Bewertung
4,2
Gut · von 5 Sternen
Zeitauktion GmbH Erfahrungen
4,2von 5 · Gut
Nicht beansprucht Beanspruchen Keine Antwort der Firma
Stimmen
68
27 in den letzten 12 Monaten
Uhrengeschäft
78%
Anteil 5-Sterne-Bewertungen
Bewertungen (68)
27 in 12 MonatenIhre Stimme
Erfahrung zu Zeitauktion GmbH schreiben
Cristian
Verifizierte Bewertung
Trustworthy and serious dealer
First contact with Zeitauktion was after a purchase of one watch from Chrono24, under warranty which had a small trouble. They have done all arrangements for repairs and after some time, received it back home in good condition, free of any charge from myself. Next time I was in doubt to make or not a trade-in with them but finally I've decided to try with one watch. Everything went very smoothly and unexpected fast. So, after that I've trade-in other two watches, same, as fast as possible. They offered fair prices, even tough bit low than a private sale but as I said, fair. Watches received from them were as described on site and plus 2 years warranty and certification, which is important for an expensive watch. So, appreciate their feedback and behaviour. Most likely, if I will decide to renew my collection, I will do it again with them.
0
Gideon
Verifizierte Bewertung
Watch with a defect: it cost me time, money, & trust
I purchased a watch from Zeitauktion which arrived with a noticeable defect that was not disclosed and not visible in the product photos. For a company specializing in pre-owned luxury watches, accuracy and transparency are supposed to be the foundation of trust. In this case, that trust was broken from the start. Zeitauktion did offer to take the watch back, which may be acceptable for some buyers. However, returning an expensive watch is not a trivial matter. It requires arranging insured shipping, paperwork, and time (and for many luxury watch buyers who are often busy people, this is a significant inconvenience and cost). When I explained that sending it back was not practical for me, the compensation offered was, in my view, unreasonably low compared to the defect. After investing additional time to resolve the matter, I asked a partial reimbursement through my credit card provider — but due to how the credit card system processed it, the full amount was refunded. I then transferred the purchase amount back to Zeitauktion minus what I believed to be a fair and proportional deduction for the undisclosed defect and the time spent. At that point, me as business owner myself I'd have apologized and offered a voucher to rebuild goodwill and potentially keep a customer for the long-term. Rather than working toward a reasonable resolution — which would have been beneficial for them long-term— the company chose to escalate the situation through attorneys and a debt collection firm. I was away for months when the debt collection started sending letters and by the time I got back, my letterbox filled with mail, it had already escalated. I should have fought in court to show what truly happened, but fortunately for me and for them I have a busy life with better things to do. But this has resulted in more wasted time, money, and an overall unnecessarily negative experience. In the time since, I have purchased two additional watches, both from other sellers. That business could have gone to Zeitauktion. Instead, I am leaving this review and advising others to take my experience into account when considering a purchase. Additional note: After further use I also discovered that the watch loses several minutes per day, which is a major functional defect that was likewise not disclosed. For a retailer whose core business is evaluating and reselling pre-owned watches, this is difficult to excuse. Additional note 2: The watch broke down within a year Final Rating: 1/5
0
José Leal
Verifizierte Bewertung
Absolutely amazing!!!
Absolutely amazing!!! I made an order july 28 and received it on july 30 here in Portugal. 5 star service!!! The Watch is amazing!! Delivered as discribed Will return to buy other ones
0
Peter Carrein
Verifizierte Bewertung
Before the order I had detailed…
Before the order I had detailed questions who were perfectly answered and the after I made the order the cusomer service was great and the delivery was very fast! TOP SERVICE
0
Vincenzo Pasceri
Verifizierte Bewertung
Just bought a Watch
Just bought a Watch. The watch received was exactly as shown in the many pictures shown on the website. Price is acceptable considering watches are certified and check ed for watertightness. Serious Company. Fast shipment.
0
Die Akte
Zeitauktion GmbH, Chemnitz
Alternativen zu Zeitauktion GmbH
Uhrengeschäft-Ranking →Häufige Fragen zu Zeitauktion GmbH
Ist Zeitauktion GmbH seriös?
Zeitauktion GmbH erreicht aktuell 4,2 von 5 Sternen aus 68 unabhängigen Bewertungen — Gesamturteil „Gut“. Zur Einordnung: der Firmensitz (Oberfrohnaer Straße 66, 09117 Chemnitz, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Zeitauktion GmbH?
Kundinnen und Kunden bewerten Zeitauktion GmbH im Schnitt mit 4,2 von 5 Sternen („Gut“) auf Basis von 68 Bewertungen. 27 davon stammen aus den letzten 12 Monaten.
Wo hat Zeitauktion GmbH seinen Sitz?
Zeitauktion GmbH hat seinen Sitz in Oberfrohnaer Straße 66, 09117 Chemnitz, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Zeitauktion GmbH gibt es?
Die bestbewerteten Anbieter in der Branche Uhrengeschäft sind Vestiaire Collective (3,9 von 5), Ditur (4,1 von 5), Heinnie Haynes (4,4 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Zeitauktion GmbH beansprucht?
Nein. Das Profil von Zeitauktion GmbH ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Zeitauktion GmbH hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Zeitauktion GmbH auf Bewertungen?
Zeitauktion GmbH lässt Bewertungen unbeantwortet. Keine Antwort innerhalb von 30 Tagen.
Kann Zeitauktion GmbH negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Zeitauktion GmbH im Handelsregister eingetragen?
Öffentliche Registerdaten zu Zeitauktion GmbH (Chemnitz) liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.