Bewertung
2,3
Mangelhaft · von 5 Sternen
Bekleidungsgeschäfteu.swims.com
SWIMS Erfahrungen
2,3von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
62
17 in den letzten 12 Monaten
Bekleidungsgeschäft
19%
Anteil 5-Sterne-Bewertungen
Bewertungen (62)
17 in 12 MonatenIhre Stimme
Erfahrung zu SWIMS schreiben
Esat Egesoy
Verifizierte Bewertung
Now that the correct pair of UK 8.5…
Now that the correct pair of UK 8.5 Woven Drive Black shoes has safely arrived at our UK address, I wanted to take a moment to express my sincere appreciation for everything you have done throughout this unusual process. While the order unfortunately involved several unexpected errors, what truly stood out was the way you handled every stage of the situation. From the very beginning, you took personal ownership of the issue, communicated openly and promptly, and remained committed to finding the right solution until everything was resolved. In today’s business world, mistakes can happen. What distinguishes an exceptional company is how those mistakes are managed. Your professionalism, attention to detail, patience, and genuine commitment to customer satisfaction transformed what could have been a very disappointing experience into one that ultimately reinforced my confidence in SWIMS. It is rare to come across someone who demonstrates such a high level of care, accountability, and dedication. Your thoughtful and meticulous management of every step of this process deserves recognition, and I hope your colleagues and management are aware of the excellent impression you leave on your customers. Please accept my heartfelt thanks for your outstanding support. It has been a pleasure dealing with you, and I look forward to purchasing from SWIMS again in the future.
0
Panos Kammenos
Verifizierte Bewertung
Outstanding Customer Service – A Benchmark for Excellence
It is rare these days to encounter customer service of such an exceptional standard. My experience with the SWIMS Customer Service team has been nothing short of outstanding. From my very first inquiry, every response was incredibly prompt, thoughtful, and genuinely customer-focused. What impressed me most was not only the remarkable response time, but also the team's sincere willingness to explore every possible solution to my request. They consistently went far beyond what could reasonably be expected, demonstrating flexibility, creativity, and a genuine desire to help rather than simply following a standard procedure. Throughout our correspondence, I was treated with professionalism, courtesy, patience, and respect. Every interaction made me feel like a valued customer rather than just another order number. This level of personal attention is increasingly rare and deserves special recognition. SWIMS has clearly built a customer service culture centered on ownership, empathy, and excellence. Their team sets a benchmark that many companies should aspire to emulate. Dealing with them has been an absolute pleasure from start to finish. My sincere thanks to Oliver, Anniken, and the entire SWIMS Customer Service team for their dedication and outstanding support. You have not only reinforced my confidence in the SWIMS brand but also earned my loyalty as a customer. Highly recommended.
0
peter
Verifizierte Bewertung
Immaculate service
Their service is immaculate: quick response, immediately solving any issues, all this in a very friendly manner. This is how it is done.
0
Ben
Verifizierte Bewertung
The loafers are very comfortable and…
The loafers are very comfortable and shipping was very swift. Their customer service is top notch.
0
Andy
Verifizierte Bewertung
These people are the worst
These people are the worst! Their products are of extremely low quality but they charge a hefty premium price, for some currently unknown reason. The Swims galoshes seem nice in theory but the fitting is poor due to stiff rubber and the interior will break by just touching it. Seriously. They seem very reluctant to keep the customer happy. I mean, if a customer buys your rubber crap, that means the customer is already on board, and ideally you would want to keep that customer. Right? Remember, happy returning customers are what keeps the business going, not by being cheap and not replacing bad fitting or poor quality products. Look at Arcteryx or another norwegian brand, Norrøna, they know. Avoid Swims!
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 29 % der negativen Bewertungen.
Alternativen zu SWIMS
Bekleidungsgeschäft-Ranking →Häufige Fragen zu SWIMS
Ist SWIMS seriös?
SWIMS erreicht aktuell 2,3 von 5 Sternen aus 62 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Prinsens gate 25, 0157 Oslo, NO) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden SWIMS?
Kundinnen und Kunden bewerten SWIMS im Schnitt mit 2,3 von 5 Sternen („Mangelhaft“) auf Basis von 62 Bewertungen. 17 davon stammen aus den letzten 12 Monaten.
Wo hat SWIMS seinen Sitz?
SWIMS hat seinen Sitz in Prinsens gate 25, 0157 Oslo, NO. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu SWIMS gibt es?
Die bestbewerteten Anbieter in der Branche Bekleidungsgeschäft sind TeePublic (4,7 von 5), LightInTheBox (1,4 von 5), QVC UK (4,0 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von SWIMS beansprucht?
Nein. Das Profil von SWIMS ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SWIMS hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet SWIMS auf Bewertungen?
SWIMS: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann SWIMS negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.