Bewertung
2,2
Mangelhaft · von 5 Sternen
Hertz Ireland Erfahrungen
2,2von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
295
68 in den letzten 12 Monaten
Mietwagenanbieter
14%
Anteil 5-Sterne-Bewertungen
Bewertungen (295)
68 in 12 MonatenIhre Stimme
Erfahrung zu Hertz Ireland schreiben
jørgen pedersen
Verifizierte Bewertung
Billeje hertz dubling alt fungerede
Vi lejede bil hos hertz afhentning i dublin lufthavn. Alt fungerede perfekt, en tur med shutlebus,hurtig sagsbehandling, et enkelt spørgsmål om vi ville have ekstraforsikring, jeg sagde nej, det accepterede de unden problemer, hurtig udlevering, nyere lækker bil at fungerede. Hurtig behandling ved aflevering, ingen problemer,ingen ekstra regninger, venlig og hjælpsom behandling, shutllebussen var så venlig og køre os til lufthavnshotellet, atlt i alt glimrende behandling.
0
f Kealy
Verifizierte Bewertung
Ref L6070646043
Ref L6070646043 I want to register my disappointment at my recent hertz experience at Dublin airport. I booked with hertz presuming that I would pick up from the airport- terminal 1 or 2.l (this was stated in the confirmation email) Instead I was experienced the uncomfortable and protracted journey off to a field opposite the airport. I “upgraded” the rental and was assured that I could return the car to the departure terminal. I have just done so, parking in one of the hertz designated spots. When I returned the key I was informed that I was supposed to return the car to terminal 2 (not 1)and would incur a charge of 35 euro. I was asked several times was I a “gold” member - like this matters. I do not intend to pay this charge and will dispute it with my card provider. I’ve always rented a hertz car, but this has been a shoddy experience and will look elsewhere next time.
0
Ángel Catalá Sempere
Verifizierte Bewertung
I rented the car in Spain for 4 weeks. Damage charge without prof
I rented the car in Spain for 4 weeks. I got chaarged for damage. Without explanation, no pictures nothing. The European law says that it is not legal to do that. For some reason they don't need to comply with that. No customer service phone number. Only by email. They already charged me and billed me. How is that legal? I have videos and pictures that the cars was fine so I can't understand how they did all that without revising my videos first. I feel terryble after my hols. I did everything they asked me and paid. Why?
0
Debra Wade
Verifizierte Bewertung
I am writing to make a formal complaint…
I am writing to make a formal complaint about my recent experience with an employee at Hertz Dublin. Unfortunately, what should have been a positive experience in Ireland was overshadowed by what I felt was an extremely rushed, intimidating, and misleading return process. When we returned our rental car and parked it in the designated lot, an employee named Jimmy immediately approached us and insisted that we get out of the vehicle and begin the inspection. Everything happened so quickly that we had very little opportunity to properly assess the vehicle ourselves or understand what was happening. During the inspection, Jimmy accused us of causing a minor scratch to the front-left hubcap. We immediately told him that we had not caused the damage and that we wanted some time to review the vehicle and consider the matter. Despite this, he rushed us through the process and asked us to sign a form acknowledging the damage. What concerns me most is that Jimmy then told us not to worry because the €395 charge was merely a hold and that we would ultimately only be charged approximately €40–€50. We relied on that explanation. He then immediately arranged a taxi for us and effectively moved us out of the rental area before we had a reasonable opportunity to question the charge or properly understand what we were signing. I found the entire interaction extremely confusing and upsetting. Jimmy spoke so quickly that I could barely understand what he was saying, yet we were pressured to sign paperwork concerning a charge that we disputed. At no point did I feel that we were given a fair opportunity to inspect the alleged damage, understand our rights, or contest the claim. This experience left me feeling as though I had been taken advantage of rather than treated as a valued paying customer. I have since seen numerous negative reviews describing similar experiences with Hertz in Ireland, which makes this situation even more concerning. I expect Hertz to take this complaint seriously and investigate the conduct of the employee involved. I would also like a full explanation of the €395 charge, including why we were told it was only a temporary hold and that the final charge would be approximately €40–€50. Please provide me with a detailed response explaining what happened, the basis for the damage claim, and how Hertz intends to resolve this matter. I have always believed that a reputable international company should treat its customers fairly and transparently. Unfortunately, that was not our experience at Hertz Dublin, and the incident significantly affected what should have been a wonderful trip to Ireland.
0
Andrew Murray
Verifizierte Bewertung
Hidden fees not communicated
Hidden fees not communicated and not explained, hidden in small print. Charged an extra 26 euro per day which wasn't communicated in any form to us. Phoned back and had response of basically "tough that's what we do". Will not be using them again. Was already 2-3 times more expensive than hiring in UK or mainland Europe.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 25 % der negativen Bewertungen.
Alternativen zu Hertz Ireland
Mietwagenanbieter-Ranking →Häufige Fragen zu Hertz Ireland
Ist Hertz Ireland seriös?
Hertz Ireland erreicht aktuell 2,2 von 5 Sternen aus 295 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Ferrybank, Y35C851, IE) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Hertz Ireland?
Kundinnen und Kunden bewerten Hertz Ireland im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 295 Bewertungen. 68 davon stammen aus den letzten 12 Monaten.
Wo hat Hertz Ireland seinen Sitz?
Hertz Ireland hat seinen Sitz in Ferrybank, Y35C851, IE. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Hertz Ireland gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Hertz Ireland beansprucht?
Nein. Das Profil von Hertz Ireland ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Hertz Ireland hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Hertz Ireland auf Bewertungen?
Hertz Ireland: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Hertz Ireland negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.