Desio color contact lenses Erfahrungen 2026: 3,8 von 5 (100 Bewertungen)

Bewertung

3,8

Gut · von 5 Sternen

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100

45 in den letzten 12 Monaten

Kontaktlinsenanbieter

60%

Anteil 5-Sterne-Bewertungen

Bewertungen (100)

45 in 12 Monaten

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Erfahrung zu Desio color contact lenses schreiben

Apeksha Harchandani

IT · 27. August 2026

Verifizierte Bewertung

The lenses are amazing.

The lenses were delivered really quick. I ordered in three shades, all of them prescription lenses and all three shades are really beautiful. I wore them for about 12 hours and they were so comfortable on the eyes, did not make my eyes dehydrated. Highly recommend it. Plus their customer service is excellent.

0

27. August 2026

Shei Smth

IT · 24. August 2026

Verifizierte Bewertung

Contact lens ill-fitting

Contact lens ill-fitting. Looks very unrealistic, constant issues with how they feel.. then they ripped after one month.. they were supposed to be quarterly. I’ve had other color contact brands like air optix colors that lasted way longer and looked real.

0

24. August 2026

Desio color contact lenses

Antwort des Unternehmens · 24. August 2026

We’re really sorry to hear about your experience. We can see that you previously contacted our Customer Service team regarding a different matter, but unfortunately we were never made aware of any issues with the fit, comfort or durability of these lenses. Had we known, we would have been more than happy to look into this with you straight away. Our quarterly lenses are designed for use for up to three months when properly fitted, handled and cared for, but comfort and fit can vary significantly from person to person. A lens that feels uncomfortable or does not fit correctly should not continue to be worn. We absolutely don’t want you to feel that this experience has simply been dismissed. Please contact our Customer Service team with your order details and, if possible, the product/lot information so we can properly investigate what happened and see how we can help. Our team is always available for exactly this kind of issue, and we genuinely wish we’d had the opportunity to assist you before you were left feeling so disappointed.

Salvo “albatros”

IT · 18. August 2026

Verifizierte Bewertung

lush e charming green

salve, ho esperienze negative, ho provato sia le charming green che le lush green, non riesco ad arrivare neanche alla seconda settimana perche' si appannano, si muovono nell'occhio e danno una sensazione di corpo estraneo nell'occhio, quindi da buttare, inutile mettere lacrime artificiali.

0

18. August 2026

Lisa

IT · 10. August 2026

Verifizierte Bewertung

A premium brand that no longer feels premium

I’ve been a Desio customer for many years, which is exactly why I’m writing this review. I remember when Desio felt like a brand that was genuinely ahead of the market. Unfortunately, that is no longer how I feel about the brand today. At the end of last year, customers were told to look forward to something new in 2026. It is now almost September and there is still no new collection, no new shades and not even a meaningful indication of what is actually coming. At some point, this becomes more than just waiting for a new product. It makes you wonder whether there is actually any real development happening behind the scenes. Meanwhile, we continue to see the same established colours, products and content being promoted again and again while the rest of the market has moved forward. And honestly, that is incredibly disappointing for a brand that once felt so innovative. I also have to talk about the actual lenses, because my experience with the quality and comfort has changed over the years. I have personally had Desio lenses break repeatedly, but that is not the only issue. I have also experienced lenses that were extremely uncomfortable to wear, causing burning, redness, pressure and irritation, and that heavy, tired-eye feeling where you just want to take them out as soon as possible. So when customers raise concerns that the quality or comfort no longer feels the same and the response is simply that nothing has changed because the same strict quality procedures are still being followed, that doesn’t really address the customer experience. Maybe the internal process hasn’t changed, but my experience as a customer clearly has. A premium lens should not only look good; it should also be comfortable to wear. And then there is the price. The Buy 2 Get 2 Free promotions seem to have disappeared, while the free-shipping threshold has increased from €89 to €199. At the same time, prices are still positioned at the premium end of the market. I can accept paying more for a genuinely premium product, but then the quality, comfort, design and overall customer experience need to justify that price. When I have personally experienced lenses breaking or being uncomfortable to wear, it becomes increasingly difficult to understand what exactly I am paying the premium for. I have also compared Desio lenses with other brands several times, and there are now so many companies offering more modern, dimensional and interesting designs, often for less money. Some have also given me a better experience in terms of comfort and quality. And when Desio continues to emphasise “natural-looking” lenses, I honestly have to question that too, because personally I find many of the current designs anything but natural-looking. And then there is the marketing, which I honestly find one of the most disappointing parts. Desio has such a strong history and such a recognisable brand, yet the marketing increasingly feels like it belongs to another era. Just look at Instagram: the way the platform is used, the content, the graphics, the way products are presented and the lack of experimentation with creators, collaborations, new formats or community involvement. It often feels like the brand is still using a marketing playbook from 10 or 15 years ago. Meanwhile, other brands are creating excitement around their products, working with creators, involving their communities and actually asking customers what they want. They are giving people a reason to look forward to the next launch. With Desio, I increasingly feel like the existing brand is simply being maintained rather than actively developed. That is what I find most frustrating. It is not just the lack of one new collection. It is the feeling that the products, the marketing and the overall brand strategy have stopped moving forward. I’m still a customer because I’ve been buying Desio for so many years and I have supported the brand for a long time. But loyalty cannot be the only reason someone continues buying from a premium brand. At some point, the brand itself has to give customers a reason to stay. Desio used to be a brand that others looked to for inspiration. I would genuinely like to see that Desio again. But right now, I honestly feel like the market has moved forward while Desio is still looking backwards.

0

10. August 2026

Desio color contact lenses

Antwort des Unternehmens · 10. August 2026

Thank you Lisa for taking the time to write such a detailed review, and especially for being a Desio customer for so many years. We won’t give you a generic “thank you for your feedback” response, because loyalty should never be the only reason to stay with a brand. A brand has to keep earning it. We understand why the lack of a major launch so far in 2026 may have created the impression that development has stopped. It hasn’t. We are currently preparing the launch of multifocal lenses, one of the products most consistently requested by our customers, while also actively developing new colours. There is also an important part of this process that is not always visible from the outside. Contact lenses are medical devices, and every Desio product must meet strict regulatory and quality requirements. Desio lenses are FDA 510(k) cleared, CE marked and manufactured under EN ISO 9001:2015 and EN ISO 13485:2016 standards, alongside Ministry of Health and local-country approvals. Developing and bringing a new lens or colour to market therefore involves testing, documentation, regulatory procedures and approvals that take time. We are not saying this to criticise brands that may operate differently, but simply to explain why, for us, launching something new cannot be only about creating a new shade and putting it online. When the product sits directly on someone’s eye, safety and compliance have to come before speed. (support.desiolens.com) On quality and comfort, your individual experience still matters. Our manufacturing standards have not been reduced, but that does not mean we would dismiss reports of irritation, discomfort or repeated lens breakage. We would genuinely like to investigate the specific lenses and batches involved. Regarding price, Desio has not increased the price of its lenses for around 15 years despite rising production and operating costs. We have also recently launched our Loyalty Program to give returning customers tangible benefits for continuing to choose Desio. We absolutely agree that being a premium brand comes with premium expectations. Quality, comfort, design and customer experience all have to justify that positioning. And when it comes to innovation and marketing, we know that history alone is not enough. Desio has to keep evolving, and that is exactly what we are working . Rather than asking you to take our word for it, we would prefer to let what comes next speak for us. And when it does, we genuinely hope you’ll tell us what you think just as honestly as you did here. Desio Team

Maria

IT · 28. Juli 2026

Verifizierte Bewertung

Le lentine sono perfette

Le lentine sono perfette, bellissime e confortevoli anche dopo molte ore. L’effetto è super naturale. Inoltre l’assistenza clienti è impeccabile, sempre pronti a rispondere e a venire incontro al cliente nel miglior modo possibile. Consiglio a tutti.

0

28. Juli 2026

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Ist Desio color contact lenses seriös?

Desio color contact lenses erreicht aktuell 3,8 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Viale dell'Unione Europea 8, 21013 Gallarate, IT) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.

Wie bewerten Kunden Desio color contact lenses?

Kundinnen und Kunden bewerten Desio color contact lenses im Schnitt mit 3,8 von 5 Sternen („Gut“) auf Basis von 100 Bewertungen. 45 davon stammen aus den letzten 12 Monaten.

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Desio color contact lenses hat seinen Sitz in Viale dell'Unione Europea 8, 21013 Gallarate, IT. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Welche Alternativen zu Desio color contact lenses gibt es?

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