Bewertung
2,4
Mangelhaft · von 5 Sternen
Fachgeschäft für Haushaltsgeräteinstantpot.com
2,4von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
15 in den letzten 12 Monaten
Fachgeschäft für Haushaltsgeräte
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Elena
I orderded an instant pot duo crisp 2 days ago ( in NL) with expected delivery for today, after emailing them because the product didn’t arrive, they answer saying that the product is out of stock and they cancelled my order. They arent a serious company.
Tim Divers
I purchased an INSTANT SOLO COFFEE MAKER. Imagine my surprise when I got it and was so excited to use it only to discover they sent me non working junk!When I contacted them about the issue they asked me for a video (which I sent) they then said the video was to long and to send photos of the heating element ( ARE YOU KIDDING ME) like I would know where that is and would be willing to tear it apart to find it. I didn't demand my money back just a working machine and all's I have been doing for a week is emailing back and forth and still no working coffee maker. What a total scam! Don't buy from thes n people unless you have any to loose your money because that's what will happen and they will not stand by their warranty.
Gerda
Instantpot duo gekocht via de site instantpot.es. Alles ging goed tot de betaling aan toe. Ik heb betaald en het is afgeschreven, maar op de site staat dat ik eerst nog moet betalen. Dus klantenservice een bericht gedaan. Nu weer afwachten.
Stiaan Jordaan
I really did not want it to come to this, but after a snotty comment from their social media team telling me to "stop spamming" after I had literally posted TWO comments, followed by them blocking me (mature), I decided to be a little less nice about the situation. It started when a crucial, but tiny, plastic button on the lid cracked and broke off. A basic Google search brought up countless results pointing out that this appears to be a known issue with the model I have... or rather, had. I reached out to Instant Pot to find a solution, only for them to offer me the option of purchasing an entirely new lid for R1,095, plus R200 for courier fees. That's almost half the price of a brand-new machine of the same model. I replied, pointing out that this was a little ridiculous, as customers are essentially left with no real choice. Either pay the inflated replacement cost or sit with an appliance that is completely unusable. To their credit, they did come back with an offer of 20% off the lid (although I would still need to pay the courier fee), which is slightly better. They also offered collection as an option. I replied and asked where they were located, but I have yet to receive a response. At that point, I decided to be a little petty and, at the very least, let people know that replacement parts are incredibly expensive. I posted TWO comments about my dissatisfaction with having to purchase an entirely new lid. Not 20. Not 10. Just TWO. Apparently, that qualifies as "spamming." I responded to their comment with a bit of zest, and they promptly blocked me. Great job for a brand! Let's block an unhappy customer instead of trying to find a solution that both parties can be happy with. I then received a WhatsApp message from someone named Sue, asking whether she could give me a call. I responded and said yes, but decided there is no point as they have already shown their true colors. At this point, it would actually be cheaper to buy a budget machine from a brand like Hisense or Milex (which, by the way, costs less than the Instant Pot replacement lid). At least then, when it breaks, you can simply replace the entire appliance.
George
Bought a faulty InstantPot Duo 7.1L and with all the communications with them, we are being asked to "do a hard restart", which we did... for a few months now! Customer service is a joke, taking weeks to reply even after sending photos and videos of the faulty unit. We currently have a very expensive piece of useless furniture instead of what we bought, and they are totally useless.
Typische Antwortzeit unter 24 Stunden.
Instant Pot erreicht aktuell 2,4 von 5 Sternen aus 97 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Jack London Drive, 95409 Santa Rosa, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Instant Pot im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 97 Bewertungen. 15 davon stammen aus den letzten 12 Monaten.
Instant Pot hat seinen Sitz in Jack London Drive, 95409 Santa Rosa, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Fachgeschäft für Haushaltsgeräte sind AO (4,9 von 5), Currys (4,0 von 5), Cdiscount (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Instant Pot ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Instant Pot hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Instant Pot: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.