Bewertung
1,6
Mangelhaft · von 5 Sternen
Malaysiaairlines Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
348
123 in den letzten 12 Monaten
Reisebüro
10%
Anteil 5-Sterne-Bewertungen
Bewertungen (348)
123 in 12 MonatenIhre Stimme
Erfahrung zu Malaysiaairlines schreiben
ARTS HUB
Verifizierte Bewertung
Second time bag never arrive on same…
Second time bag never arrive on same flight When they got 2hour(transit) in kl to do the job
0
steve
Verifizierte Bewertung
Forget the Business Class it's not up to mark
One would think if you pay much more for MAS business class, you don't have to queue too long to check in, baggage collection or boarding and comfortable business class cabin But no! MAS has recently gone backwards My recent flight from HCM to Melbourne. 20 minutes to check in, 1 check in counter for business class shared with dozens of enrich members. The economy queue was faster Then same with boarding, business class? So what,! a long queue almost like economy... there are 2 dozens high priority, non business class in the queue The business class cabin in their new planes have shrunk, you hardly can turn to sleep properly, the legroom is bit wider as a shoe box,the seats maybe 2 cm wider than an economy class seat The baggage collection similar, takes about 15 mins, with dozens of high priority economy passengers before business class clients. 3 stars given thanks to a very friendly efficient crew who took care of me well Planes also arrived 15 minutes early. Well done So to pay more than double for business class,? NO, better of stay in economy or try somewhere else for better value
0
saminoodle
Verifizierte Bewertung
Expensive and unnecessary phone call
Realised after booking that middle names are required for MA. Emailed to amend but told to call, with a ref number. Phoned and put on hold for 20 minutes to then pay by an email link which I could have done from the start. Cost me £30 to phone Malaysia and £120 to add middle names. Really poor service.
0
SAM
Verifizierte Bewertung
Beware exploring seat upgrades - you will lose your seat reservation 😳
I had selected a window seat for each of my 4 longhaul flight legs on a return trip. Then I clicked on the “upgrade to lounge pass and extra legroom” button in Manage my Booking to see what seat options were available. There were no options for my second flight so I went back to my booking to find that my original seat allocation was gone. 😳 They had cancelled it before I had a chance to decide if I wanted a better seat - which wasn’t even available. The live chat people took ages to tell me there was “nothing they could do”. I had to PAY for a new seat selection. Because they cancelled my seat when I responded to their advert for an upgrade. It is incredible. Appalling.
0
Mel
Verifizierte Bewertung
The worst airline I have ever travelled…
The worst airline I have ever travelled & our tickets were not cheap! Our flight was delayed, therefore missed our connecting flight. No apologies, shit customer service from Malaysia airlines. No guidance by staff as to where out gate was. We were stuck in malaysia for 24hrs. I paid extra for check in luggage. Argued with staff for exactly 1.5hrs proving which leg of the flight my extra baggage was for but she kept insisting she was right! Even though i proved to her with my written invoice but she still insisted on arguing with me for 1.5hrs! Then they charged us $360USD (yes in US dollars for 1kg extra!) for being 1kg over!!! Then our return flight was changed and again we were stuck in malaysia this tie for 6hrs! ON top of everything else, they damaged 2 of my luggages! I WILL NEVER FLY WITH MALAYSIA AIRLINES AGAIN EVEN IF THEY PAID ME!!!!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Malaysiaairlines
Reisebüro-Ranking →Häufige Fragen zu Malaysiaairlines
Ist Malaysiaairlines seriös?
Malaysiaairlines erreicht aktuell 1,6 von 5 Sternen aus 348 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Malaysiaairlines?
Kundinnen und Kunden bewerten Malaysiaairlines im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 348 Bewertungen. 123 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Malaysiaairlines gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Malmeer (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Malaysiaairlines beansprucht?
Nein. Das Profil von Malaysiaairlines ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Malaysiaairlines hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Malaysiaairlines auf Bewertungen?
Malaysiaairlines: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Malaysiaairlines negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.