Bewertung
2,0
Mangelhaft · von 5 Sternen
Damenmodengeschäftmarksandspencer.eu
2,0von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
33 in den letzten 12 Monaten
Damenmodengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
CollectPlus Customer
Beware that despite staying in their website that items will be held for 5 days they will now only be held for 3.5 - on my online account it states that my current order will be available to collect until Thursday, but the store is telling me the item will be returned if I don't collect by Tuesday. When I raised it with customer services the response was 'we're sorry you're disappointed that the click and collect time is not as advertised'. The problem isn't my disappointment - it's that you're misleading customers, not just in your advertising but in their accounts at the time of sale. Not that it's a problem because the item in question was a one-off (a Seasalt item that has gone out of stock in Seasalt). The touch screen collection is very difficult for me due to the fact I have a tremor and staff not only don't help, they are impatient with my slowness or patronising, as if I'm being slow because I don't understand what to do, so I have stopped shopping with M&S.
Alison Bacon-Snow
We LOVE M&S food; their Thai meal box is absolutely superior and the most amazing flavours possible. Please NEVER stop making this!!! We buy it over and over again.....LOVE, LOVE, LOVE!!!
Rebella
Encountered an incredibly rude cashier today in Battersea Food Hall when buying a salad for lunch. Apart from being rudely indifferent, I paid with my credit card and the woman never even noticed. As I walked away she yelled "Oi, you 'aven't paid". I pointed out that I had, she argued I hadn't. Upon checking the receipt in the till, she realised I had. No apology just a snort of rudeness. A disgraceful way to treat customers. Waitrose are more polite.
Natmacrsa24
Online shopping in Greece with M&S is a terrible experience (there's no store near us). Not only has their site crashed on the payment page the last x2 'sales' but they always run out of what seems like VERY limited stock. I contacted them and all they said for 5 days was that they were aware and did nothing to fix it before the sales ended. Second time round again I had issues but managed to check out after the 10th time but most of the items had already disappeared by then or an email later saying it wasn't in the warehouse. Delivery is hit and miss to my island as they use a cheap courier - still waiting for my first recent order to arrive since it went to the wrong island! Contacted Customer services again and what a surprise, ZERO services given, just platitudes and generic scripts. Shame because it used to be a good brand synonymous with quality...
Darren Procter
Unbelievably slow after false fire alarm,over an hour wait outside,procedure need evaluating, Staff were slow ti initially react, then even slower to reopen store, extremely disappointed for such an establishment. 0/10 much improvement required. No customer care shown with regards update reopening.
Typische Antwortzeit unter 24 Stunden.
Marks & Spencer erreicht aktuell 2,0 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Kalverstraat 226, 1012 XJ Amsterdam, GB) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Marks & Spencer im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 33 davon stammen aus den letzten 12 Monaten.
Marks & Spencer hat seinen Sitz in Kalverstraat 226, 1012 XJ Amsterdam, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Damenmodengeschäft sind LightInTheBox (1,4 von 5), Halara (4,1 von 5), Boozt (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Marks & Spencer ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Marks & Spencer hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Marks & Spencer: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.