Bewertung
1,5
Mangelhaft · von 5 Sternen
Telekommunikationsanbieterais.th
AIS Erfahrungen
1,5von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
56
32 in den letzten 12 Monaten
Telekommunikationsanbieter
4%
Anteil 5-Sterne-Bewertungen
Bewertungen (56)
32 in 12 MonatenIhre Stimme
Erfahrung zu AIS schreiben
Josh H.
Verifizierte Bewertung
Same as all banks and utilities in Thailand - take the worst you can imagine and double it.
While I have been on better networks, that is not really their problem. The bigger issue is the customer service which does not appear to exist. First, the scan to pay option never works. Don't waste your time trying, it will only make you more irritated with them. The funny thing is they send the scan option through a text to your phone, so, it is impossible to scan from the start. You have to download to your phone - everybody loves doing that, right? - then email it to yourself. Then you try to scan, or print it and scan, and then - surprise! - After ten minutes of running around for this stupid 400 baht bill, the scan code is useless - every time! They send the bill when they feel like it, then tell you that you are behind and they will suspend your number in three days. The best part is, in the text reminding you to pay, they show how little regard they have for their customers by clearly saying "Sender can't accept replies. Contact them directly." Now that is funny. Contact who directly? The network is not bad and the price is OK, but it's a ghostship customer service department. And that is scary now that Thailand has all their banking on phones. I'd like to say I'll give up on them, but all utilities and banks are the same in Thailand - horrible beyond belief.
0
david rae
Verifizierte Bewertung
Fast mostly reliable connection speed but no customer service
Fast mostly reliable connection speed, helpful prompt knowledgable installation teams, and fair monthly prices. There does not seem to be a customer service team as requests are never answered
0
Yuliia Tkach
Verifizierte Bewertung
If I could choose negative stars I’d…
If I could choose negative stars I’d choose minus 100. Wasting of money and time. And this awful network in Bangkok lol. Awful internet. The most awful network I’ve ever experienced. In the basement the quality is much better than AIS. Around two weeks im fighting with this damn internet. AIS=scam
0
Milan Subotic
Verifizierte Bewertung
Terrible customer service, no solution to any issues
Literally the worst service ever. Shockingly bad. Can't get them on the phone to fix it, going store, they make you go on phone. You book them to come fix the broken line, they confirm booking and never come. Nobody ever calla. Nothing. They just take your money and give you nothing. Pay 1gb download speed and lucky to get 10% of that on a good day. I pray AIS sees this message and actually bothers to fix the issue because now I'm paying for absolutely nothing. Its been 3 months and the issue isn't fixed you book appointments to fix an issue and nobody even comes. I have run our of options so need to publicly shame them in desperate hopes of having them fix the issue they should be capable of fixing.
0
ward blanchard
Verifizierte Bewertung
Hate this company
Hate this company. Tried to get prime video just like they advertise on tv. I had a prime account in the US that was paid for until another 2 weeks. I went online to my new internet/cable provider AIS website and signed up for the year. I tried to watch on my new, bought in Thailand tv and it wouldn't connect. Went to website tried to reach customer support said it cannot be reached at this time. It always says it cannot be reached so in less then 1 hour I put a stop to the prime service. It was stopped quickly. I month later I see I'm still being billed. I go to Bluport and talk to customer service they said that the service was stopped immediately but I still have to pay. I tried to see the logic but there is none. I said if I'm being charged then keep it on maybe I can connect to a phone or somewhere. She said I'd have to pay. They suck,,they don't care they don't even monitor this site. They know they suck.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
TH
Alternativen zu AIS
Telekommunikationsanbieter-Ranking →Häufige Fragen zu AIS
Ist AIS seriös?
AIS erreicht aktuell 1,5 von 5 Sternen aus 56 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: Unternehmenssitz: TH, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden AIS?
Kundinnen und Kunden bewerten AIS im Schnitt mit 1,5 von 5 Sternen („Mangelhaft“) auf Basis von 56 Bewertungen. 32 davon stammen aus den letzten 12 Monaten.
Welche Alternativen zu AIS gibt es?
Die bestbewerteten Anbieter in der Branche Telekommunikationsanbieter sind Vodafone UK (4,8 von 5), Akariq (4,6 von 5), Aktivesimkarte (2,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von AIS beansprucht?
Nein. Das Profil von AIS ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann AIS hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet AIS auf Bewertungen?
AIS: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann AIS negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.