Bewertung
4,3
Gut · von 5 Sternen
Wohnmobilvermietungmaui-rentals.com
Maui Motorhome Rentals Erfahrungen
4,3von 5 · Gut
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
138
138 in den letzten 12 Monaten
Wohnmobilvermietung
63%
Anteil 5-Sterne-Bewertungen
Bewertungen (138)
138 in 12 MonatenIhre Stimme
Erfahrung zu Maui Motorhome Rentals schreiben
Zahira
Verifizierte Bewertung
Mercedes Sprinter 2 berth
I took Mercedes Sprinter 2 berth. Both the campervan interior and exterior were in an amazing condition. The interior was clean, had extra linen as well. The drive was smooth and all the technical component works well. If there is one thing that could be improved, it would be adding some sort of straps to the kitchenware to reduce the noise they make when on the move. During pick up and drop off, I was served by Lucie who was very nice and helpful.
0
Shu
Verifizierte Bewertung
management and cleanliness are terrible
This company claims to offer high-end vehicles and charges a premium price, but their management and cleanliness are absolutely appalling. For anyone looking to rent from them, please pay close attention to the following two points so you don't repeat our painful mistake. 1. Count every single item upon vehicle pickup—especially the bedding!! We picked up a Maui River 6-berth motorhome on August 23rd. Since it was our first time and we were struggling to understand the lengthy briefing, we felt a bit anxious and hit the road immediately. It wasn't until I climbed up to the top bed that I realized there were only three pillows (and one was incredibly lumpy). I quickly called their hotline. The agent sounded very accommodating and told me I could just buy two pillows on the road, suggesting $30 NZD should get me decent ones. I trusted him. However, when we unpacked the bedding bundle that evening, we discovered there were only two thin blankets and two duvets. To make matters worse, a clump of hair fell out of one of the blankets. Foolishly, I didn't call the hotline again. I figured since we could buy pillows, buying blankets would be just as easy. Finding pillows and blankets was incredibly difficult. Our first stop was Wanaka. Being our first time at a campsite, we spent time getting familiar with the vehicle's hookups and setup. By the time we rushed out to find supermarkets and shops, almost everything was closed. The supermarket didn't sell pillows at all. We had no choice but to tough it out for the night. As a result, my eldest child probably shifted the top sheet (which separates the blanket from the skin) while tossing and turning. The dirty blanket touched her neck, chin, and cheeks, causing a severe, bright red allergic reaction. (P.S. It subsided a bit after we finally bought a blanket the next day, but they still have lingering red patches even after returning to Taiwan). On the second day, we reached Lake Tekapo. After searching around, a store clerk told us our only option was to look for small pillows and blankets in souvenir shops. I ran to about three shops to compare prices. I didn't dare buy a $500 NZD wool blanket, but I finally managed to find an outdoor inflatable pillow for $55 NZD and a synthetic thin blanket for $95 NZD. I figured I would explain our predicament to the company upon return. However, when we returned the vehicle on August 28th, the receptionist told us that out of our $150 NZD receipts, they could only reimburse $30 NZD. They offered another $37 NZD as compensation for the filthy blanket, totaling $67 NZD. Furious, I said, 'In that case, I'm not leaving the pillows and blankets with you.' She replied that if I took them, the $30 NZD wouldn't be reimbursed. In the end, we only got a $37 NZD refund—and two sick family members. My husband had given his duvet to us and only slept with the thin blankets. The vehicle only had one small, single-directional heater. Usually in perfect health, he fell ill right after we returned the car and had to push through the sickness all the way from Queenstown to Auckland, and back to Taipei. Soon after, my eldest child also caught it—compounding her unresolved allergies with a terrible cold. 2. Always report issues immediately and spam their hotline!! Learn from our painful lesson: if anything goes wrong, document and report it right away. Do not wait until the end of the trip to bring it up. My next step will be filing a formal complaint with the New Zealand Consumer Protection related agency.
0
New Audi Q Two
Verifizierte Bewertung
Superb service from start to finish
Superb service from start to finish - super helpful staff, efficient collection and drop off. Vehicle prepared to a high standard. Go Maui!!
0
Cristina
Verifizierte Bewertung
Absolutely not
We rented the camper in Melbourne in the southern winter, immediately we had problems with water infiltration from an oblo that wetted the bed and blankets making it impossible to sleep!! Another oblo was missing a seal that let cold air in, especially during trips, it was cold in the back of the camper. They gave us incorrect information on delivery especially on the operation of the vehicle's battery, which does not recharge while driving, but only if you connect to the 240wolt current. So at night you can't warm up with the gas cylinder because the system doesn't have a hot air inverter if not with electricity. So two nights without being able to attack camping at 240wolt, we slept with 13 degrees!!! With an 8-year-old girl you realise that it was not easy. The kitchen sink didn't drain the water, so to wash the dishes we had to use basins and empty them. The drawers didn't stay closed during the trip, so we had to take them apart every time we moved. The front door of the camper was broken, The mosquito net did not stay attached because a hook was broken and did not allow the front door to be closed. So in addition to the lack of safety, cold air entered both from stops and while travelling. Absolutely not recommended and even if on delivery, the assistance in Sydney was very kind and understanding, they offered us a refund that does not cover the cost of the two bungalows taken to not sleep in the camper in the cold with the bed wet, and the obligation to always use campsites to have hot water, hot air and the battery charged.
0
Mark.
Verifizierte Bewertung
Avoid Maui Rentals
I rented one way, Brisbane to Cairns. I was given a barely safe van, it pulled to the right, had a terrible vibration between 70-80 kph, had no windshield wiper solution and blades as hard as rocks. The tires were barely legal on the front. It was also filthy at pickup.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 78 % der negativen Bewertungen.
Alternativen zu Maui Motorhome Rentals
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Ist Maui Motorhome Rentals seriös?
Maui Motorhome Rentals erreicht aktuell 4,3 von 5 Sternen aus 138 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (2022 Auckland, NZ) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Maui Motorhome Rentals?
Kundinnen und Kunden bewerten Maui Motorhome Rentals im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 138 Bewertungen. 138 davon stammen aus den letzten 12 Monaten.
Wo hat Maui Motorhome Rentals seinen Sitz?
Maui Motorhome Rentals hat seinen Sitz in 2022 Auckland, NZ. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Maui Motorhome Rentals gibt es?
Die bestbewerteten Anbieter in der Branche Wohnmobilvermietung sind Indie Campers (3,1 von 5), Camplify (4,2 von 5), Wikicampers (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Maui Motorhome Rentals beansprucht?
Nein. Das Profil von Maui Motorhome Rentals ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Maui Motorhome Rentals hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Maui Motorhome Rentals auf Bewertungen?
Maui Motorhome Rentals: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Maui Motorhome Rentals negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.