Bewertung
4,3
Gut · von 5 Sternen
Kosmetikproduktanbietercurrentbody.com
4,3von 5 · Gut
Bewertung
Gut · von 5 Sternen
Stimmen
944 in den letzten 12 Monaten
Kosmetikproduktanbieter
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Dee Norg
Unfortunately I have had a negative experience with the product and customer service. The masks are expensive but I was happy to make the investment with a credible brand. My first mask stopped working after a year, they offered me a replacement if I paid £100 to trade up to newer version. That new mask lasted only just over a year, when I went to customer service looking for a repair, they said my 2 year warranty had expired and does not renew with replacement products. This was quite unfair given I paid to upgrade to a newer and seemingly better model. I suggest you consider the high investment as after the two year mark they will offer no repair or assistance
Law
My LED neck mask stopped working while still under warranty. I contacted customer service, provided my order number, and was told I could apply for an exchange. At that time, no one mentioned any fee. When I later filled in the exchange form, I suddenly saw an extra charge of HK$254. I contacted customer service again because this was different from what I was told. They said the model I bought was no longer sold, so I needed to upgrade and pay the difference. Since I needed a working device, I agreed and sent my product back. After the inspection was completed, I received another email asking me to pay the upgrade fee — but this time it was HK$699, more than double the original amount. I don’t understand why every time I asked, I received different information, and the required payment kept increasing. Customer service did not give me any reasonable explanation and only told me to pay the new amount. I have screenshots showing the original HK$254 displayed by their system. I have bought many products from CurrentBody, but this experience has made me lose confidence in their warranty service. Very disappointing and unfair.
Brooke Simons
I love it, my favourite time of day!
ANU SHEKHAR
Yes good experience customer service
Vladimir
Hello! My review about the shipping. Thank you for the fast delivery of the product, but I was unpleasantly surprised by the extra cost of shipping services from DHL. Since I had already paid for the delivery, I did not expect to receive an additional invoice. Given this and the high customs duties that I had to pay, I do not plan to place other orders in the future.
Typische Antwortzeit unter 24 Stunden. Beantwortet 92 % der negativen Bewertungen.
CurrentBody erreicht aktuell 4,3 von 5 Sternen aus 1.080 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (The Beauty Tech Group, Suite 3F1 The Glasshouse, Alderley Park, Congleton Road, SK10 4ZE Macclesfield, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten CurrentBody im Schnitt mit 4,3 von 5 Sternen („Gut“) auf Basis von 1.080 Bewertungen. 944 davon stammen aus den letzten 12 Monaten.
CurrentBody hat seinen Sitz in The Beauty Tech Group, Suite 3F1 The Glasshouse, Alderley Park, Congleton Road, SK10 4ZE Macclesfield, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Kosmetikproduktanbieter sind LOOKFANTASTIC (4,5 von 5), QVC Deutschland (4,3 von 5), The Perfume Shop (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von CurrentBody ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann CurrentBody hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
CurrentBody: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.