Bewertung
2,2
Mangelhaft · von 5 Sternen
2,2von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
Stimmen
10 in den letzten 12 Monaten
Gitarrengeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Mj
I purchased an item for around $1000 a month ago and still don't have it, and I just made my first payment on something I don't have. Gibson does NOT reply to emails ( I left dozens). The lazy customer service guy keeps saying "tomorrow", but "tomorrow" never comes. I will NEVER purchase from Gibson again. I'll stick with Sweetwater.
Adam
So I know this is not the fault of Gi son but they used this delivery service which is know to be poor so they are also in part to blame. So I ordered an Epiphone IBGC 1942 banner J-45 on the website to the UK. All good when ordered and shipped out quickly. How ever they made the mistake of Using FedEx who have terrible reviews. Guitar was supposed to be delivered this morning as per their email how ever when I checked the tracker this morning the guitar is actually currently in the Netherlands and not even in the UK. I can’t actually leave a review of the guitar as i dont have it and dont even know when i will get it. FedEx have been no help and said they dont know when they will actually deliver it to me. So Gibson have £1100 of my money but i dont know when/if I will even receive the guitar.
Scott Cartwright
Bought a guitar from the Gibson website. Was supposed to be a surprise birthday present from my wife. FedEx messaged us to say we owed import duty taxes, in addition to the sale price. This was incorrect, as we paid VAT within the sale price, and it was for Gibson to pay the import duties, but somehow they messed up the paperwork and FedEx were contacting us for an extra £129! The guitar was in holding because the payment was not received. The birthday surprise was totally ruined and at the time of writing, the guitar has still not been received. Various messages have been sent to Gibson, all of which have been ignored! Appalling customer service from one of the world’s supposed world leading guitar maufacturers. Buy from Fender instead, Gibson sucks!
James Smith
Gibson Les Paul First off I am the proud owner of several Gibson Les Pauls and all are of very high quality, looks feel and sound ( new and used). I recently took delivery of the new limited edition NG Les Paul. I was so excited to be able to get one as I thought it be a great way to mark actually being at Live 25 which was amazing experience. This instruments is rather cool however this has to be the worst build quality I have ever seen on a Gibson. The frets are terrible every one is scratchy and feels very rough. The tooling marks on the binding and fretboard are so disappointing. The frets board was very dry. Looks like Gibson have been struggling to keep up with demand and as result the quality in my guitar is not up to the usual standard which in turn has took the usual thrill of opening the case of your Gibson away.
Raul Garcia Cojo
Soy usuario de Gibson les he comprado cuatro guitarras en mi vida.Hago un pedido de unas sudaderas lo manda Fedex la dirección está mal me pongo en contacto con fedex son incapaces de añadir una letra, con Gibson no hace nada mi sorpresa me mandan una factura de teléfono de 35 euros atención al cliente de Fedex. A Gibson no le importa Nada
Typische Antwortzeit unter 24 Stunden.
Gibson erreicht aktuell 2,2 von 5 Sternen aus 70 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Gibson im Schnitt mit 2,2 von 5 Sternen („Mangelhaft“) auf Basis von 70 Bewertungen. 10 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Gitarrengeschäft sind Woodbrass (4,2 von 5), Strings Direct (4,7 von 5), MUSIC STORE professional (4,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Gibson ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Gibson hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Gibson: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.