Bewertung
2,1
Mangelhaft · von 5 Sternen
Middle East Airlines - Air Liban Erfahrungen
2,1von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
71
12 in den letzten 12 Monaten
Reisebüro
25%
Anteil 5-Sterne-Bewertungen
Bewertungen (71)
12 in 12 MonatenIhre Stimme
Erfahrung zu Middle East Airlines - Air Liban schreiben
Jacky Cheikhwafa
Verifizierte Bewertung
Extremely disappointing
I have always considered MEA to be a premium airline, which is exactly why I chose to pay **€757 for my ticket** instead of choosing another, cheaper airline. However, when I arrived at the aircraft, I discovered that my flight was being operated with a **different leased aircraft and a completely different level of service** from what I expected when purchasing an MEA ticket. I was not adequately informed about this change before my journey. If I had known beforehand that I would be receiving a significantly different product, I would **never have paid €757 for this flight**. I could have chosen another airline for considerably less money and received essentially the same level of service. I understand that airlines can face operational problems and that MEA has had to lease aircraft. However, **operational difficulties do not justify charging passengers a premium fare without clearly communicating a material change to the product they are purchasing**. What is most frustrating is that I paid specifically because I expected the MEA experience. Instead, I felt that I paid a premium price for a service that did not correspond to what I had purchased. This is not about being difficult or expecting luxury. It is about **transparency, value for money and respect for paying customers**. After this experience, I would seriously reconsider flying with MEA again. **Very disappointing and absolutely not worth €757.**
0
Sukaina Harkous
Verifizierte Bewertung
Very very disrespectful flight…
Very very disrespectful flight attendants, food was disgusting, tickets are reaching 1k and we are working all day and night to be able to see our families just to end up in a plane that isnt even MEA, bad food and disrespectful staff
0
Egal
Verifizierte Bewertung
Schlimmste Fluggesellschaft der Welt…
Schlimmste Fluggesellschaft der Welt ich durfte ohne Grund nicht zurück reisen nach Hause ich lebe in Deutschland weil ich einen pass hatte der angeblich angeblich haha nicht Reisen Dürfte André Fluggesellschaft kein Problem nur mea nieeeeeee wieder
0
To Ny T. Constantin
Verifizierte Bewertung
Worst experience ever with MEA
I have been traveling with Middle East Airlines (MEA) for the past six years, always with my small pet. I pay the required pet transportation fee every single time, and I always comply with all the airline's requirements, including the proper paperwork, health certificates, and the carrier specifications. Unfortunately, every time I depart from Beirut Airport, I face unnecessary stress because the rules seem to change depending on the staff member assisting me. There is absolutely no consistency. For example: Sometimes I am told that I cannot sit in a window seat because I have a pet, while on other flights no one mentions such a rule. Other times I am told that I cannot sit in a middle seat either, yet another employee will say that this is not true. I even replaced my hard plastic carrier with a soft-sided one after being told that soft carriers were preferred and that slightly larger dimensions would be acceptable because they can be adjusted. However, on another trip, different staff members questioned the carrier again. The most disappointing part is the attitude of some of the ground staff at Beirut Airport and even some cabin crew. I have often found them to be rude, disrespectful, unprofessional, and unwilling to assist passengers. Instead of making the travel experience easier, they create unnecessary stress at the airport before the journey even begins. What makes this even more frustrating is that when I fly back to Lebanon from European airports on the same airline, using the exact same documents and the exact same pet carrier, I never encounter any of these issues. Everything is accepted without any problems. This clearly shows that the rules are not being applied consistently and that the problem lies in the way they are enforced at Beirut Airport. MEA tickets are among the most expensive in the region, yet the quality of customer service does not reflect the price passengers pay. I have traveled with other airlines, and the experience is completely different. As long as your documents are in order and you follow the airline's published pet policy, the staff are respectful, professional, and make the process smooth. After six years of repeatedly facing the same unnecessary problems, I can honestly say that traveling with a pet on MEA has become a stressful experience. I sincerely hope the airline trains its staff better and applies its policies consistently. Until then, I would recommend that pet owners consider other airlines that offer a more professional, customer-friendly, and consistent experience.
0
Jibrail Alawie
Verifizierte Bewertung
Einfach nur Betrüger
Einfach nur Betrüger. Es wurden kurz vor Einstieg ins Flugzeug 50€ einkassiert, mit der Aussage man dürfte kein Handgepäck und gleichzeitig eine Laptoptasche, obwohl auf dem Hinflug genau so geglogen. Einfach nur unseriös, kann diese airline niemanden empfehlen.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu Middle East Airlines - Air Liban
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Ist Middle East Airlines - Air Liban seriös?
Middle East Airlines - Air Liban erreicht aktuell 2,1 von 5 Sternen aus 71 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Beirut, LB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Middle East Airlines - Air Liban?
Kundinnen und Kunden bewerten Middle East Airlines - Air Liban im Schnitt mit 2,1 von 5 Sternen („Mangelhaft“) auf Basis von 71 Bewertungen. 12 davon stammen aus den letzten 12 Monaten.
Wo hat Middle East Airlines - Air Liban seinen Sitz?
Middle East Airlines - Air Liban hat seinen Sitz in Beirut, LB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Middle East Airlines - Air Liban gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Accor (1,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Middle East Airlines - Air Liban beansprucht?
Nein. Das Profil von Middle East Airlines - Air Liban ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Middle East Airlines - Air Liban hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Middle East Airlines - Air Liban auf Bewertungen?
Middle East Airlines - Air Liban: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Middle East Airlines - Air Liban negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.