Bewertung
1,6
Mangelhaft · von 5 Sternen
SeaWorld Erfahrungen
1,6von 5 · Mangelhaft
Nicht beansprucht Beanspruchen Antwortet blitzschnell
Stimmen
204
19 in den letzten 12 Monaten
Reisebüro
6%
Anteil 5-Sterne-Bewertungen
Bewertungen (204)
19 in 12 MonatenIhre Stimme
Erfahrung zu SeaWorld schreiben
Kimberly Douglas
Verifizierte Bewertung
Racism at the Dolphin Experience only the 2 white fed the dolphin out of 7 ppl, 5 black!!
We purchased 3 tix to the Dolphin Experience on 8/8 for the 3pm show. She had 7 people in her group. From the start she spoke only to one party of 2. Mind you there were 7 people in her group. Only those 2 got near his head and fed the dolphin, THE ENTIRE BUCKET!!! After my grandbaby cries because she didn't get to feed it or see it's face, the tour guide asked someone else to let the 5 black people feed the dolphin because she somehow forgot them. I want a new experience or a refund.
0
Helen Guzman
Verifizierte Bewertung
Very disappointed in Sea World and Fun…
Very disappointed in Sea World and Fun Ex, we purchased 3 tickets through Fun Ex, my employer provides discount on tickets through them. It was suppose to be a fun experience taking our grandson before school started. Tickets were for two days, and our second day to use 7 days after. We took our grandson on Friday July 31, 2026 and have our $42. parking receipt stamped with the time 11:41 AM . Sea World had a power outage by 12PM, we had to leave the park soon after. We’re told to contact them by email to receive other new tickets, as power was out therefore computers down. Did both email and called Sea world on 8/1/ 2026 spoke to Iris who said call my third party Fun Ex and also summit on Sea Worlds support contact for the 3 tickets for another day. It is now 8/19/26 and both Fun Express and Sea World to make it right. Sea Worlds customer service is the worse! Not to mention the whole experience. I understand things happen under our control, but Sea World needs to make it right. I have emails and pictures taken from summiting on there website. Also telephone calls to success. We understand as adults, but try a young boy who all he wanted was the experience.
0
Andrew Boateng
Verifizierte Bewertung
Disgusting attitude from staff ruined the experience!
Went to SeaWorld as part of our vacation to Florida for one of our parties’ birthday. Understandably we could not go on the rides for quite some time due to the weather. We went to the flame grill bar for shelter waiting the heavy rain; thunder & lightning to pass. During their happy hour, my wife went to get a drink at the bar and was served. 20 mins later after going to get another round she was then asked for ID by a different member of staff. We didn’t carry our passports but I had my drivers licence on me which wasn’t acceptable because I didn’t order the drinks myself. My wife is 40 years old and I’m 38 so it made completely no sense why one individual decided to play sherif. They also refused to accept a photo of our passports and demanded physical copies. This individual was so rude, passive aggressive and patronising and wasn’t prepared to listen so I asked for a manger. He want inside for 5 mins to tell me that their was no manager available which was a lie and I could tell they just couldn’t be bothered to confront me. I asked again to go find the manger because at this point the guy who refused to serve us told me “I’m not going to find my manger during happy hour” My whole argument was that my wife had already been served so their policy of challenge 30 has already been broken by their own staff proving no consistency in their own rules. When the manager finally came out to speak to me, there was no how can I help or what seems to be the issue: he had a jumper slung over his shoulder, shirt untucked and was completely unprofessional and didn’t even acknowledge what had happened. Having explained myself for what felt like the 20th time the manager ‘Carlos’ took zero accountability or responsibility was smiling and not looking me in the eye and just said “it’s not my job to check what the staff are doing and if I wasn’t happy about it I could go to guest services” which I find baffling because if he was the so called manager why are you not handling complaints. I must of spent about half an hour arguing my point that if someone in the team had already served my wife alcohol and I myself had shown ID, why are they refusing to serve us. It ended by the manager just walking away from me mid conversation which again was so rude and unprofessional. The whole time we were there as part of a large group my other family members were being served with some context were 10+ years younger than my wife and I so it just felt like they wanted to be funny with just certain people. Around half an hour later I decided to order more drinks from another member of staff to save the headache of being spoken to by someone incompetent of providing any level of customer service. This other staff member ‘Chris’ decided to also get involved and refused to serve me because “I was being disrespectful to his boss” completely dumbfounded, I asked why he wouldn’t serve me and again was treated like I had said something about his mother the way he was going . Aggressive in body language, tone and sarcastic behaviour all because I addressed a flaw in their own practice. I know the park is about the rides and the experience but for me, the way I was treated was disappointing and disgusting and I would never step foot in that place again!
0
James Smith
Verifizierte Bewertung
Horrendous Orlando experience. Cannot be compared to Abu Dhabi
Absolutely shocking theme park. I thought some of the UK parks were abit ropey but this one takes the prize. From the absolutely filthy toilets and restaurants, to the horrendous attitude of staff. The only way to ride if you have a fanny pack is by paying for a $7 locker. I even asked if I could stand with the bags and when the kids came off whether I could go, and was told no. Another member of staff took a fast pass off me when there was no queue in the standard queue and when I said well surely I’m entitled to the pass back he said well you thought the queue was shorter when you entered so I can’t give it you. After much back and fourth he gave it me back to then tell me just as I was about to ride I couldn’t put my Fanny pack in the basket on the side of the ride and I’d need to walk all the way back through the entrance. When my wife pointed out multiple people with the same size fanny pack we’re about to board he shrugged and laughed with a colleague. Honestly if this park is still under the same management and operation in a decade I’ll be shocked. It’s in such a terrible state of operational disorganisation and anti consumer compared to the likes of Disney. Plus the loud dj music at 5pm next to the animal conservation really optimisises how they truly treat the animals. I’d encourage anyone from the uk considering wasting their hard earned cash to give it serious consideration and visit alternate parks.
0
Debra Dewar
Verifizierte Bewertung
Don’t waste your money on Seaworld
We decided to give Seaworld a try this year during a visit to Orlando in July. What a disappointment. Overpriced tickets and food. Disinterested and quite frankly rude staff who have obviously never heard of the phrase customer service. Long queues at food outlets and the staff seemed to be on a go slow with no sense of urgency. Particularly poor experience at Captain Pete’s Hotdogs. Queued for 35 minutes, glum staff, then took ages for our food to come out. I complained to ‘Manageress’ Aaliyah who just laughed at me. I did consider complaining properly at Guest Services on way out but queue was too long (presumably with fellow complainers) and I couldn’t be bothered waiting. All outside rides and last (of 2) Orca shows cancelled after the ‘threat of thunder’. This resulted in a 80 minutes queue for only ride which operates during bad weather. For a family of 6 this was an expensive day out. But worst of all was how dirty the whole park area was. Litter everywhere, filthy toilets and no effort made to clean tables once guests have eaten. They should take a leaf out of Disney’s book where managers go round picking up litter. Seaworld should send all their staff to the Disney training school. The poor animals are in enclosures far too small for them. It was sad to see and I wish I’d never gone. Don’t waste your money on Seaworld. Go to Disney or Universal instead.
0
Die Akte
Antwortet blitzschnell
Typische Antwortzeit unter 24 Stunden.
Alternativen zu SeaWorld
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Ist SeaWorld seriös?
SeaWorld erreicht aktuell 1,6 von 5 Sternen aus 204 unabhängigen Bewertungen — Gesamturteil „Mangelhaft“. Zur Einordnung: der Firmensitz (Sea World Drive 7007, 32821 Orlando, US) ist öffentlich dokumentiert. Alle Stimmen bleiben öffentlich: erfahrungen.app löscht keine Bewertungen gegen Geld.
Wie bewerten Kunden SeaWorld?
Kundinnen und Kunden bewerten SeaWorld im Schnitt mit 1,6 von 5 Sternen („Mangelhaft“) auf Basis von 204 Bewertungen. 19 davon stammen aus den letzten 12 Monaten.
Wo hat SeaWorld seinen Sitz?
SeaWorld hat seinen Sitz in Sea World Drive 7007, 32821 Orlando, US. Die Angabe stammt aus öffentlichen Quellen und dem Impressum.
Welche Alternativen zu SeaWorld gibt es?
Die bestbewerteten Anbieter in der Branche Reisebüro sind Jet2holidays (4,2 von 5), Hays Travel (4,6 von 5), Secret Escapes (2,9 von 5). Das vollständige Ranking mit allen Anbietern finden Sie in der Branchenübersicht auf erfahrungen.app.
Ist das Profil von SeaWorld beansprucht?
Nein. Das Profil von SeaWorld ist öffentlich, aber nicht vom Unternehmen beansprucht. Deshalb kann SeaWorld hier nicht auf Bewertungen antworten. Die Firma kann das Profil kostenlos beanspruchen.
Antwortet SeaWorld auf Bewertungen?
SeaWorld: Antwortet blitzschnell. Typische Antwortzeit unter 24 Stunden.
Kann SeaWorld negative Bewertungen löschen lassen?
Nein. erfahrungen.app löscht, versteckt oder verkauft keine Bewertungen — auch nicht für verifizierte Unternehmen. Firmen können öffentlich antworten, aber Kritik bleibt stehen.
Wir löschen keine Bewertungen.
Auch nicht für Geld. Unclaimed ist fair. Claimed gibt das Mikrofon — nicht den Radiergummi.