Bewertung
4,1
Gut · von 5 Sternen
Geschäft für Heimtierbedarfgentlepawsupplies.com
4,1von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
205 in den letzten 12 Monaten
Geschäft für Heimtierbedarf
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Bridget
I’ve been using this collar for about a week and I’ve definitely noticed a difference in my cat. She seems calmer overall and less anxious especially when there are changes around the house. I also really like that the collar is lightweight and has a breakaway design so I feel comfortable leaving it on her. So far, I’m really happy with it!
Kimberley
I would like to start off by saying that I never write a bad review until I’ve had the opportunity to discuss the issue with the company. We read the instructions and put the collar on our two cats as instructed. and although it says to just watch them for 10 minutes, we watch them one whole day. We made sure that they were put on correctly. Our cats do not have any issues wearing collars so that wasn’t a problem and we checked constantly to make sure there was no issues or reactions. Unfortunately, we were not checking under their chins underneath the collars as we thought looking at the back thinking that was good enough. On the fifth day one of my cats was lying on top of me and I happen to see a little spot under the collar. I moved it and was horrified at what I found. All of my cats fur was gone underneath the collar and his neck was burnt and blistered and raw my heart was broken. I immediately removed the collar to care to my cats wounds. I was very disappointed when I wrote to the company to explain to them what had happened in order for them to be informed that there was definitely an issue with the collar. I hadn’t read anywhere of this potential reaction and thought they would firstly want to know this so they can let people know to watch out for it. I also wanted as promised the hundred percent back refund. Their response was very disappointing. Firstly, there was no care or concern about my Cat and why this had happened secondly, I was informed that you only get a refund on unused product. How can this possibly make sense? How can somebody not use a product and get a 100% refund? You have to try it and this was only after five days. I was very upset to say the least plus they wanted me to return any unused products. They weren’t concerned about the cost involved for the care or treatment of my severely injured cat.They were more interested in getting their collar back so they could I guess resell them it seems this company is all about the money. After several emails they agreed to refund the used product but have requested I return it. So I have to take the time and money to return used merchandise for what reason - are they going to repackage this and sell it - ew. I sent pics of my cats injuries so they know I didn’t make it up. When I did not get the response that I should have and expected to get by a reputable company I posted my concern on their social media. Well guess what all of a sudden I can no longer see it or access it. I thought maybe this was a rare occurrence but now I’m wondering if they filter any negative comments from their social media and block them from reposting. I mean things can happen - but why don’t you want people to know there is a potential of a reaction and to watch out for it for more than 10 minutes. I’m so very sad that my poor furbaby is suffering and that a company that is supposed to be about caring for animals is so callous and just cares about $
MICHELLE MORGAN
OMG!!! These collars are amazing. They stopped my cats from peeing up the walls inside every day.
Danielle Mae
I can’t recommend due to several transparency and customer service concerns. I purchased the calming collar hoping it might help with tension between my cats. The company disclosed feline facial pheromones, maternal appeasing pheromones, and valerian, but said the complete inactive ingredient list (98%) was proprietary. I then asked very simple 'yes/no' questions about whether the collar contains added fragrance, other botanicals, alcohol/solvents, CBD/hemp, pesticides, or phthalates/plasticizers. I wasn’t asking for their proprietary formula - just whether those categories of ingredients were present. I followed up more than once and never received an answer. I also asked on a Facebook ad, and that comment was deleted. I also could not find clear information on where the product is actually manufactured or who the manufacturer is, which added to my concerns about transparency. Their subscription policy says you can cancel “at any time,” but my account would not allow me to cancel because it required two payments first. After I emailed about this, they did cancel the subscription, which I appreciated, but I only received the automated cancellation confirmation and no actual, genuine response to my concerns at all. I’d also encourage customers to carefully read the advertised 30-day money-back guarantee. Their ads say to put the collar on your cat and give it 30 days. If not satisfied, request your money back. However, their general refund policy says products must be returned in original condition. So NO, you will not get your money back for the collars you actually have to open to try. Very scammy marketing. For a product meant to stay on a cat continuously, ingredient transparency and responsive customer service matter to me. Super disappointing.
Thomas Emslie
Definitely a noticeable improvement in our older cat’s temperament whilst we reintroduce her to our 1 y.o. She seems a lot more relaxed, purring often and, although not exactly best buds, the relationship between the two is a lot less fraught and there are signs of improving.
Typische Antwortzeit unter 7 Tagen. Beantwortet 96 % der negativen Bewertungen.
Gentle Paws Supplies erreicht aktuell 4,1 von 5 Sternen aus 237 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: Unternehmenssitz: CA, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Gentle Paws Supplies im Schnitt mit 4,1 von 5 Sternen („Gut“) auf Basis von 237 Bewertungen. 205 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Geschäft für Heimtierbedarf sind Pet Supermarket (3,4 von 5), VioVet (4,4 von 5), Arcaplanet (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Gentle Paws Supplies ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Gentle Paws Supplies hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Gentle Paws Supplies: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.