Unternehmensentienhq.com

Sentien Erfahrungen

1,7von 5 · Mangelhaft

18 Bewertungen

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1,7

Mangelhaft · von 5 Sternen

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Bewertungen (18)

11 in 12 Monaten

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Sentien Victim

CZ · 1. August 2026

Verifizierte Bewertung

Sentien screwed me too

Companies like Sentien are the reason I won't back any Kickstarter projects in the future (after backing 33 other projects). Not only did they never deliver the reward for the money I paid them, they began selling it directly to consumers and apparently just abandoned all the folks from the Kickstarter campaign who never received their rewards. Sounded like a great product, and it may be, but these people are criminals for stealing the $787,374 pledged on Kickstarter.

0

1. August 2026

Linner

CZ · 3. Juni 2026

Verifizierte Bewertung

Absolute scam! Stay away

Absolute scam! They haven't shipped to most of their Kickstarter backers (5 years later), yet they're selling the headsets on their website at full price. They ignore messages from backers and just generally seem to have settled in fine with the fact that they took $1M from backers and shipped out a tiny fraction of the product. Honestly shameful.

0

3. Juni 2026

Peter C.

CZ · 1. April 2026

Verifizierte Bewertung

Would Never Recommend - Scammed on Kickstarter

Would avoid this company at all costs, backed on kickstarter (April 13th, 2021) from the start with high hopes of this project only to be let down with no product and no updated information from anyone on their team. Even if the product ever truly comes out to the mass market and I see it physically in front of me, I would never back or purchase any of their products. As they have shown no support for the backing client base in both product and customer service.

0

1. April 2026

Lanier Hall

CZ · 10. Februar 2026

Verifizierte Bewertung

Consumer Complaint: Unfulfilled Kickstarter Pledge – Sentien Audio (sentienhq.com) – Potential Deceptive Business Practices

Consumer Complaint: Unfulfilled Kickstarter Pledge – Sentien Audio (sentienhq.com) – Potential Deceptive Business Practices To Whom It May Concern, I am filing this formal complaint against Sentien HQ s.r.o. (operating as Sentien, website: sentienhq.com, based in Prague, Czech Republic) regarding an unfulfilled crowdfunding pledge from their 2021 Kickstarter campaign for the Sentien Audio open-ear headset. Company/Business Details: Business Name: Sentien / Sentien HQ s.r.o. Website: sentienhq.com Known Address: Jankovcova 1522/53, 170 00 Prague, Czech Republic (or Blanická 25, 120 00 Prague, based on public records) Contact: email Description of the Issue: In March/April 2021, I backed the Kickstarter project "Sentien Audio — Your New Superpower" as Backer #570 under the Early Bird tier. I pledged and paid $209 USD (collected in 2021). The project was successfully funded, raising $787,374 from 3,333 backers (goal: $10,000). The promised reward includes: Sentien Audio adjustable bone conduction headset Sentien Connect App USB-C charging cable Pair of earplugs I completed the required backer survey (providing shipping details) shortly after the campaign ended. In June 2022, I paid an additional $26.90 USD shipping fee (Receipt #1355-3078 from Sentien HCI, Inc., dated June 29, 2022, payment method ending in 7816). Total amount paid: $235.90 USD. Despite completing all requirements years ago, I have not received the product after more than four years (campaign ended April 2021; current date February 2026). Key timeline of communications and delays: Last public Kickstarter update: February 20, 2025 (nearly one year ago as of now; no updates since). The company's website (sentienhq.com) remains active and lists the Sentien Audio product as available for direct purchase in limited batches to new customers (no mention of prioritizing or fulfilling original Kickstarter backers). On or around January 3, 2026, I submitted a support ticket via their website. They responded the same day: "We've recorded your information and are looking into why your reward hasn't been shipped yet. We're investigating the issue and will get your headset sent out as soon as possible." I followed up politely one month later (early February 2026), requesting a specific update, timeline, or refund options. No response received. This pattern—long-term silence on Kickstarter, vague promises via direct support, continued sales to new buyers while ignoring paid backers—appears to constitute deceptive or unfair business practices, misleading consumers who funded the project's development. Requested Resolution: I seek either: Immediate shipment of my fully paid reward with tracking, or A full refund of $235.90 USD (pledge + shipping), or Any other appropriate compensation or explanation from the company. I can attach supporting documents (pledge confirmation, shipping receipt, email correspondence, etc.) for your review if needed. I am happy to provide additional information or evidence as needed. Thank you for investigating this matter and protecting consumers from unfulfilled obligations in crowdfunding and online sales. Sincerely, C. Lanier Hall Cedar Park, TX, United States Date: February 10, 2026

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10. Februar 2026

Helgi Gunnar Vignisson

CZ · 9. Januar 2026

Verifizierte Bewertung

Total scam

They simply never delivered anything. I contacted them and they promised to send the product, but nothing arrived and they stopped answering e-mails.

0

9. Januar 2026

Die Akte

Antwortet zügig

Typische Antwortzeit unter 7 Tagen. Beantwortet 18 % der negativen Bewertungen.

Häufige Fragen zu Sentien

Ist Sentien seriös?

Für Sentien liegen bisher 18 öffentliche Bewertungen vor (1,7 von 5) — für ein abschließendes Urteil ist die Datenlage noch dünn. Zur Einordnung: der Firmensitz (Jankovcova 1522/53, 170 00 Prague, CZ) ist öffentlich dokumentiert, Kontaktdaten liegen offen. Prüfen Sie zusätzlich Impressum und Vertragsbedingungen.

Wo hat Sentien seinen Sitz?

Sentien hat seinen Sitz in Jankovcova 1522/53, 170 00 Prague, CZ. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.

Ist das Profil von Sentien beansprucht?

Nein. Das Profil von Sentien ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann Sentien hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.

Antwortet Sentien auf Bewertungen?

Sentien: Antwortet zügig. Typische Antwortzeit unter 7 Tagen.

Kann Sentien negative Bewertungen löschen lassen?

Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.

Wir löschen keine Bewertungen.

Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.