Bewertung
2,0
Mangelhaft · von 5 Sternen
Shop Dôen Erfahrungen
2,0von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet zügig
Stimmen
46
19 in den letzten 12 Monaten
Einkaufen & Mode
15%
Anteil 5-Sterne-Bewertungen
Bewertungen (46)
19 in 12 MonatenIhre Stimme
Erfahrung zu Shop Dôen schreiben
Sarah
Verifizierte Bewertung
Avoid- sustainability greenwashing
I bought a dress from Doen to wear for my wedding weekend last year but did not end up wearing it. I decided to try and let another human wear it by selling it on a reselling app. After the sale had gone through, and the buyer was already happy, Doen had their intellectual property lawyer- ON THE OTHER SIDE OF THE PLANET- hunt me down and get me permanently banned and blocked from reselling or buying second hand again. The brand go on about “being sustainable,” but clearly they would rather their clothing rot down with some plastics in a landfill somewhere rather than being part of the circular economy. Shame on Doen for hunting and hurting their own customers. I have since found out I am pregnant and would have loved to buy second hand for myself and my baby BUT I CANT BECAUSE OF DOEN. I have been told the only way to get unblocked is to start legal proceedings 5000 miles away directly with Doen, something in my current state I do not feel prepared to do. So, only buy from Doen if you feel comfortable throwing their clothes into landfill to contribute to the rotting of our planet- or unless you are 100% certain you want to wear their clothing UNTIL YOU DIE IN IT. And heaven forbid you try and give their clothing to a charity shop eventually, they will likely try to have that charity shut down.
0
Rossella De Vito
Verifizierte Bewertung
Extem überteuert
Oberteile wirklich schön verarbeitet und auch hübsch aussehend..aaaber alles Made in India! Ich kenne die indische Kultur und weiss dass sie extrem hart arbeiten für extrem wenig Gehalt. Daher ist der Preis, zb für eine Baumwolle Bluse 245.- CHF übertrieben teuer. Wem interessiert ehrlich gesagt der Name der Brand schon... ganz ehrlich. Die Leuten die die Leistung bringen erhalten nicht den Lohn, in INDIEN!
0
Fiona
Verifizierte Bewertung
Order #1192645
Order #1192645 I ordered a sweater I had been looking at since it first released and had been waiting for it to come back into stock for almost a year. I signed up for a notification and purchased it immediately when I received the restock alert. Received a confirmation email. Five days passed before I got cancelation notice. This was my first purchase with Doen, and I have never experienced an order being cancelled after receiving an order confirmation. A 'small' gesture of compensation does not really reflect the disappointment of waiting a year for an item to return, finally securing it, and then losing it due to an issue on your side. What makes this even more frustrating is that the sweater was also available on Net-a-Porter when I placed my order. I chose to purchase directly from your website, trusting that my confirmed order would be fulfilled. By the time I discovered the cancellation, it was sold out there as well. I now feel like I missed out twice because I trusted a confirmed order. Unfortunately, this experience has seriously affected my confidence in ordering directly from you again. I appreciate the gesture offered, but I have to be honest that it felt somewhat dismissive given the circumstances. After waiting almost a year, acting immediately on a restock notification, and trusting a confirmed order, the disappointment was not just about the item — it was about the loss of trust in the purchasing experience. The compensation offered did not feel reflective of that.
0
Siran Gao
Verifizierte Bewertung
Faulty item, no response after a month
I've admired DOEN for a long time, so it's genuinely disappointing to write this. I received a cardigan (order #1153416) with a faulty button on the back that had snapped. I contacted customer service over a month ago with photos of the damage and have not received a single reply. To make matters worse, the only returns option on their website (even for faulty items) is to purchase a label for $39 USD. As an Australian customer that's around $60 AUD, which I don't think is fair to charge when the product arrived damaged. All I asked for was a free returns label or a partial refund, both completely reasonable requests for a faulty item, and I've heard nothing. The lack of response and the expectation that customers cover return costs for manufacturing faults is really poor, especially at this price point. I'd encourage international shoppers in particular to be aware of this before purchasing.
0
R Griffin
Verifizierte Bewertung
I ordered the Henri top and while the…
I ordered the Henri top and while the style is beautiful, the quality is subpar. The arms stretched out and lost their shape after only 2 seasons of wear. I expect a $250 blouse to last longer than that. I reached out to the company and they said there was nothing to be done. Won’t buy from them again.
0
Die Akte
Antwortet zügig
Typische Antwortzeit unter 7 Tagen. Beantwortet 85 % der negativen Bewertungen.
Alternativen zu Shop Dôen
Einkaufen & Mode-Ranking →Häufige Fragen zu Shop Dôen
Ist Shop Dôen seriös?
Shop Dôen erreicht aktuell 2,0 von 5 Sternen aus 46 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Craner Avenue 5335, 91601 Los Angeles, US) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden Shop Dôen?
Kundinnen und Kunden bewerten Shop Dôen im Schnitt mit 2,0 von 5 Sternen („Mangelhaft“) auf Basis von 46 Bewertungen. 19 davon stammen aus den letzten 12 Monaten.
Wo hat Shop Dôen seinen Sitz?
Shop Dôen hat seinen Sitz in Craner Avenue 5335, 91601 Los Angeles, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu Shop Dôen gibt es?
Die bestbewerteten Anbieter in der Branche Einkaufen & Mode sind Cettire (3,1 von 5), Superdry DE (4,1 von 5), Shopkids (2,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von Shop Dôen beansprucht?
Nein. Das Profil von Shop Dôen ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Shop Dôen hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet Shop Dôen auf Bewertungen?
Shop Dôen: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.
Kann Shop Dôen negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.