Bewertung
3,0
Durchschnittlich · von 5 Sternen
3,0von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
3 in den letzten 12 Monaten
Reise & Urlaub
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Phrank Leigh
Zipper failed, sent it back (at my cost), they repaired it with a zipper that did not match, not even the same cour and it now looks like a really cheap repair job. I will not use this bag anymore and have wasted my time and money thinking they would repair it properly. Oh, but they did offer me a 15% discount on a new one, haha.
hicraftden
I recently contacted crumpler office to help with sourcing one of their out of production bags. From the initial contact i was aware that they had no obligation to do anything at all really to help me with my unusual request, however the genuine care and support I did receive was nothing short of exceptional. As I was thinking about how my much loved crumpler had been a trusted and much loved sidekick since i first owned one in 1998, I thought about why it was so important to me. Simply put, crumpler had been a dependable companion throughout my life and development from 19yo to 50yo in Melbourne. To name a few, skateboarding from Fitzroy to st kilda, tow riding behind the trams, working from kitchen hand to chef from Fitzroy to south Yarra, university classes and working as an after care supervisor, many concerts, many raves, big, small and a few big day outs. Later it was a lunch box as i went from landscaper to builder and most recently the many trips to royal Melbourne hospital for over 11 kidney operations. The crumpler has been with me throughout these and so many other adventures and trials and has always felt strong and comfortable on my back. It's obvious why I'm a bit sentimental, and I always felt a sense of pride by proxy in a company that was born out of the city and the time that also shaped me. I was always proud that my crumpler was exactly fit for purpose and resilient to anything life or I could throw at it. I have always loved my crumpler because it had integrity. It was rock solid and outlasted fickle fashion and remained true to its timeless roots, just a great stylish well thought out bag that would not let me down. I already had developed a loyalty to crumpler and have only solidified my opinion after the way they went out of their way to help me like it really mattered to them. I offered to write a testimonial but they declined, insisting its not why they helped, but i couldn't not share how i felt. Crumpler, I believe are a great melbourne company which has earned my respect and loyalty. Firstly by making such an exceptional product and also by being a company that really showed care for my customer experience. I hope they continue to be an icon of Melbourne's cultural heritage.
Britt Arbon
To start with the Website is an absolute glitchy joke! Ended up buying the Brace bag, it’s a big bag but you can literally put nothing in it, for $230 it should be able to fit more, I can fit the same amount into my teeny Fjallraven backpack.
Empaea
Be careful Crumpler lies!!! I’ve been a loyal customer for years and even got work colleagues jumping on board buying bags from Crumpler. Anyways I had a bag that was under warranty for material damage and Crumpler agreed after awhile that it was in fact material damage and was told that Crumpler would compensate a new bag. But unfortunately after weeks I come to find out that it was sent to the wrong address. The address I sent to Crumpler was not the address Crumpler had put down and the new bag was sent to the wrong address. It’s been 5 months since starting this complaint and no one is helping or responding to my emails now! Worse customer service and one very frustrating experience. CRUMPLER I want my bag! It shouldn’t take 5 months!!! They even lied about sending another bag to me and somehow forgot to get a tracking number! And obviously still no bag? Shame on you Crumpler! And very unprofessional!
Ian Norman
My Wife has a 2 year old Zero Border Cabin Bag and one of the wheels has collapsed. Not only is she told wheel deteriation isnt covered by the Crumpler Lifetime Warranty she is also advised replacement wheels are not available!!!!!!!! Also Luv the reply? "Wheel deterioration isn't covered under our warranty. It saddens me to tell you that the wheels for the Zero Border Cabin have been discontinued, incredibly sorry about that:( HAPPY BAGGING, BOB Crumpler Customer Service"
Typische Antwortzeit unter 24 Stunden.
Für Crumpler liegen bisher 8 öffentliche Bewertungen vor (3,0 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Russell Street 180, 3000 Melbourne, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Crumpler hat seinen Sitz in Russell Street 180, 3000 Melbourne, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Reise & Urlaub sind Gotogate (1,6 von 5), AurumTours (4,4 von 5), Belvilla (4,1 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Crumpler ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Crumpler hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Crumpler: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Öffentliche Registerdaten zu Crumpler (Melbourne) liegen vor.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.