Bewertung
1,4
Schlecht · von 5 Sternen
1,4von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
36 in den letzten 12 Monaten
Reisebüro
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Fawa Flam
Flyadeal usually offers very competitive prices and a good range of flight times, which is why I’ve used them several times. However, since around mid-2026, I’ve noticed a significant increase in flight delays, rescheduling, and cancellations. While occasional disruptions are understandable with any airline, the frequency has become concerning. Unfortunately, this has made flyadeal much less reliable, especially when you have connecting flights, important appointments, or other plans that depend on arriving on time. I hope the airline addresses these operational issues, because the pricing and schedule options are genuinely good. But for now, I would think twice before booking if reliability is important for your trip.
Taha
Disaster across the board. Stupid policies and bad customer service. Issues with bags, online checkin etc
GLOBALRXBUSINESS LTD
I booked my tickets in July 2026 from the UK to travel from Jeddah to Riyadh with a return ticket in August 2026, but they changed my flight from Jeddah to Riyadh. As the new time is not suitable, I requested my refund. After that, I tried to call them; they kept me waiting for 10 minutes and disconnected the call, which happened 2 times. I am very disappointed with their unprofessional service. I would not suggest anyone book via them anymore.
Imran
My experience with flyadeal was extremely disappointing from start to finish. I was charged 30 SAR per passenger simply to have boarding passes issued at the airport because I was unable to check in online. Despite explaining the circumstances, there was no flexibility, no willingness to assist, and no consideration given to customer service. It felt like the focus was solely on collecting another fee rather than helping passengers. What made the experience even worse was the airline’s response after I raised a complaint. Rather than acknowledging my concerns or showing any empathy, I received what appeared to be a generic reply repeating the policy. My feedback was simply dismissed. I understand that flyadeal is a low-cost airline, but being a budget carrier should not mean providing poor customer service. Courtesy, common sense, and a willingness to help customers cost nothing. After this experience, I will not be flying with flyadeal again, and I certainly wouldn’t recommend them to anyone. There are many airlines offering better customer service and a more customer-focused approach. Saving a few riyals is not worth the frustration and disappointment.
Nishaf P S
I have been a Flyadeal membership subscriber for the past year and was generally satisfied with the program. During the first year, I paid the monthly subscription fee and typically only around SAR 50 extra per trip for my included round-trip flights. However, after the subscription was automatically renewed for another year, I noticed a drastic increase in the additional amount required to book flights under the same membership. The cost difference is substantial compared to what I experienced during the first year, making the subscription far less valuable than originally expected. I believe Flyadeal should provide greater transparency regarding renewal terms, pricing changes, and the actual benefits subscribers can expect after renewal. Existing members should not be surprised by such significant changes in booking costs. I hope Flyadeal reviews this issue and offers a clear explanation to affected customers.
Typische Antwortzeit unter 24 Stunden.
flyadeal erreicht aktuell 1,4 von 5 Sternen aus 64 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten flyadeal im Schnitt mit 1,4 von 5 Sternen („Schlecht“) auf Basis von 64 Bewertungen. 36 davon stammen aus den letzten 12 Monaten.
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Air Cairo (1,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von flyadeal ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann flyadeal hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
flyadeal: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.