Bewertung
1,8
Mangelhaft · von 5 Sternen
Softwareunternehmenskytrakgolf.com
1,8von 5 · Mangelhaft
Bewertung
Mangelhaft · von 5 Sternen
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5 in den letzten 12 Monaten
Softwareunternehmen
Anteil 5-Sterne-Bewertungen
Ihre Stimme
Kid off the Estate
It's a massive outlay for such an appalling product. I echo a lot of the sentiment left . Drops out continually, poor software, appalling customer service - really appalling. I'm bored with clearing the cache, rebooting etc. That's not all - the club distances are laughable and it's a new licence every year for the same rubbish. I find it hard to understand how it gets such rave reviews in the golfing press unless of course they're on a bung from the vendor. I'm sticking mine on eBay at a cut price hoping some other poor mug falls for it.
David
I am a scratch golfer and apparently I hit my eight iron 111 yards and way to the right. I have done everything possible and it still does this. I have had the unit set up less than 24 hours and now it won’t even connect in USB mode. I understand today is a holiday and by some miracle this is fixed tomorrow I will give them five stars, but I have a feeling I’m sending the whole thing back. Update, I called sky track support was great. Long story short he told me to take it to the driving range to see if it works out there and numbers were spot on so basically something in my simulator room is throwing it off.
Rob Feldman
I've contacted customer support over and over for the same issues. It constantly disconnects. Doesn't matter if I am in direct or network mode. I've update my router to the best and have a computer that is overkill. The customer support team is nice but the product absolutely SUCKS!!!! DO NOT BUY! Trust me. I can't tell you how many times we've had people over to play, only to be embarrassed because of this piece of junk. They offered for me to send the unit back so they can evaluate, but are not willing to send a replacement, so I would be without anything for 2-4 weeks. What a horrible company. STAY AWAY! Horrible simulator
Robby Campbell
Received my SkyTrak ST MAX on April 1st. Within 19 days the unit developed a hardware defect, freezing mid-session and rattling internally. I called support and the first rep was helpful and told me a replacement would be arranged. After hearing nothing for several hours I called back and reached a different rep who told me it would be weeks before I received a new unit and that they would repair it rather than replace it. When I expressed frustration at a nearly $3,000 device failing in under 3 weeks, he told me “at least you didn’t pay $100k for a Trackman.” He then suggested I just take a refund if I wasn’t happy, which I did. The return process has been slow, disorganized, and required multiple follow up calls and emails to get basic next steps. The RMA form they sent defaulted to “Repair” despite my refund request. The product itself worked well the 19 days I had it. The customer service experience however was bad enough that I am not rebuying and will be going a different direction.
Quantum Equilibrium
Four months out of warranty and my SkyTrak has basically stopped working. It won’t connect properly, yet I’m still paying for a membership to use a product that doesn’t function. Support’s response? There’s “nothing they can do.” The connection issue “isn’t something they can fix.” In other words — you’re on your own. For a unit at this price point, that’s unacceptable. I’ve owned other simulators and never experienced customer support this poor. I was genuinely excited about this product. Now I’m left with expensive hardware that doesn’t work and a company that takes no responsibility once the warranty window closes. If you’re considering buying one, understand this: if your unit fails just 1-day outside warranty, don’t expect help. Once they have your money, you’re just another number. Have email evidence to support all the above for anyone who wants to now the truth here.
Typische Antwortzeit unter 24 Stunden.
Für SkyTrak liegen bisher 18 öffentliche Bewertungen vor (1,8 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: Unternehmenssitz: US, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.
Die bestbewerteten Anbieter in der Branche Softwareunternehmen sind Freecash (4,8 von 5), Toluna (4,3 von 5), GoDaddy (4,3 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Nein. Das Profil von SkyTrak ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SkyTrak hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
SkyTrak: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.