Bewertung
2,6
Durchschnittlich · von 5 Sternen
2,6von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
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0 in den letzten 12 Monaten
Kfz-Leasingservice
Anteil 5-Sterne-Bewertungen
Ihre Stimme
customer
Booked a keddy by europcar with booking.com, paid full insurance online but when came to Faro airport to collect a car they said that I didn't book a car with them but with booking.com. They insisted I pay the insurance to them or I am not covered. It doesn’t make cense does it? I had to pay extra €77 for the insurance. When I read more carefully booking.com terms it said something like this if the car hire company will charge you for anything contact us and we will refund you any money in 4 days. They should change if to when because the car hire company said, as I haven’t paid the insurance to them they will charge me for any damage and I will have to deal with booking.com!!! Also the car was terrible. It had almost 100000 km mileage and was so scratched that I took about 20 pictures just of the biggest ones. I assume they are buying the second hand cars for the ‘cheaper deals’ like keddy. I might cannot afford an expensive car but I am paying my hard earned money for this one. So, please, respect me enough to give me a small but decent one.
Krister Pettersson
KEDDY - ORBIT - EUROPCAR FRAUDSTERS? I search for an economic rental car 14 days from Bianiac, Toulouse. On the Internet I book a manual car at Keddy car rental 14 days, no extras, for a fixed total of 430.37€. Returning the car a final invoice comes from Europcar. It is for 881€ including all extras - more than double the fixed amount. Complaints are bounced between a chain of companies - KEDDY, ORBIT, EUROPCAR - and not attended to. Orbit and Europcar have both received details as below - no comments. DETAILS - 411 TO 881€ INCREASE I get an e-mail confirmation. Not from Keddy but from Orbit Car Hire. And they charge me 17,05€. Arriving Bianiac, Toulouse. No Keddy nor Orbit rental to be seen. Asking at Europcar for Keddy I am informed it is there - at Europcar. I present the Rental Agreement Details on paper. The lady confirms an “economic car”, “manual”. Yes. Is it OK with a Peugeot? Yes. No other changes to my reservation are mentioned. The car given to me is an hybrid, not manual. Returning it after 14 days, they remark there is a colour scratch on the rim of a wheel. Could be, I did not check the wheel rims at picking-up. I get an invoice from Europcar France S.A.S. It has the items Basic Rental 411€, Coverage (Go Zen) 336€, Services Cross Border Fee 32€, Surcharges Environmental Contribution 15€, Other revenues Damage Admin Fee 87€, Total 881€. On top of the 17,05$ first paid. No figure, or combination of figures, correspond to the fixed price of 430,37€. COMPLAINT My complaint is sent to the invoice sender, Europcar France S.A.S. Reference 20799055. They return 14/8 with the message “I've checked your request and noted that you made your reservation via a Tour Operator. They are your main partner for the the full rental process (before, during and after the rental). They will be happy to provide further information. Thank you for your understanding. Best regards, Erjo Europcar Mobility Group Germany“ So - that “Tour Operator” - could it be Orbit Car Hire. I contact them forwarding the above message and write: “EVIDENTLY - Europcar considers you, OrbitCarHire, as a Tour Operator which should handle the case. I kindly ask you to do so immediately. I enclose Reservation details and Invoice (protested) Yours sincerely. ENCLOSURE” The answer from OrbitCarHire: “thank you for your email and my apologies for the late reply! I will get in touch with Europcar, as we will need a copy of the signed rental agreement and final invoice from your reservation as well as an explanation of why all the extras were included in the reservation. As soon as we have more information available regarding this case, I will get back to you with an update. In the meantime, I kindly ask for your patience and understanding.” Kind regards, Nik Bradac. Orbit Car Hire” Now the Reservation Details and the Invoice had already been sent to Orbit Car Hire. The rental agreement was left in the returned car and of course available at the Europcar office in Bianiac, which I informed them. In the Reservation Details are no extras included - hence no need for an explanation on my part - possibly on the part of the Europcar lady at Bianiac. I heard nothing further from Orbit och Europcar. Keddy was nowhere to be heard of, except on the Internet page. THE CASE IS NOT UNIQUE - THE SETUP appears to be one of three organisations using, blaming and hiding each other in order to cheat customers and avoid responsibilities. When the paper company KEDDY gets too stained with frauds, another facade can quickly be arranged. I have seen that there are a number of fraudulent cases in various reviews regarding the experience from Europcar rentals in other places around the globe. Common appears to be that the constellation around Europcar is a doubtful, if not pure criminal fraudulent one. THUS, AVOID RENTING CARS where Keddy, Europcar och Orbit Car Hire appear. Krister Pettersson hkpn@yahoo. +46 762797885
drew davies
the car was booked as keddy but all dealings were with the europcar desk in the carpark. the car was booked for 2330 but a delay meant we arrived at midnight. the staff at faro were great and couldn't have been more helpful. we were upgraded from a small 208 or equivalent to an a-class mercedes free of charge and were not given a hard insurance sell either (i had booked the extra insurance at the time of booking) we were given the keys and off we went. 300 miles of driving later we returned the car with no issues - had the credit card holding removed straight away and as we didn't use the a22 had no toll charges
Albert Jan Post
Gigantische borg, zeer slechte service. Lange wachttijden.Via Rentalcars de auto gehuurd, maar uiteindelijk duurder uit dan een gemiddelde auto hier. Je krijgt ook de auto niet waar je om vraagt
Reiner P.
Mir wurde entgegen meines ausdrücklichen Wunsches das nicht zu wollen eine Fahrzeugvollversicherung mit Assistance Fee und Airport Service Gebühr in den Fahrzeugmietvertrag (in portugiesicher Sprache) eingetragen. Hat mich das dreifache der Mietgebühr gekostet. Also absoluter Betrug. Finger weg von dieser Firma.
Typische Antwortzeit unter 24 Stunden.
Für Keddy liegen bisher 9 öffentliche Bewertungen vor (2,6 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: PT. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Kfz-Leasingservice sind Rentcars (4,3 von 5), EconomyBookings (3,8 von 5), Getaround (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Keddy ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Keddy hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Keddy: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.