Bewertung
2,7
Durchschnittlich · von 5 Sternen
Reiseveranstalteretihadholidays.com
Etihadholidays Erfahrungen
2,7von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
89
34 in den letzten 12 Monaten
Reiseveranstalter
35%
Anteil 5-Sterne-Bewertungen
Bewertungen (89)
34 in 12 MonatenIhre Stimme
Erfahrung zu Etihadholidays schreiben
Nayna Limani
Verifizierte Bewertung
Just returned from a holiday booked…
Just returned from a holiday booked with them. They were fantastic throughout. Excellent communication, organised well. Everything was brilliant. Lovely holiday. Will recommend booking with them. Easy booking process.
0
Wayne Dixon
Verifizierte Bewertung
Still no refund won't be able to go…
Still no refund won't be able to go away now as refund has taken too long. Put more staff in the refund department.Edit at 6 weeks now and still no refund . Edit. Now at 15 weeks and still no refund.
0
Zoe Clarkson
Verifizierte Bewertung
I’m pleased to say that our experience was the complete opposite and we genuinely couldn’t have been happier with the service
We recently booked our family holiday to Abu Dhabi through Etihad Holidays, staying at the Rixos Premium Saadiyat Island Resort, and I wanted to share our experience. I’ll admit that before travelling, I was a little worried after reading some very poor reviews about Etihad Holidays online. However, I’m pleased to say that our experience was the complete opposite and we genuinely couldn’t have been happier with the service we received. Everything went exactly as it should. There were no issues whatsoever with our flights, airport transfers or hotel reservation, and the whole trip was seamless from start to finish. A special mention has to go to Mohammed, our in-resort Etihad Holidays representative, who was absolutely fantastic. Our package included access passes, and Mohammed made sure everything was sorted for us without any hassle. He also helped arrange our access passes for Ferrari World and Warner Bros. World, which made things incredibly easy and allowed us to simply enjoy our holiday. The Rixos Premium Saadiyat was fantastic, and knowing that everything had been organised properly by Etihad Holidays made the whole experience even more enjoyable. Having initially been concerned by some of the reviews we had read, I felt it was only fair to share our own experience. From booking through to arriving in Abu Dhabi and receiving support while at the resort, everything went smoothly. We were extremely happy with our experience dealing with Etihad Holidays and would have absolutely no hesitation in booking through them again. Thank you to the team, and especially Mohammed, for helping make our Abu Dhabi holiday such a memorable one.
0
Alicia Powers
Verifizierte Bewertung
We got there in the end
I am just posting this to provide a little reassurance to someone who may have made a booking with this company and have read all the bad reviews which caused me a lot of pre-holiday anxiety. I was fortunate enough to have completed my holiday to Abu Dhabi before all the recent conflict. I was initially very concerned about my booking after realising that I didn’t book my package holiday with Etihad but with ‘Etihad holidays’ who are ‘Capital Holidays’. We paid the initial payment and then we did not have access to any flight details until full payment had been made. We had to request the payment link to make the balancing payment. I was concerned after reading some reviews so wanted to take control to ensure everything was as it should be. Travelling with kids I wanted to make sure we had seats allocated so I had to call them to confirm we wanted our flights ‘ticketed’, ie no amendments could be made beyond this point. Before I managed to buy the reserved seats on the Etihad app I had to get back in touch with them again to ask them to change the contact details on the booking to my email rather than theirs as it required a security code. Once this was done everything ran smoothly. I also contacted the hotel directly to confirm they had our booking details. Once in Abu Dhabi we had a driver meet us and take us to the hotel and return us to the airport at the end of our trip. All the back and forth was a bit unnecessarily faffy but the customer service team on the phone were actually very helpful. Advice: - Call them if you have any queries, don’t wait for an email response, there is a number for capital holidays on the footer of the booking confirmation. (Be wise and choose the call option that is most likely to be answered not the obvious one) - contact the hotel directly to confirm your booking for peace of mind - use the Etihad app to confirm your flights and seating once your flights have been ‘ticketed’. - If you haven’t booked your trip with them yet and if it gives you peace of mind, consider spending the extra money and book with a travel company you are familiar with.
0
Tom Richardson
Verifizierte Bewertung
Shocking experience
Shocking experience! Booked holiday to Abu Dhabi well before everything kicked off. We only got notification 2 weeks before we were supposed to be travelling and then told a full refund would be issued. After numerous phone calls to see when the refund was arriving only to be told we have to wait. Each persona I spoke to couldn't care less. It took 6 weeks to get the £6000 back. I would never ever use this company again when the Tim comes we can travel to the UAE again - shocking!!! Stay well away
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
US
Alternativen zu Etihadholidays
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Ist Etihadholidays seriös?
Etihadholidays erreicht aktuell 2,7 von 5 Sternen aus 89 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: US. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Etihadholidays?
Kundinnen und Kunden bewerten Etihadholidays im Schnitt mit 2,7 von 5 Sternen („Durchschnittlich“) auf Basis von 89 Bewertungen. 34 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu Etihadholidays gibt es?
Die bestbewerteten Anbieter in der Branche Reiseveranstalter sind Jet2holidays (4,2 von 5), Trip (4,0 von 5), Civitatis (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Etihadholidays beansprucht?
Nein. Das Profil von Etihadholidays ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Etihadholidays hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Etihadholidays auf Bewertungen?
Etihadholidays: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Etihadholidays negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.