Bewertung
2,3
Mangelhaft · von 5 Sternen
NH Hotel Group Erfahrungen
2,3von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
194
30 in den letzten 12 Monaten
Hotel
23%
Anteil 5-Sterne-Bewertungen
Bewertungen (194)
30 in 12 MonatenIhre Stimme
Erfahrung zu NH Hotel Group schreiben
Esther Waters
Verifizierte Bewertung
Can do better elsewhere for same cost
We stayed at NH Porto Jardin, Portug during August. The location was good and our room comfortable for our three nights. However, the reception staff were very unwelcoming and not helpful when a request was made. They seem very unhappy in their work. Two males were on duty during our stay. No smiles during four days in the hotel. In contrast, our male housekeeper was charming and super helpful. We have stayed at all kinds of accommodation during our road trip through Portugal and considering this was €200 per night, it was the weakest option. There is much better options available for the price. I would not stay again. The “pool” is basically a plunge pool and not an infinity, rooftop pool as described.
0
Mariana
Verifizierte Bewertung
Extremely disappointing experience with both NH Hotel and Casa Costanera Mall’s parking service in Santiago, Chile.
Extremely disappointing experience with both NH Hotel and Casa Costanera Mall’s parking service in Santiago, Chile. The hotel waives parking charges only between 9:00 pm and 9:00 am outside those hours, guests pay CLP 35 per minute. The payment process is unnecessarily complicated, requiring guests to go to basement level -4, find a window, ring a bell, wait for the amount to be calculated, and then use a kiosk to pay. The night before my departure, I explained to the parking staff that I had an early flight and needed to retrieve my car at 7:00 a.m. They assured me that assistance was available 24 hours a day. However, nobody was at the window, no bell was answered, there was no mobile signal, and no alternative contact information was available. I ultimately had to pay USD 30 to retrieve my car, in addition to the parking charges I had already paid during the day. At checkout, the hotel told me I “should have called,” despite the lack of signal, contact information or available staff. The hotel directs guests to the mall’s parking facility, while the mall provides incorrect information, and neither accepts responsibility. This is unacceptable. Guests should have a clear, fixed-fee parking arrangement and reliable access to their vehicles at all times. I strongly recommend choosing another hotel. Santiago offers many alternatives with better organization, transparency and customer service
0
Bianca Janina Luka
Verifizierte Bewertung
Schönes und behindertengerechtes Hotel
Schönes Hotel, großes, behindertengerechtes Zimmer, sehr freundliches und zuvorkommendes Personal, sehr zentral in Essen
0
Sanchit Jain
Verifizierte Bewertung
I am currently staying at NH Bentota
I am currently staying at NH Bentota, and unfortunately, my experience has been far below expectations. This is only my second day at the resort, yet the overall service has been disappointing. As we are travelling with our 6-month-old baby, we requested the housekeeping staff to provide an additional bin for disposing of diapers. The request was refused, and we were instead told that we should have booked a better room. Such a response was both insensitive and unprofessional. On another occasion, we requested that our room be cleaned in the evening. When travelling with an infant, rooms can become untidy quickly, making housekeeping at flexible hours a necessity. However, we were told that rooms are cleaned only in the morning and that no evening service was available. The dining experience was equally disappointing. The 360 Seafood Restaurant was closed by around 9:20 PM despite the advertised operating hours, and we were informed that the only available option was a risotto. Although the food at the other restaurant on the property was good, dining there was not a matter of choice but of necessity. The reception staff were unable to provide any meaningful assistance. While the hotel offered a discount of approximately LKR 1,700 as a gesture, it does little to compensate for the poor experience or the impact it has had on what was meant to be a relaxing family holiday. A hotel stay is about more than just a room—it is about the overall experience and quality of service. Based on my experience so far, I would recommend considering other properties if service quality and guest experience are priorities. Unfortunately, this has been a disappointing stay that has negatively affected our holiday. Regards. Sanchit Jain Sanyogita Sahni Presently staying at room 2008 nh bentota
0
ARA DE MAGNY
Verifizierte Bewertung
Énorme déception
Nous sejournons assez régulièrement à l'hôtel NH de Malaga car très bien placé, bon confort, excellent petit déjeuner. Mais actuellement plus aucun respect des clients: un concert sur la place derrière l'hôtel sans en avertir les clients. Les sans abris sont aux pieds des fenêtres et sont vraiment bruyants. Nous avons demandé à check-out tardif et l'hôtel nous avons été facturé, surprenant pour des clients réguliers! Conclusion, nous allons changé d'hôtel!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu NH Hotel Group
Hotel-Ranking →Häufige Fragen zu NH Hotel Group
Ist NH Hotel Group seriös?
NH Hotel Group erreicht aktuell 2,3 von 5 Sternen aus 194 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Calle de Santa Engracia 120, 28003 Madrid, ES) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden NH Hotel Group?
Kundinnen und Kunden bewerten NH Hotel Group im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 194 Bewertungen. 30 davon stammen aus den letzten 12 Monaten.
Wo hat NH Hotel Group seinen Sitz?
NH Hotel Group hat seinen Sitz in Calle de Santa Engracia 120, 28003 Madrid, ES. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu NH Hotel Group gibt es?
Die bestbewerteten Anbieter in der Branche Hotel sind eDreams (4,4 von 5), Opodo (4,2 von 5), Lastminute (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von NH Hotel Group beansprucht?
Nein. Das Profil von NH Hotel Group ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann NH Hotel Group hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet NH Hotel Group auf Bewertungen?
NH Hotel Group: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann NH Hotel Group negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.