Bewertung
1,5
Schlecht · von 5 Sternen
Air Serbia Erfahrungen
1,5von 5 · Schlecht
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Reisebüro
10%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Air Serbia schreiben
J Carlin
Verifizierte Bewertung
I flew from Belgrade to London on 26…
I flew from Belgrade to London on 26 August at 10:25 am, and the checkin experience was utter chaos. I waited over an hour just to drop off my bag. I almost missed my flight. Passengers for earlier flights were constantly moved to the front, leaving the rest of us waiting even longer. The few staff working looked completely exhausted and overwhelmed, but what was particularly disappointing was the attitude of some of them, very rude, lots of shouting and no basic customer service. At one point, a staff member brought a wheelchair passenger to one of the few general check-in desks rather than the available priority desk. It took over 20 minutes, making an already long queue even worse. When we asked why she wasn't using the priority desk, she simply replied that she could “do whatever she wants.” That was so inappropriate...
0
Luca
Verifizierte Bewertung
Abzocke vom anderen Stern!
Abzocke vom anderen Stern! 88€ für 400g zu viel im Koffer obwohl der 2. Koffer 4 Kilo leichter war.
0
Marcel Alberto Costea
Verifizierte Bewertung
Worst airline in the world
Worst airline in the world
0
Natasha Waters
Verifizierte Bewertung
KEEP AWAY FROM THIS COMPANY
KEEP AWAY FROM THIS COMPANY! NEVER book airserbia. I just booked a flight, noticed that they booked a wrong flight to get there (I originally wanted to fly in the morning but they sent me a confirmation that it was in the evening) and I wrote a message to costumer care that I originally wanted another flight. The man from the callcenter was extremely rude & said, that I can't change it, because I would have had to send them over callcenter the information. If I don't come on the one flight, I will have to book another flight back & forth. They want your money! Nothing else than that!
0
anja
Verifizierte Bewertung
EXTREME DISCRIMINATION for people with special needs
We had 2 flights with Air Serbia. First, we were sending my grandmother, 79 years old, back to Moscow. We arrived at the registration desk, and as she is a person with difficulty walking were asked to wait for a special assistance rep. However, after some time, a certain Nikola jumped out of his desk and started almost screaming at my grandmother to follow him immediately, walking away from her very quickly. I asked him to please walk slower, as she cannot walk at his speed, but he kept rushing in a very rude way, seriously rude way. So I asked him to lower his tone and please slow down. After that request he starter screaming at me that if we won't do as he tells, SHE (pointing a finger at my granny IS NOT GONNA FLY AT ALL). Honestly, this was getting ridiculous, as she REALLY cannot walk, so no matter how he screamed she simply is not able to do that... His colleague came along and I tried to explain to her one more time (which again: HOW MANY TIMES should one explain what is clearly visible???? and for what this special service was requested) They made us walk through the whole floor, and Nikola all the way kept on showing in an ironic way the speed with which we were walking, making a million tiny awkward steps to show how intolerable it was for him to walk so slow... I wanted to cry of this helplessness... How can a service representative be so mean as to not only force the weak to do what they cannot, but also make fun of it? I tried to make a video of him doing so, but I guess it was not his first time, as he immediately turned and forced me to cancel, controlling that I cancelled also from the Recently Deleted folder, continuing humiliating my grandmother and blackmailing me with her flight cancellation. His colleague, a young lady, who seemed to understand at first that my grandmother had serious difficulty walking, still was fully supportive to him, occasionally smiling when he was impersonating that problem of an old person. I just wish that they would know that for her it is big personal drama that she cannot move as fast as she would wish, especially in the airport where time is very valuable. And that people working in the place that is supposed to help other people should at least be respectful enough not to make fun of elderly people with special needs.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Air Serbia, Frankfurt am Main
Alternativen zu Air Serbia
Reisebüro-Ranking →Häufige Fragen zu Air Serbia
Ist Air Serbia seriös?
Air Serbia erreicht aktuell 1,5 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Terminal 2, Hall E, Counter 930, 60549 Frankfurt am Main, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Air Serbia?
Kundinnen und Kunden bewerten Air Serbia im Schnitt mit 1,5 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat Air Serbia seinen Sitz?
Air Serbia hat seinen Sitz in Terminal 2, Hall E, Counter 930, 60549 Frankfurt am Main, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Air Serbia gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Air Seychelles (1,5 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Air Serbia beansprucht?
Nein. Das Profil von Air Serbia ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Air Serbia hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Air Serbia auf Bewertungen?
Air Serbia: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Air Serbia negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Air Serbia im Handelsregister eingetragen?
Öffentliche Registerdaten zu Air Serbia (Frankfurt am Main) liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.