Bewertung
2,6
Durchschnittlich · von 5 Sternen
Versicherungsgesellschaftassurant.co.uk
2,6von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
252 in den letzten 12 Monaten
Versicherungsgesellschaft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Jamie Moulding
Repaired my phone for water damage, however I'm unsure if they did repair it. It's come back 'repaired' however still gets hot whole charging and the water damage sticker is missing and they are refusing to put it back in, which deems my phone as a £0 value for trade in. Refusing to resolve as they have 'done theyre bit'
Consumer
Nationwide outsource to Assurant. My iPhone screen needs changing, Assurant sent me to ‘Pocket Geeks’. They would not provide a genuine part, as Assurant specify lower cost market alternatives for Nationwide Flexplus customers. They would not let me pay the extra for a genuine part. Very poor service from Nationwide and Assurant.
Richard Morrison
Pointless paying monthly as they do not pay out. Warranty plans are unregulated so I couldn't get any help from complaints afterwards. Avoid and just put your money aside.
jenna brace
Manufacturer Insurer Highly Recommended! I was insured via Monzo bank account for my Samsung S25 Ultra, which I purchased from brand new (£1250.00). I always had a case & a screen protector on it at all times. Anyways, because the screen protector was a privacy screen and I needed it for Maps - I couldn't see the screen so had to take it off. Sods law, when I was speaking to my friend and pegging washing the same time, it fell face down and the screen cracked. Devastated is an understatement. I opened an insurance claim online and was advised to send the phone off via DPD. Due to the amount of data etc, and read reviews... I checked EVERYTHING. Battery, software, Updated it regular. No faults - Everything was perfect. Just the screen needed replacing. It's been nearly a week. I rang for an update this morning, because the portal is useless, and was advised it's taken so long because another fault (hatdwsre) was found! I called her out on this and reminded them of THEIR service level agreement. Low and behold, I've received an email advising my device has been dispatched. God knows what's been sent - because within mind I'd me ringing this email was sent. Worst insurer I've EVER had to deal with and will be cancelling my MONZO MAX policy. I'll insure it via Samsung. Avoid if you can.
Jess
Forced to interact with this so called company the insurance through my bank. Cracked phone screen - was given the choice of only one store 25 miles away. Called them and said I dont want to drive 25 miles for them to say they dont have the part etc. Was told the alternative was to post it, but with no spare phone that wasnt an option. Told "dont worry. The repair store will get in touch" Got an email from the repair store saying all was well, was able to book an appointment, specified to let me know if they dont have the part, didnt receive any response. Drove 25 miles and guess what! Cant repair it. Kept telling me my phone was from America when I bought it off samsung direct then said because it had been repaired before they wont touch it. Complete waste of time. Despite emailing 3 times I heard nothing from the insurance company until an email came through telling me a "new" device was on its way. No explanation, nothing. I dont want a refurbished phone or to pay £75 for the privilege, but as I wasnt given then option I wont be signing for it.
Typische Antwortzeit unter 24 Stunden. Beantwortet 100 % der negativen Bewertungen.
Assurant erreicht aktuell 2,6 von 5 Sternen aus 1.107 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Assurant, Westemere Drive, Crewe Business Park,, CW16UN Crewe, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Assurant im Schnitt mit 2,6 von 5 Sternen („Durchschnittlich“) auf Basis von 1.107 Bewertungen. 252 davon stammen aus den letzten 12 Monaten.
Assurant hat seinen Sitz in Assurant, Westemere Drive, Crewe Business Park,, CW16UN Crewe, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Versicherungsgesellschaft sind Staysure Travel Insurance (4,2 von 5), Admiral Insurance (4,6 von 5), Domestic & General - UK (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Assurant ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Assurant hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Assurant: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.