Bewertung
1,8
Mangelhaft · von 5 Sternen
Wingie Erfahrungen
1,8von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
100
100 in den letzten 12 Monaten
Flugticketagentur
13%
Anteil 5-Sterne-Bewertungen
Bewertungen (100)
100 in 12 MonatenIhre Stimme
Erfahrung zu Wingie schreiben
Nurdiani Nurdiani
Verifizierte Bewertung
I was get email on 3th June about…
I was get email on 3th June about refund initiated they say I need to wait 20days working to get my money back,it was passed already the days,but im still dont receive my money back,I ask how many time via email n call directly to customer service to provide me ARN code so I can check through the bank directly but dont have any response anything until now,they just keep promising to call me back about my refunds but its nothing...
0
Travel Trips
Verifizierte Bewertung
Charging illegal fees for an airline-cancelled flight! Total scam tactics!
I am writing this out of sheer frustration and disappointed with Wingie’s abysmal and predatory customer service. The airline completely cancelled my flights and stopped operating the entire route from Dammam to Baku. Because of this, the tickets are no longer changeable. I have two separate PNRs for this exact route: 7MX8RY and 7MRQB2. I contacted the airline directly, and they explicitly confirmed that they have already issued a full refund for these tickets due to the route cancellation. Yet, Wingie is flatly refusing to return my full amount. Instead, they are trying to exploit this situation by illegally keeping around 300 USD in fabricated fees and taxes. Wingie did absolutely nothing to earn this money, and they have absolutely no right to charge me a single dollar for a cancellation initiated entirely by the airline. They are pocketing money that belongs to me. This is nothing short of a scam. Do not book through Wingie! They will exploit your situation, hold your money hostage, and steal hundreds of dollars from you when things go wrong. I demand that Wingie releases my full refund immediately without these unauthorized, fraudulent deductions!
0
Mohamed Samir
Verifizierte Bewertung
أسوء تطبيق وأسوء شركه قمت بالحجز من…
تم التواصل امس وابلاغى انكم سترجعون مبلغ 65 ريال وحتى الان لم يتم ارجاعها
0
Dev
Verifizierte Bewertung
First worried, but then all perfect
First i was worried, but my russian friends get every flight without problems. Also the support writed to me in atleast 24 hours. I will do Booking russian flights about this site again:)
0
Emilia Rdv
Verifizierte Bewertung
Same wrong itinerary issued TWICE – $1,700+ spent and Wingie refuses to take responsibility
I have had an absolutely unacceptable experience with Wingie and would strongly advise anyone considering booking through them to be extremely careful. On 27 August, we purchased a ticket through Wingie from Malta to Moscow, specifically selecting a journey departing 1 September and arriving 2 September. After payment, the ticket Wingie issued showed something completely different: departure on 1 September but arrival in Moscow on 4 September. We immediately contacted Wingie and explained that this was not the itinerary we had selected. Wingie offered us credit to purchase a replacement ticket. This was credit, NOT a refund to our card. The credit wasn't even enough to purchase the replacement itinerary, so we had to pay an additional €235 to book the flight we originally wanted: departing 1 September and arriving 2 September. We completed the new booking and, unbelievably, THE EXACT SAME THING HAPPENED AGAIN. Once again, after purchasing the 1–2 September itinerary, Wingie issued us a ticket arriving in Moscow on 4 September. The identical problem happening twice — particularly on a second booking made specifically to correct the first one — strongly suggests that something went wrong during the booking/ticketing process. We contacted Wingie again on 29 August and explained everything. Instead of properly investigating what happened, the representative simply told us that there was no technical issue and claimed that we had purchased the wrong ticket TWICE. This makes absolutely no sense. Why would we complain that the 4 September arrival was wrong, receive credit specifically to replace that ticket, then pay another €235 to obtain the 2 September arrival we needed, only to intentionally purchase the exact same wrong itinerary again? The representative then demanded that I provide "proof" that I had selected the correct dates on Wingie's website. How is a customer supposed to retrospectively prove what was displayed on a booking website BEFORE payment? Wingie operates the website and booking system. Surely Wingie should investigate its own booking/session records to establish what was selected and displayed during both transactions. The customer service experience made matters even worse. When I asked the representative for her name, she was extremely reluctant to provide it and responded that she had "already told me her name at the beginning of the call." We have now spent approximately USD 1,700 PLUS an additional €235 trying to purchase the journey we actually needed. We requested a full refund. Wingie refused and offered only approximately €800. So we are now expected to suffer a substantial financial loss after the SAME issue occurred TWICE, including after Wingie itself gave us credit to make a replacement booking. Wingie should be investigating how this happened, not simply blaming the customer. I am now requesting that Wingie investigate both transactions, review the relevant booking records and recorded customer-service calls, and refund all of the money we have lost as a result of this situation. My advice to anyone using Wingie: take screenshots of EVERY SINGLE STEP before you pay — your selected flights, dates, arrival times, checkout page and final payment screen. If something goes wrong afterwards, apparently you may be expected to prove what their own website showed you. Unless Wingie resolves this appropriately, we will be escalating the matter through the relevant payment provider and consumer-protection channels. An extremely stressful and expensive experience, and the way our complaint has been handled so far has been completely unacceptable.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 99 % der negativen Bewertungen.
Wingie GmbH, Berlin, HRB 180382 Caglar Erol Laut Impressum
Alternativen zu Wingie
Flugticketagentur-Ranking →Häufige Fragen zu Wingie
Ist Wingie seriös?
Wingie erreicht aktuell 1,8 von 5 Sternen aus 100 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Friedrichstrasse 171, 10117 Berlin, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Wingie?
Kundinnen und Kunden bewerten Wingie im Schnitt mit 1,8 von 5 Sternen („Mangelhaft“) auf Basis von 100 Bewertungen. 100 davon stammen aus den letzten 12 Monaten.
Wo hat Wingie seinen Sitz?
Wingie hat seinen Sitz in Friedrichstrasse 171, 10117 Berlin, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Wingie gibt es?
Die bestbewerteten Anbieter in der Branche Flugticketagentur sind Trip (4,0 von 5), Kiwi (3,7 von 5), ASAP Tickets (4,8 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Wingie beansprucht?
Nein. Das Profil von Wingie ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Wingie hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Wingie auf Bewertungen?
Wingie: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Wingie negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Wingie im Handelsregister eingetragen?
Öffentliche Registerdaten zu Wingie (Berlin) liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.