Bewertung
2,4
Mangelhaft · von 5 Sternen
Dessousgeschäftullapopken.co.uk
Ulla Popken United Kingdom Erfahrungen
2,4von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
21
2 in den letzten 12 Monaten
Dessousgeschäft
24%
Anteil 5-Sterne-Bewertungen
Bewertungen (21)
2 in 12 MonatenIhre Stimme
Erfahrung zu Ulla Popken United Kingdom schreiben
Crummy Mummy
Verifizierte Bewertung
The clothes were fine but the customer…
The clothes were fine but the customer service is atrocious. I ordered some ski wear and when it arrived the fit wasn’t great but the quality seemed good so I ordered some different sizes. I the received an email saying that they had a processing problem and hadn’t taken payment for the first order. By this point I knew I was returning some from the first and second order so suggested they took the balance from my return and sent proof of postage which they agreed. But instead they issued a full refund and then a separate email saying I still owed them for the first order and could I send PayPal. I did this and sent proof of payment. But they couldn’t process that for some reason even though all the details were correct. Again they sent an automated email saying I owed money and to phone or send PayPal payment. No apology for their systems failure. They finally sent a PayPal link and I’ve paid (but who knows if it’s gone through!) only to receive a letter from them threatening to refer me to a debt collector. No acknowledgement that I have tried multiple times to pay them and at every point it has been their failure that has caused the issue. No apology, no recognition that their failures are costing me time. I won’t be using them again and suggest you don’t either unless you want weeks ( this has gone on for two months) of poor customer service and threatening emails and letters.
0
Mary
Verifizierte Bewertung
I want to shop with them but.... Cookies and trackers
I want to shop with them but switching off cookies and trackers is impossible. I thought by law companies had to provide a means to reject them.
0
customer
Verifizierte Bewertung
Nightmare experience.
This is my experience: Placed an order; they didn't manage to print my address in full on the label so it got returned to them. Royal Mail didn't help by marking the order as delivered (to their return's address) I called and was promised a refund; as no refund was issued, I did a claim with PayPal who sided with me. Now am being threatened with debt collectors. Can't comment on the quality of their product as never got them.
0
cat
Verifizierte Bewertung
Fuming
Used to be good. On their website it says "delivery within 8 days" - HAHAHAHAHAHAHAHAHAHAHAHA! Nope. Been in touch with them and they say they can't be held responsible for how long items can be held up due to import checks. Why use a "co.uk" address if they are sending them from overseas.? Why say "delivery within...." if they know they can't manage it. There is no sign that my items are ever coming. When I try the tracking it still says that "we are expecting your items"........I told them that they can't lie on their website and say that delivery will be within a certain time frame and then not fulfil their obligations. I asked to cancel. They said no. They said "when" they arrive it will be up to me to return them and then if they get them back I would need to wait up to two weeks for a refund once they have checked them. FUMING.
0
Lisa Epstein
Verifizierte Bewertung
What’s happened to ulla popken?
What’s happened to ulla popken? I like their clothes, granted they take forever to arrive and I have been ordering regularly for years. Never an issue. Before now. On 23 October I ordered four dresses. They never arrived. So last week I emailed and received return email to say that parcel was incorrectly addressed so Royal Mail returned it to them. I should check my address as I just have incorrectly supplied it. No sorry. Nothing. Just accused of it being my fault. My issue. I did check my address and it was correct. It’s been in their system for many years. I told ulla popken this. Someone at ulla popken had incorrectly sent the parcel and i was told it was sent back to ulla popken. I was then informed the new parcel would be sent last week to me urgently. Still no parcel. Other emails backwards and forwards. No managers available to speak with me. Today I called and spoke to someone who told me the parcel had not been received at all and no replacement order has been sent. That I have to wait for them to receive the original order before they issue replacement. I don’t know what’s going on there. I don’t really care. All I want is an honest answer that someone is correcting and dealing with my order and it’s being sent urgently to me with an apology for lying and mucking a valued customer about. Disgusting. I ordered the four items for my sons wedding celebrations. Guess I won’t be receiving anything. Wondering how to deal with this legally now. I’m not writing off the money I’ve spent. Apart from the time and effort and stress, I’m having to try to get through to someone at the company who cares and is doing their job. Absolutely had enough now.
0
Die Akte
DessousgeschäftBekleidungsgeschäft für ÜbergrößenDamenmodengeschäftJeansgeschäftOberbekleidungsgeschäftT-Shirt-Geschäft
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Ulla Popken United Kingdom, Rastede
Alternativen zu Ulla Popken United Kingdom
Dessousgeschäft-Ranking →Häufige Fragen zu Ulla Popken United Kingdom
Ist Ulla Popken United Kingdom seriös?
Für Ulla Popken United Kingdom liegen bisher 21 öffentliche Bewertungen vor (2,4 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Am Waldrand 19, 26180 Rastede, Deutschland) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Wo hat Ulla Popken United Kingdom seinen Sitz?
Ulla Popken United Kingdom hat seinen Sitz in Am Waldrand 19, 26180 Rastede, Deutschland. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Ulla Popken United Kingdom gibt es?
Die bestbewerteten Anbieter in der Branche Dessousgeschäft sind I SAW IT FIRST (2,6 von 5), Lovehoney (4,0 von 5), Snag Tights (4,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Ulla Popken United Kingdom beansprucht?
Nein. Das Profil von Ulla Popken United Kingdom ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Ulla Popken United Kingdom hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Ulla Popken United Kingdom auf Bewertungen?
Ulla Popken United Kingdom: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann Ulla Popken United Kingdom negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wo ist Ulla Popken United Kingdom im Handelsregister eingetragen?
Öffentliche Registerdaten zu Ulla Popken United Kingdom (Rastede) liegen vor.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.