Bewertung
3,1
Durchschnittlich · von 5 Sternen
Web-Kollaborationsplattformlightspeedhq.com
3,1von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Web-Kollaborationsplattform
Anteil 5-Sterne-Bewertungen
Ihre Stimme
SB
Lightspeed has terrible support, and they over charge and lock you in! Do not get stuck in this POS!
Richard Mason
Where do I begin! I guess the words RUN FOR THE HILLS is best. I spend many days going over things and discussing it with my rep who literally kept changing things. Many times I pulled back, and then I was finally led into taking a chance cause all I had to do was pay the first month of service (oh I was told I originally would have to pay a whole year up front to get my equipment). Then we went back and forth to getting what I felt was best, and was told well I can't get all that approved so remove this that and that and it was basically down to NOTHING. So I was like, yeah no thanks and pulled out again. Then he came back with I’ll be able to do all this for free and you pay nothing (again I was told that could not happen but he made it happen to get the sale). I waited a few days to get the equipment and WOW what a underwhelming experience. No directions, no instructions, multiple pieces, and zero directions. I knew in that moment this was the wrong POS system. I decided to look and explore just in case I was not judging it properly, so I went in to their ecommerce section and it was like no sorry you already have an account. Which I don't. Then I called in they were like submit in the dashboard to cancel and a rep will get back to you when they have time. again WHAT THE LIVING HECK is that.......But that is not the end of the story, I told my sales rep, who was like lets get on a call I said I don't feel that will help. He said you didn't even give a chance, get it all set up. Then decide. I then went into the dashboard again and watched Video 1. (mind you they are thinking you know how to do all this from the start) and it became extremely overwhelming and confusing. So I again told my rep that, and his was response was a bit flippant. He said ok well good luck hope your business is profitable. WTACTUAL Heck is that about. Seriously. Then I reached out to my account rep (was totally ignored) who has yet to respond and even chatted in and they were like well here’s the email to reach them. This is a cut that gets what they want from you and then leaves you high and dry. Do not ever sign up no matter how good it looks or they say it is. They are horrrrrribbbblllleeeee. so yeah I can not tell you how fast I am running the heck away from this horrific nightmare called LightSpeed. DO NOT GET CONNED INTO IT!!!!!!!!!!
Astrid
The price was reasonable, customer services went above and beyond to get us trained and setup and it just worked well with my business type. They are true professionals
Larry Laube
Having a person able to talk to me, Huge help!!!!
Bob Pover Management Conseils
Good afternoon Jonathan Carroll, Just a follow up on all the help you gave us at the restaurant Angela & I in Sainte Julie. You really helped us with our Lightspeed system, before you, we were not satisfied at all. You pointed out what were our different problems/challenges and fixed it in a timely manner. Without you taking care of our "dossier" we would've changed to a competitor, you are the reason why we are still using Lightspeed. And now, finally everything is working fine! I wanted you to know how much we appreciate your time helping us, you are the greatest! Hope to see you soon, thanks again! Bob Pover Owner, Angela & I
Typische Antwortzeit unter 7 Tagen. Beantwortet 96 % der negativen Bewertungen.
Lightspeed HQ erreicht aktuell 3,1 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Lightspeed HQ im Schnitt mit 3,1 von 5 Sternen („Durchschnittlich“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Web-Kollaborationsplattform sind Paidwork (3,3 von 5), Shopopop (4,5 von 5), Swiftcourt (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Lightspeed HQ ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Lightspeed HQ hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Lightspeed HQ: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.