Bewertung
2,7
Durchschnittlich · von 5 Sternen
Online-Marktplatzsmile.amazon.com
2,7von 5 · Durchschnittlich
Bewertung
Durchschnittlich · von 5 Sternen
Stimmen
2 in den letzten 12 Monaten
Online-Marktplatz
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Frank Reynolds
A truly evil customer service. I wanted to see if I can get a credit on the shipping for a return camcorder. At first you had the recorded voice that keeps saying do you want a text. I don't use text I use E- Mail. What used to be a simple phone call is now jumping through hoops for service. I will make it simple. They were so bad they lost me as a customer.
stan5409
Sent a product I never ordered and they said it's an refundable item. Contacted the BBB and by the next day or two Amazon said they'd credit me. They also left a heavy box 9pm on a public walking in the pouring rain which lasted a week. I found it in my email 10am the next day. A huge well lite sign is on the back gate stating to leave packages at my front door not back gate which they did. I wish I can show the picture where you see the sign and rain on the sidewalk which is also a public walkway. The box was heavy and if moved would shred. The next day the same thing happened except the carrier threw the package over the fence with a glass bottle inside. I then called Amazon but you get a computer with 4-5 questions to answer that did not pertain to me. I yelled at the phone and the message kept repeating but not sending me to customer service. All 3 incidents happened within a week or two. Many similar through the years but this was it for me so I canceled my subscription but was auto-billed two months prior so they won't refund but claims it ends June 2026
XXCA
Zero stars for Amazon.com they keep sending emails to me about closing an account that I changed my mind on because a chat service cancelled the order I wanted cancelled. And now they are sending emails asking me to respond to a seller which already received a review of their services. This website is sooooooooooooooooo messed up. Come on Amazon.com fix your website issues. I have unsubscribe on email notification so I do not keep getting emails for things that are not an issue.
Mr Beedell, Roke Julian L
It's not very useful, because I forget to visit it, and no option exists to redirect the user from amazon.com to smile.amazon.com.
lincoln77
My husband and I have been Amazon customers since tge mid-90's when they first started selling books and became Prime members when they very first startred that program. We now average 300-400 orders a month and spend $1000-$2000 a month with them. Until about 2 months ago, we loved them. In all those years, there was never a problem. Then everything changed. Many items fulfilled and shipped from Amazon stopped showing a delivery date of anywhere from same day to a maximum of 2 days. Many now, which are sent from Amazon warehouses are taking 5-7 days. For the first time, items are being misdelivered, arriving broken or not arrivinf at all. Shipments used to come to us from their Fremont, CA distribution facility, about 8 miles from our house. About two months ago, they started coming from their Milpitas, CA facility, which is a trainwreck, about 15 miles away. They now take a ridiculous route, arriving locally at their Newark, CA facility (about 9 miles away), then go to their Tracy, CA facility (about 50-60 miles away), then back to their Milpitas, Ca facility for delivery. This makes no sense. Calls to Amazon regarding late deliveries, misdeliveries and broken items get us an agent in southeast Asia, many of whom cannot speak undertandable English, requiring us to make several calls to get an agent in that part of the world who can speak agent. While items do get refunded or replaced, causing us to go through their shipping nightmare once again, we are always given the current corporate line, which all companies appear to be using nowadays, "We're sorry for the inconvbenience." In most cases, spending hours on the phone and not receiving much-neded items is not an inconveince. It goes well past that. On one recent occasion, when a refund was in order, we agreed to receive the refund via an Amazon giftcard credited to our account. Rep one processed the refund and said it would be available in our account within an hour. After and hour and a half, rep 2 said it had not been processed and she would submit it immediately and it would appear in 1-2 hours. At 2-1/2 hours, rep 3 said there was no record of it and she would process it and it would take up to 3 hours. After 3-1/2 hours, we finally got a supervisor, who said it was being processed, but he could give no estimate as to how long it would take. But, he "was sorry for the inconvenience". Until a couple of months we recommended Amazon to everyone. Now, we don't recommend them to anyone. Additionally we have started moving our online ordering to places like Sam's Club, Overstock.com, Wayfair and others and have been very satisfied with them. While still using Amazonm for several items, most end up getting screwed up one way or another. For us, Amazon had a great run, but have now almost completely fallen apart. Look elsewhere for your online purchases when you can.
Typische Antwortzeit unter 24 Stunden.
Smile Amazon erreicht aktuell 2,7 von 5 Sternen aus 81 unabhängigen Bewertungen — Gesamturteil „Durchschnittlich“. Zur Einordnung: der Firmensitz (Boren Avenue North 207, 98109 Seattle, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Kundinnen und Kunden bewerten Smile Amazon im Schnitt mit 2,7 von 5 Sternen („Durchschnittlich“) auf Basis von 81 Bewertungen. 2 davon stammen aus den letzten 12 Monaten.
Smile Amazon hat seinen Sitz in Boren Avenue North 207, 98109 Seattle, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Die bestbewerteten Anbieter in der Branche Online-Marktplatz sind TeePublic (4,7 von 5), World of Books (4,6 von 5), Subito (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von Smile Amazon ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Smile Amazon hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Smile Amazon: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.