Bewertung
2,1
Mangelhaft · von 5 Sternen
Softwareunternehmennative-instruments.com
2,1von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
69 in den letzten 12 Monaten
Softwareunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Susanne Erbs
No communication at all. Impossible to communicate or chat with any people. There’s no help to get here.
Sandra S
Over 10 business days to download paid software. Still unresolved. After 8 days support finally said my support ticket was manually reviewed and I did see my product's serial in my email. Support considered the issue resolved and closed the ticket. But it is not resolved. After successfully activating my serial in their proprietary app, I'm still unable to download the paid software. I've reopened the support ticket and it has gone two business days without a response. By the way, a support lead is the one who closed my ticket before it was resolved. This gives me little hope even when support gets to my ticket again that they'll be able to resolve it, since the lead couldn't resolve it the first time. If my event comes & goes before I'm able to access Traktor 4 Pro with enough time to also practice with it, I will have my carrier charge back a refund. Literally cannot download software from a company - a company which makes software - in 2026.
Margaret Thatcher
Good. I think many of their products are really good, from Maschine+ to their software lines and are generally really high quality. But their push on innovation in the market has slowed down considerably from their heyday and they continue to ride on Kontakt. Their products are also now materialisms of peak capitalism, each product feels designed from the ground up to be a new delivery mechanism for pushing and funnelling their sound pack or sound library content further and further into your face. It's unfortunate and it essentially showcases their innate company desire that it matters more to them to insidiously tap into the "buying psychology" of humans rather than creating just damn good products and letting the products with appropriate supportive marketing do the work of selling.
Navier steinberg
I recently experienced an unauthorized, fraudulent transaction on my card for a 1-year Native Instruments 360 Pro subscription. I initially reached out on August 19 to report this issue. I currently have an active support ticket open (reference #838141) that was only acknowledged on August 22 3 days after reporting and I am still waiting for a resolution and a full refund. I’m very disappointed with the Native support team for this delay and given the nature of this unauthorized transaction, I urgently request that the support team escalate my ticket process the cancellation and provide me the full refund 500 USD immediately!
Donleavey
I have had the Guitar Mint for quite a while and despite numerous attempts to get it working, plus many hours of reading the documentation, searching the internet and watching multiple videos, I am unable to get the software to work. I am experienced with software and run many virtual instruments through my DAW, yet nothing matches the complexity and frustration in trying to get Guitar Mint to make a sound via my dedicated keyboard or the virtual keyboard. I get so close each time with the setup, yet to be able to use it as I want within my DAW or as standalone has proven to be a negative experience on many levels.
Typische Antwortzeit unter 24 Stunden.
Native Instruments erreicht aktuell 2,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: Deutschland. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Native Instruments im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 69 davon stammen aus den letzten 12 Monaten.
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Nein. Das Profil von Native Instruments ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Native Instruments hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Native Instruments: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Native Instruments liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.