Bewertung
1,2
Schlecht · von 5 Sternen
Aktivbekleidungsgeschäftadidas.co.uk
1,2von 5 · Schlecht
Bewertung
Schlecht · von 5 Sternen
Stimmen
100 in den letzten 12 Monaten
Aktivbekleidungsgeschäft
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Sharon Jones
Do NOT use this company. My first order ( I’m a woman size 6) I received children’s size 3. The customer service was terrible. I had to send the girls trainers back. I was told, I would get an email to confirm the money was refunded, that didn’t happen.Eventually the money was refunded, and STUPIDLY I ordered another pair. This time size 9 men’s trainers, wrong colour, wrong size. The person I spoke to couldn’t care less. Don’t do it, Don’t buy, you will be glad you didn’t
Anna McKittrick
Apalling Customer Service, Contradictory Support, and Zero Accountability. I had an absolute nightmare trying to get a standard resolution from adidas regarding undisclosed voucher terms. After escalating to management, a manager (Rechelle) formally agreed in writing to issue a cash refund. However, days later, the exact same manager attempted to retract that decision, claiming I was not getting a refund after all. Meanwhile, different agents were still emailing me asking to fill in forms to process the refund! It took threats of reporting them to Trading Standards and Citizens Advice to finally get my £95 refund processed. To make matters worse, in their final email confirming the refund, management tried to shift the blame onto me rather than taking accountability for their undisclosed voucher terms and complete lack of internal communication. Getting your money back shouldn't require battling conflicting stories from management. Shocking customer service.
Bikram Singh
1 Star – Extremely disappointing refund and customer service I returned my adidas order AUK9BU93542, and adidas confirmed by email that they had received the returned item and that my refund would be issued as a gift card. It has now been 3 weeks and I still have not received the refund/gift card. I have contacted adidas customer service twice by email, but despite chasing them, I have received no proper resolution or clear explanation as to why my refund is still outstanding. The most frustrating part is that adidas has already confirmed that they have received my return, yet I am still left waiting for money that is owed to me. I expected much better customer service from a company like adidas. Returning an item and receiving the promised refund should be a straightforward process, not something customers have to repeatedly chase. Very disappointing experience. I would strongly recommend adidas sort out its refund process and customer service. Order: AUK9BU93542
Peter
Even though I have received items previously through my account they sent my order to the wrong address so I never received them. I ordered again and was notified the original items had been returned to adidas. 14 days have passed and I still haven’t any notification of getting my money back even after contacting customer service and the CFO for a response. It seems they have 14 days from when they say the goods have been checked on return and adidas like to hang on to our money.
Roxanne brown
Terrible customer service and still using Evri who are just as bad. Hadn’t ordered for a while as the last time was a nightmare. Took a chance and placed an order and wish I hadn’t bothered. The order was delvered to the local shop who had it but wouldn’t give me it as there was no QR code. Evri lied and said it hadn’t been delivered yet. They tried to deliver again and said the shop was closed (it wasn’t). It’s now somewhere in England and Adidas couldn’t care less that I didn’t have it over a week after ordering it. Never again!!
Typische Antwortzeit unter 24 Stunden.
adidas United Kingdom erreicht aktuell 1,2 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Schlecht“. Zur Einordnung: der Firmensitz (Hoogoorddreef 9a, 1101 BA Amsterdam, NL) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten adidas United Kingdom im Schnitt mit 1,2 von 5 Sternen („Schlecht“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
adidas United Kingdom hat seinen Sitz in Hoogoorddreef 9a, 1101 BA Amsterdam, NL. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Aktivbekleidungsgeschäft sind Deporvillage (4,2 von 5), JD Sports (3,5 von 5), Sportsdirect (2,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von adidas United Kingdom ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann adidas United Kingdom hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
adidas United Kingdom: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.