Bewertung
2,5
Durchschnittlich · von 5 Sternen
Alza Erfahrungen
2,5von 5 · Durchschnittlich
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
102
39 in den letzten 12 Monaten
Unternehmen
34%
Anteil 5-Sterne-Bewertungen
Bewertungen (102)
39 in 12 MonatenIhre Stimme
Erfahrung zu Alza schreiben
John
Verifizierte Bewertung
Got insulted by alza sales.
Got insulted by alza sales. I got this offer after purchasing this printer. The price of the printer was ~830 Eur. They are asking double the money from you. 3D Printer QIDI Plus 4 Extended Warranty for 12 months - 1 599,20 € Extended Warranty for 24 months - 2 198,90 € Extended Warranty for 36 months - 2 919,20 € I proof needed, I have saved the emails.
0
Antonín Bolka
Verifizierte Bewertung
Scam
Scam. Ordered an item and it was canceled in their own box after they told me to come for it. Don’t order here
0
Cemal İlbasi
Verifizierte Bewertung
Einmal und nie wieder was von denen…
Einmal und nie wieder was von denen kaufen, verkaufen Fake Artikel. Hab für 180€ Buds4 Pro gekauft, kam schon defekt zu mir,silikonaufsetzer am rechten kopfhörer war kaputt. Das schlimmste ist,das es Fake ist,konnte mein Handy (S26 Ultra) nicht mit dem Buds4 Pro verbinden (über SAMSUNG WEARABLE APP).
0
Andy Ydna
Verifizierte Bewertung
Alza.cz is fast and convenient --- when it works.
Alza.cz is fast and convenient --- when its works. Sometimes it does not. Once I received a gadget from them with batteries included, but the batteries had no juice left in them. On another occasion, I ordered 4 items, paid for them, but it turned out they only had 3 of them available, and they asked me if I wanted to wait or just discard the fourth item. I chose to discard, but never received a refund for it.
0
Jiří Neužil
Verifizierte Bewertung
Warranty claim rejected after removing…
Warranty claim rejected after removing the protective film from an LG OLED television We have been long-standing Alza customers and have had virtually no significant warranty claims in the past, which makes this case particularly disappointing. The LG OLED television was professionally installed. After installation, the owner began removing the transparent protective film from the top-right corner as instructed. Based on the course of the removal and the condition documented in the subsequent videos (youtube .com/shorts/sJzJvxp-q-o), a black layer that, in our non-technical view, appears to be one of the OLED panel layers began separating together with the protective film almost from the start. It separated across nearly the entire surface. Because the black layer remained attached to the transparent protective film and both layers moved together, an ordinary customer might not notice that they were removing more than just the protective film. Only near the end did a small section of the black layer remain firmly attached to the panel. At that point, we stopped any further handling and documented the condition in several videos. We submitted a warranty claim and provided Alza with the videos. The authorised service centre concluded that the LCD panel had suffered mechanical damage caused by improper handling. Alza has maintained this position and offered only a paid out-of-warranty repair for CZK 32,900 excluding VAT. We strongly disagree with this conclusion. From what we observed, it appeared that the bond between the transparent protective film and the black layer beneath it was stronger than the bond between that black layer and the rest of the panel. We cannot determine the exact panel construction or technical cause ourselves, but this circumstance gives us reasonable grounds to suspect that there may have been a manufacturing defect or inadequate bonding between the layers before the protective film was removed. In our view, the explanation provided so far merely repeats the general statement that the damage was mechanical and caused by handling, without specifically addressing the removal process or the condition shown in the videos. We are therefore requesting the complete service report, photographic documentation, and the precise technical basis for this conclusion. We are not claiming that we can determine the technical cause ourselves. However, we do not accept that removing the protective film as instructed should, without a detailed explanation, be treated as proof of improper handling. We expect Alza to explain the service centre's conclusion in specific technical terms, address the submitted video evidence, and conduct a proper reassessment of the claim. This review is being published on 31 July 2026 while the case is still ongoing. We will update it with any further response from Alza and the final outcome of the case. Our main disappointment is not only that the claim was rejected, but that despite providing specific video evidence, we have so far received only a general conclusion and an offer for a very expensive repair.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen.
Österreich
Häufige Fragen zu Alza
Ist Alza seriös?
Alza erreicht aktuell 2,5 von 5 Sternen aus 102 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: Unternehmenssitz: Österreich. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Alza?
Kundinnen und Kunden bewerten Alza im Schnitt mit 2,5 von 5 Sternen („Durchschnittlich“) auf Basis von 102 Bewertungen. 39 davon stammen aus den letzten 12 Monaten.
Ist das Profil von Alza beansprucht?
Nein. Das Profil von Alza ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Alza hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Alza auf Bewertungen?
Alza: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Alza negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Alza im Handelsregister eingetragen?
Öffentliche Registerdaten zu Alza sind über das Firmenbuch einsehbar.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.