Bewertung
2,8
Durchschnittlich · von 5 Sternen
Elektrofachmarktstore.samsung.com
2,8von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
4 in den letzten 12 Monaten
Elektrofachmarkt
Anteil 5-Sterne-Bewertungen
Ihre Stimme
LukyM
Je viens d'acheté un S26+ et déjà je regrette mon S20 FE. J'ai certainement énormément de choses à apprendre mais la mise en main n'est pas aussi facile que sur mon S20. Le déverrouillage par glissement je ne peux apparemment plus le faire. J'ai acheté sur Amazone une coque pour l'allumage à l'ouverture, vous ne voulez pas télécharger l'appli. Je l'ai téléchargé mais vous ne voulez pas l'ouvrir. Pour WhatsApp l'organisation c'est le foutoir. faites des choses simple et intuitive. Ce sera certainement mon dernier S.
Miklo Star
Samsung a25 virkelig god tif. Har tabt den 100 gange. Skærmen er aldrig smadret og den fungerer som den skal efter 2 år brug og slid
Lionel
Frigo acheté le 03.12.25 avec installation (changement de sens de porte et connecion). J'ai reçu le frigo en livraison simple,alors que j'ai payé 60€ de frais d'installation. J'ai essayé de les contacter, mais l'aide s'arrête à leur intermédiaire. Samsung n'est pas contactable. Et ils ne répondent pas aux demandes faites à leurs intermédiaires. A noter que depuis, je n'ai pas de frigo fonctionnel (car non installé et donc non branché.. ) galère de vivre sans frigo... ça m'a coûté 738€ pour... rien Bref du vol organisé.
Claude Larimer
Had a Galaxy A14,screen went blank and would not display,it would still power up receive text and everything else it just wouldn't display it. I knew it was out of warranty. I went to the Samsung website and was unable to use it. When I clicked on a link; i.e. request for repair it would jump back and forth, Finally gave up and attempted calling using the number shown. Could not complete number as dialed on both cell phone and landline. Finally got thru on the website chat line and then the nightmare started. Explained to the girl what was wrong,she kept telling me to try different things and I had to tell her over and over again that I couldn't do what she suggested because the screen would not display. Finally had enough,disconnected and went back in to talk to a different person. Total time approx 3hrs to get a repair request completed. Another 20 min to pay $76.?? for the repair with a credit card but they would send me a shipping box with postage paid. . Nightmare still not over sent, they received and inspected came back saying that display screen was subject to water damage and wanted $96.?? to replace and repair. The service ticket also said that it would not power up; also not true. They are at this point considered fraudsters by me, if it was water damaged it was at their service center. refused to pay the $96.?? and had it returned unrepaired. When I opened the box the screen protector was cracked in multiple places, and I mean multiple. While I had bought A16 same day as A14 broke, I was unable to transfer contacts and other because of inability to see display and lost alot plus pictures in the gallery. Sent the A14 for repair to keep as spare if A16 got damaged. Bottom line if A16 goes bad will not purchase Samsung smart phone and for that matter other Samsung products given the difficulty simply returning it for repair. Think of the problems if had been a refrig or washer or dryer. Another company that has gone to the dark side.
Yolanda Le Master
On August 17th 2024 I purchased a Samsung A9+ tablet for my mom. She used it fine until about a month ago. It stopped charging. I contacted Samsung and sent it in. When I checked online for the status, I was told that the warranty was expired. But if the warranty is good for a year, it shouldn't be expired until August 17th 2025. I sent the purchase receipt in. It was received. Then I was told that there was "medium damage" to the tablet. I was told that the screen was cracked. There was a scratch on the screen, but it wasn't cracked. Now they're saying that because there is "medium damage", it is no longer under warranty. It sounds like a way to get more money from me. I already paid over $200 for this tablet for my mom to have use of it for less than a year. THEN Samsung wants MORE money from me to fix it. So basically I wasted $288 on this tablet. Trust AND believe! I will NEVER purchase another Samsung product, not even a phone. Service is horrible. And it seems that they simply want to milk more money out of customers that barely have any to begin with. I'm done!
Typische Antwortzeit unter 24 Stunden.
Für Samsung Electronics liegen bisher 8 öffentliche Bewertungen vor (2,8 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
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Samsung Electronics: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
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