekleidungsgeschäft sind Deporvillage (4,2 von 5), JD Sports (3,5 von 5), Sportsdirect (2,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Nike ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Nike hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Nike: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.