Bewertung
4,4
Gut · von 5 Sternen
Elektrofachmarktkentfaith.co.uk
4,4von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
122 in den letzten 12 Monaten
Elektrofachmarkt
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Client
★★★★★ J’ai rencontré un problème avec une bague d’adaptation Minolta MD vers Sony E. Après quelques échanges avec le service client K&F Concept, une nouvelle bague m’a été envoyée rapidement et sans complication. Je viens de la recevoir: elle fonctionne parfaitement. J’ai particulièrement apprécié la qualité du suivi, la courtoisie des échanges et la manière très professionnelle dont le problème a été résolu. Une expérience qui donne confiance dans la marque et qui me donnera volontiers envie de commander à nouveau chez K&F Concept.
Traveller
This is an intitial review as I feel there is more to follow: I ordered an item in the evening of Tuesday 18/8 therefore it would have been early hours in China. I paid £17 for express delivery so -as per terms 1-2 days processing & 3-5 days delivery. Today Mon 24th I had got in contact as received no dispatch email or tracking number hence enquiring as to where parcel is. I received an impersonal(states dear customer not my name, ow its not difficult to look at order for name) email stating courier returned parcel which I must question because I received no dispatch note or tracking number and for it to be posted and returned UK/China within 6 days is impossible as the return would have been standard. Now it may not have made it to UK but the whole story seems unreasonable to me. They stated will send standard delivery and give refund for express delivery. My response is no thank you, I will take a full refund as you have item and I question your reason for my non-receipt. I mean does kentfaith really believe that is a rationale and sensible reason/excuse. I would urge caution with this company. The fact it’s a UK website yet products primarily are in China and delivery is clearly questionable means something is amiss in my particular case. I am awaiting a reply confirming full refund.
Steven McCombe
I'm a UK photographer based in London. The first thing you need to know is Kent Faith is based in Hong Kong - so if you order express delivery don't expect something to arrive the next day, even if you pay a fortune for it. It's not entirely clear they are based abroad. My issue isn't the quality of their product. I ordered a 16-stop filter for the solar eclipse over Spain and was informed they had stock. I paid £15 for express delivery with no indication it was coming from Hong Kong. The delivery itself, using FedEx, took a few days. But it took around 4 days for my order to be processed, packed and put into the post, which is atrocious considering the impending eclipse. And what happened? The filter arrived one week after purchase, just after my jet had taken off to Spain. So, the filter went unused. I still got an amazing photo of the eclipse during totality, and didn't need a filter for that. The extended period for processing is what made all the difference. I should have bought it earlier, but for £15 postage I did expect a better service. Fed Ex don't seem to offer any kind of customer service at weekends, nor does Kent Faith. If I could have gone to a distribution centre, or picked it up on route... but sadly I didn't get a chance. Kent Faith did answer my emails so thumbs up for that, but realistically couldn't do anything to help. I think if I'd been given clear knowledge the filter would be travelling from Hong Kong and not a UK centre, and it would arrive after I was leaving, then I probably wouldn't have bought it. But as I have it, I will try some solar photos and see how they go. My tip... £15 express delivery = a week to deliver so order well before you need it!
Austin Storey
Purchased multiple items recently both direct and from online platforms, these included a tripod and solar filter amongst other items, all seem extremely high quality and well made, the tripod was extremely stable with a coastal breeze while I photographed the eclipse. All items arrived within 2 days, if not next day.
Craig Coburn
Liers.Selling fake Chinese 8k cameras,that are not 8k. Type into Google are Chinese unbranded 8k cameras actually 8k and it will tell you it's a scam.this company below contacted me via email,when I told them that the camera is not 8k, they ignore me.trying to look legit while scamming customers.google will tell you it's not possible to buy a real 8k camera for under 300 and the tech is just not in these cameras.and I can tell being a photographer for quite some time, it's certainly not what I thought I was buying and the pictures reflect the are definitely not 8k it's just a standard digital camera extremely light weight like nothing is inside. Don't get scammed like I did.
Typische Antwortzeit unter 7 Tagen. Beantwortet 82 % der negativen Bewertungen.
Kentfaith UK erreicht aktuell 4,4 von 5 Sternen aus 510 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: GB, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Kentfaith UK im Schnitt mit 4,4 von 5 Sternen („Gut“) auf Basis von 510 Bewertungen. 122 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Elektrofachmarkt sind AO (4,9 von 5), Currys (4,0 von 5), B&H Photo-Video (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Kentfaith UK ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Kentfaith UK hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Kentfaith UK: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.