Bewertung
2,4
Mangelhaft · von 5 Sternen
Vivobarefoot Erfahrungen
2,4von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
120
120 in den letzten 12 Monaten
Schuhgeschäft
21%
Anteil 5-Sterne-Bewertungen
Bewertungen (120)
120 in 12 MonatenIhre Stimme
Erfahrung zu Vivobarefoot schreiben
MC
Verifizierte Bewertung
Shocking customer service
Shocking customer service following purchase of faulty footwear. My wife and I purchased trainers from Vivo a few years back. My pair were sold as 'all weather' and they were anything but - even with light rain, the rain left my socks wet. In addition, the trainers started falling apart after 10mths, and a hole started to appear in the fabric. My wife's trainers lasted a little longer but the sole also started to come off. Vivo Customer Services did not want to know, and despite sending photos and repeated emails - I was not offered a refund or replacement. AVOID - buy barefoot shoes from elsewhere!!
0
Row
Verifizierte Bewertung
Martina gave great customer service!
I just ordered a couple pairs for the first time so I can't yet speak on the quality of the product, however my experience with Martina from customer service was excellent! I was sent a first time buyer discount code that I thought wasn't working at checkout (turns out I misunderstood what products were eligible), called in and Martina got me taken care of right away! She even gave me an additional discount for the misunderstanding. A lot of these low reviews seem related to the AI customer service setup. If Vivo focused on maintaining human staff that could provide actual customer service like I got, I think more customers would have an ideal experience.
0
Jason
Verifizierte Bewertung
Terrible customer service experience
Terrible customer service experience. Check out Xero instead if you are considering barefoot shoes. I usually can't be bothered complaining, but I know the executive leadership team will want to know about brand damaging instances which could have so easily had the opposite effect. Their main website displayed a handful of 'on sale' models. Upon trying to check out, the price reverted back to full. Confused, I contacted customer support who said that 'the sale had actually ended the day prior, but Google didn't sync'. That's false advertising, and very misleading. In such a rare case, an easy rectification to brand reputation and customer confidence, was to just honour the sale price. I would have bought another full price pair for my wife, as stated with your customer service rep, who couldn't care less I suppose.
0
Wayne Ashbrook
Verifizierte Bewertung
No Follow Up despite promise
Whilst responding to a negative review stating you will reach out to offer further support looks great to viewers, it has no value when you actually don’t make contact. You have my customer details and email address (you continue to send me Vivobarefoot offers) but still no request how you might help further following my poor experience with your company 😔
0
Sylvie Hockin
Verifizierte Bewertung
Aug 29/2026
Aug 29/2026 I purchased a pair of walking Vivobarefoot in April. I’ve only started to wear them more regularly lately and have already noticed two wearing signs: - on the inner side of the shoes, the sole coming apart from the shoe where the fold of my foot is - on both shoes, for which I decided to go to a shoe repairer to get them stitched. - I’ve also just noticed on the sole, parts of the upper tread shapes are breaking away, resulting in an unlevelled sole. For the price of shoes, I was expecting them to be more sturdy. I am disappointed.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden. Beantwortet 87 % der negativen Bewertungen.
Alternativen zu Vivobarefoot
Schuhgeschäft-Ranking →Häufige Fragen zu Vivobarefoot
Ist Vivobarefoot seriös?
Vivobarefoot erreicht aktuell 2,4 von 5 Sternen aus 120 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Vivobarefoot Ltd, WC2H 9PP London, GB) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Vivobarefoot?
Kundinnen und Kunden bewerten Vivobarefoot im Schnitt mit 2,4 von 5 Sternen („Mangelhaft“) auf Basis von 120 Bewertungen. 120 davon stammen aus den letzten 12 Monaten.
Wo hat Vivobarefoot seinen Sitz?
Vivobarefoot hat seinen Sitz in Vivobarefoot Ltd, WC2H 9PP London, GB. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Vivobarefoot gibt es?
Die bestbewerteten Anbieter in der Branche Schuhgeschäft sind Boozt (4,1 von 5), PAVERS (4,9 von 5), I SAW IT FIRST (2,6 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Vivobarefoot beansprucht?
Nein. Das Profil von Vivobarefoot ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Vivobarefoot hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Vivobarefoot auf Bewertungen?
Vivobarefoot: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Vivobarefoot negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.