Bewertung
3,2
Durchschnittlich · von 5 Sternen
Drive mate Erfahrungen
3,2von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
463
109 in den letzten 12 Monaten
Mietwagenanbieter
58%
Anteil 5-Sterne-Bewertungen
Bewertungen (463)
109 in 12 MonatenIhre Stimme
Erfahrung zu Drive mate schreiben
Kate Field
Verifizierte Bewertung
I had a mistake in a booking and was…
I had a mistake in a booking and was trying to get to pick my dog up and running back and forth for work using a car share. Melvin and Trixie helped sort my return of the car with no hassle and absolutely the best care for me and my time. It was so nice actually talking to people who were not AI bots and it really made the whole experience so easy. Thanks so much to the support team!!
0
Kostakis Tomas
Verifizierte Bewertung
Worst experience they are demanding a…
Worst experience they are demanding a device I haven’t had since I got redo of the car over two years ago and related to response to it it’s over two weeks for a response
0
sabian purnama
Verifizierte Bewertung
Great car sharing platform
Great car sharing platform, easy to use application, and helpful customer service. Thanks to Kate who help me with my issue regarding the invoice.
0
Manon R-F
Verifizierte Bewertung
Emmanuel made my day
Emmanuel made my day. He helped me so much with my booking. And took the time to explain everything to me. Thanks a lot for your help!!
0
Jessica Lvk
Verifizierte Bewertung
If I could give this zero stars
If I could give this zero stars, I would. The customer service is offshore and extremely poor. The fees are outrageous. Even if you replace the fuel you use, they will still try to charge you extra for fuel costs. Most of the vehicle owners seem to have old, poorly maintained cars parked on the roadside, just waiting to be run into the ground so they can make a quick buck. First experience: The owner lived over an hour away, and the car wouldn't unlock because the battery wasn't connected. Apparently, it hadn't been booked for a while. Cancelled. Second experience: The car was not returned on time, and neither the owner nor DriveMate did anything to assist. I had to find alternative transport at extremely short notice. Cancelled. Third experience: The car was in a disgusting condition, but I had no other choice. They then tried to charge me extra for fuel that I didn't use. Fourth experience (yes, I went back a fourth time): I picked up the car and, by the time I got home, only 1.5 km away, the engine warning lights came on and one of the headlights stopped working. They wanted me to stay with the car in the freezing cold where it was parked, with no streetlights nearby. Cancelled. Fifth and final experience: I picked up the car and followed all the instructions. My booking stated that I had 500 km included. The car contained rubbish and smelled bad, so I cleaned it before using it. I also added fuel and returned it early. Despite this, I later received an email claiming the car required a heavy cleaning fee and had been returned with low fuel. The host's photos showed the fuel level at three-quarters of a tank when I picked up the vehicle and still at three-quarters of a tank when I returned it. They also provided a cleaning receipt for $150, yet DriveMate is now attempting to charge me an additional $100. Why? For context, I picked up the car with a three-quarter tank of fuel, drove approximately 100 km, added $20 worth of fuel, and returned it with the fuel gauge still showing three-quarters full. Now DriveMate is trying to charge me $250 for this. Honestly, this app is simply not worth the hassle. Based on my experiences, it seems that some hosts make easy money by listing poorly maintained vehicles and passing the problems and costs on to customers. I would strongly recommend looking elsewhere for a rental vehicle.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 35 % der negativen Bewertungen.
Alternativen zu Drive mate
Mietwagenanbieter-Ranking →Häufige Fragen zu Drive mate
Ist Drive mate seriös?
Drive mate erreicht aktuell 3,2 von 5 Sternen aus 463 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (139 Collins Street, 3000 Melbourne, AU) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Drive mate?
Kundinnen und Kunden bewerten Drive mate im Schnitt mit 3,2 von 5 Sternen („Durchschnittlich“) auf Basis von 463 Bewertungen. 109 davon stammen aus den letzten 12 Monaten.
Wo hat Drive mate seinen Sitz?
Drive mate hat seinen Sitz in 139 Collins Street, 3000 Melbourne, AU. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Drive mate gibt es?
Die bestbewerteten Anbieter in der Branche Mietwagenanbieter sind eDreams (4,4 von 5), Opodo (4,2 von 5), Discovercars (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Drive mate beansprucht?
Nein. Das Profil von Drive mate ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Drive mate hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Drive mate auf Bewertungen?
Drive mate: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Drive mate negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.